Every review we hold for the Monmouth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI have never been into this branch so can't comment on customer service. I can comment however on the hours this branch is open, which are so inconvenient for customers. 9.30 until 4.00 Monday to Friday and closed Saturday and Sunday. So most customers would have to take a day off work to open an account that in most other places can be done online.
Annie · 26 May 2023
★★★★★ 5/5
GoogleCommunication was excellent and staff accommodated our viewing requests promptly. When sale was agreed staff continued to be very helpful and always returned calls. A professional approach to the whole challenging process.
Ali · 29 May 2023
Agent replied · 25 May 2023
Hi Ali, thank you for leaving a great review! We are so pleased that we were able to help you find your new home! We hope you're settling in well. All the best, the Archer & Co Team.
★★★★★ 5/5
GoogleFantastic estate agents, very helpful
Tim · 19 November 2025
★★★★★ 5/5
GoogleAll the staff that we spoke to were really friendly and helpful every time and really took as much of the stress out of the situation as they could. Even after our purchase was completed they still answered our questions and queries. Gemma …
Tania · 8 October 2021
Agent replied · 25 May 2023
Dear Tania, thank you so much for taking the time to leave us a review following your experience with Parrys. We wish you all the best for the future.
★★★★★ 5/5
GoogleI think it's a good place, looked it from outside, didn't go in
Ian · 29 May 2024
Agent replied · 5 July 2023
Thank you Ian!
★★★★★ 5/5
GoogleProfessional team, diligent in everyday. Took time to find the right people for the property. Marketing and publicity superb too. Highly recommend this professional team.
Justin · 29 May 2023
Agent replied · 25 May 2023
Hi Justin, thank you so much for leaving a great review! We wish you all the best in your new adventure! Best wishes, all the Archer & Co team!
★★★★★ 5/5
GoogleThe estate agent I dealt with throughout the process was supportive, helpful, kind and honest. She gave good advice and kept in constant communication with me.
I was able to ask questions and always received a prompt response. …
Catherine · 8 October 2021
Agent replied · 19 June 2024
Dear Cath, thank you very much for leaving us a review. We are delighted that you were satisfied with the service provided and wish you all the best for the future. From all the team at Parrys.
★★★★★ 5/5
GoogleA very professional and efficient Estate Agency. A very competitive pricing system that does not compromise on quality. Katie and her team were extremely helpful!
Swansea · 19 May 2021
★★★★★ 1/5
GoogleBranch was closed when I went there
Peter · 26 May 2023
★★★★★ 5/5
GoogleGreat service from both the office based team and guys on site to help us find a property to buy. Super helpful.
Andree · 29 May 2023
Agent replied · 25 May 2023
Hi Andrew, so pleased we could be of assistance. We always strive to provide the best service for all our customers. Very happy that you have now found a property! … More
★★★★★ 5/5
GoogleAs a Landlord I found them very Professional. Giving helpful suggestions to my queries. Problem solving with a rapid response to emails.
Thoughtful and understanding. Local people with a broad knowledge base.
S · 29 May 2022
Agent replied · 25 May 2023
Many thanks for your kind words. We are grateful for you taking time to provide a review. If you need any assistance with Lettings in the future, please do not hesitate to contact us. All the best, Parrys Rentals.
★★★★★ 5/5
GoogleAmazing service from everybody involved in the sale of our house. We hopefully will not need to sell another property, but if we do, we will be choosing No 86 again. We can't thank them enough!
Michael · 19 May 2024
★★★★★ 2/5
GoogleInaccurate evaluation
Alan · 29 May 2024
Agent replied · 19 June 2024
Hi Alan, thank you for your review. If you would like to provide a contact number we are happy to discuss further. We look forward to hearing from you. Best wishes, Archer & Co.
★★★★★ 5/5
GoogleThe staff were very friendly and dealt with any queries quickly and professionally. They have an encouraging and very enthusiastic attitude. We are very happy with the whole process of our sell.
John · 22 June 2021
Agent replied · 25 May 2023
Dear both, thank you for taking the time to write us a review, we are very pleased to have been able to have worked on your behalf. Best wishes, all the team at Parrys
★★★★★ 5/5
Googlehouse moving and buying is a massive stress to most folks.
I have to say that Katie's professionalism was to such a high standard i found her advice and knowledgebase most reassuring and the move was indeed "seamless"
ive since heard that she is doing exceptionally well and i must say im not a bit surprised!
without any reservations i would give No. 86 Estate Agency a 5 star review.
Clive · 19 May 2019
★★★★★ 5/5
GoogleHelpful to us as buyers bearing in mind Estate Agents generally act for Sellers.
Reasonable , friendly and helpful during COVID 19 shut downs.
Not pushy nor intrusive. Unlike COVID!
Rob · 22 June 2021
Agent replied · 19 June 2024
Thank you both for taking the time to leave a review and your patience during the restrictions of Covid. From all the team at Parrys Fine & Country.
★★★★★ 3/5
GoogleWebsite clearly states open till 4pm.
My only experience today it was closed at 12 noon. Fortunately I arrived just before 12. Don’t understand why website cannot be kept updated.
Stephen · 26 May 2024
★★★★★ 5/5
GoogleHelpful to us as buyers bearing in mind Estate Agents generally act for Sellers.
Reasonable , friendly and helpful during COVID 19 shut downs.
Not pushy nor intrusive. Unlike COVID!
Rob · 25 May 2021
Agent replied · 25 May 2023
Thank you both for taking the time to leave a review and your patience during the restrictions of Covid. From all the team at Parrys Fine & Country.
★★★★★ 5/5
GoogleBrilliant! Very pleased, completed sale quickly and smoothly. Great communication and team work.
Linda · 29 May 2023
Agent replied · 25 May 2023
Hi Linda, thank you so much for leaving a review! It's been a pleasure to work with you and we are so pleased we could help you to achieve the best price for your home! Best wishes for the future, the Archer & Co Team!
★★★★★ 5/5
GoogleParry’s of Monmouth have been thorough and professional throughout the selling process.
Very highly recommended service - thanks to all the ladies in the office 👍🏼 …
Nick · 8 October 2021
Agent replied · 25 May 2023
Hi Nick, thank you so much for your review! It is much appreciated. It has been an absolute pleasure to work alongside you in the process of selling the property! Best of luck in the future, from all the Parrys team!
★★★★★ 5/5
GoogleFriendly, helpful and secured a very quick sale for the asking price. Always kept us informed and always available. Really happy and would recommend this estate agent.
Mary · 22 June 2021
Agent replied · 25 May 2023
Dear Mary, thank you for taking the time to leave us a review. We are so pleased to have achieved a quick sale for you. Best wishes to you and your Mum for the festive period. From all the team at Parrys Fine & Country.
★★★★★ 5/5
GoogleThank you Archer & Co Team for friendly and efficient service.
ELA · 29 May 2023
Agent replied · 25 May 2023
Thank you Ela! We hope you have settled in well to your new home.
Best wishes, all of the Archer & Co team.
★★★★★ 5/5
GoogleProvided a first class service despite the difficult climate and restrictions due to covid. Friendly yet professional on all levels, would definitely recommend using this agent.
Sarah · 22 June 2021
Agent replied · 19 June 2024
Hi Sarah, many thanks for your lovely review! We really appreciate it. It was an absolute pleasure to work with you, all the best for the future. From all of the Parrys team!
★★★★★ 5/5
GoogleAbsolutely top notch, couldn't wish to find better people to sell your home, totally professional, keep you up to date with all the goings on all through the process.
Kate and the rest of the team were absolutely fabulous, it was an absolute pleasure to meet you all. Thank you very much
A · 19 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.