Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop professional service
Top professional service, strong client orientation, rapid response to any queries.
Sergey · 13 March 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. We pride ourselves on delivering a client orientated service, so we are extremely pleased to read you comments. Thank you for choosing White & Sons to help.
★★★★★ 4/5
TrustpilotAbove and beyond
Had a good experience with White & Sons so far with high accountability and responsiveness. Sam Evans has also gone above and beyond to help with our rental property.
Robin · 5 November 2022
Agent replied · 22 October 2024
So pleased we provide high accountability and responsiveness. Thank you for taking the time to leave a review of our Lettings team.
★★★★★ 5/5
TrustpilotThe Horley office were just superb
The Horley office were just superb, always answered the phone all the staff were very well briefed about the property and James the manager kept me totally updated and keep the sale on track, cannot recommend them highly enough.
Deb · 2 June 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to help you.
★★★★★ 5/5
TrustpilotThe service was great
The service was great. The team were really helpful and understanding and made the move much easier.
Satisfied · 17 April 2025
★★★★★ 1/5
FacebookWe went through White and Sons Estate Agent in Dorking and experienced the worst time of our lives with my pregnant fiance.
They allowed our landlord's company to let an unsafe inhabitant flat to live in. All our neighbours moved out within short period of time and God bless we managed to get out as well. Although there are still people staying in that damp and unsafe block. Ridiculous to see that we got charged the full amount of rent we have agreed to with the landlord and so many maintenance issues appeared that we have never seen in 2 months time.
Our landlord was very unprofessional and did not communicate with us at all.
Very bad management from White and Sons and I know they will come back here with every excuse to defend their reputation but I am just honest and recommending to avoid it at any cost!
Sabi · 23 June 2016
★★★★★ 5/5
GoogleVery helpful and kind staff and also very good and quick service.
Dream · 29 January 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave a review, we really appreciate you doing this. So pleased we were able to assist.
★★★★★ 5/5
TrustpilotFirst class service
Outstanding service provided by Edward at White and sons. From arranging a viewing, to answering all our queries promptly and the helpful service provided up to our successful offer was first class and made the process a lot less stressful
Mike · 21 December 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review, we really appreciate this. So pleased we mitigated some of the stress.
★★★★★ 1/5
TrustpilotHorrendous service
If you are considering using White and Sons estate agent in Dorking please think twice. We rented a property through them for 12 months. In this time they demonstrated poor communication and lack of urgency in emergency situations. Their response to maintenance issues within the property was very poor, on occasions the house was left in an unsatisfactory and unsafe condition for weeks on end (e.g. due to flooding). As a family with young children, we found this very stressful. After multiple telephone conversations, White and Sons clearly demonstrated a complete disregard for the welfare of tenants. This estate agent failed to communicate the landlords intention, months prior, to sell the property and end our tenancy. Leaving us with very short notice to move out, with another baby on the way. I hope that nobody else whether you are a tenant or a landlord/landlady has to endure the stress caused by this company.
Russell · 13 November 2014
★★★★★ 5/5
TrustpilotFantastic Support
Debbie Webber of the Block Management team is a shining star of White & Sons Horley! Always easily contactable when required, providing advice, services or useful information in times of need. Has helped a lot throughout this crazy year!
Ryan · 18 December 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave such a lovely review. We think Debbie is a shining star too and is a real asset to the firm.
★★★★★ 5/5
TrustpilotFirst Class Service
The service from White & Sons was first class with the letting of my property. Regular communications and a great, suitable selection of prospective tenants. Would highly recommend.
Julie · 8 June 2022
Agent replied · 22 October 2024
Really please we could help let your property. Your recommendation is the highest accolade we could ask for! Thank you for taking to the time to leave a review.
★★★★★ 5/5
TrustpilotGood old fashioned service
I use this company to block manage our residential site of 30 homes. They are amazing! They always respond straight away and are as helpful as they can possibly be. Can't praise them enough.
Mel · 8 March 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave such encouraging words of support for our Block team. Really appreciate it.
★★★★★ 5/5
FacebookThe staff at White and Sons and Loraine in particular have been so kind and helpful throughout the whole process, it has really made it easier for us as first-time buyers. Would really recommend them!
David · 12 December 2020
Agent replied · 22 April 2026
So pleased we made your first purchase such a positive experience. We would be delighted to help you in future.
Thank you for the recommendation.
★★★★★ 5/5
FacebookThanks to the Leatherhead branch that looked after us during a challenging 6 month move. Great, professional and friendly service. 👍
David · 5 January 2023
Agent replied · 22 September 2025
Thank you for the recommendation, we really appreciate you taking the time to do so. Really pleased we were able to help you through those challenging times.
★★★★★ 5/5
TrustpilotWhite & Sons recommended without hesitation
We would recommend White & Sons without hesitation. James, Matt along with a great team who were proactive navigators of our sale & provided updates throughout the process.
Barry · 23 February 2022
Agent replied · 22 October 2024
Your recommendation is all the validation we need, to know we are doing a good job for our clients. Thank you very much for letting us know, we really appreciate you taking the time to do this.
★★★★★ 5/5
TrustpilotI would recommend White and sons
I would recommend White and sons. As our management company they are pleasant and efficient to deal with. I have had contact with Debbie, Justin and Jane and found them helpful and responsive.
Mrs · 15 December 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave a review, this is very much appreciated. We are so pleased you find us helpful, efficient and responsive. Thank you once again.
★★★★★ 5/5
TrustpilotWhite and Sons have acted for as…
White and Sons have acted for as property managers, and as agents to sell our property.We have always enjoyed excellent and professional service, and would certainly recommend this firm.
MK · 24 June 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review. So pleased we have been able to help you with both property management and sale of your property. Thank you for your recommendation.
★★★★★ 5/5
FacebookThe best estate agent I have used. A throughly professional approach A caring service nothing is to much trouble A ten out of ten
Grahame · 18 March 2022
Agent replied · 22 September 2025
Thank you very much for the recommendation and the incredibly supportive comments. We are so pleased we were able to help you.
★★★★★ 5/5
FacebookWe recently used white and sons for the sale of our home. Stephanie, James and the rest of the team were always available to provide updates and made the transaction stress free for us.
Sabine · 3 December 2019
Agent replied · 22 April 2026
Thank you for taking the time to review our service. The team were very happy reading your kind words. Really pleased we were able to take the stress out of moving, thank you for choosing us to sell your home.
★★★★★ 1/5
FacebookWords fail me as to how appalled and disgusted I am with White & Sons. They are completely unprofessional, absolute lying, thieving cowboys. I don't think I've experienced such a bad company before. I wouldn't recommend anyone go near them with a barge poll for any property management issues. Ever.
Yes well said I can’t believe they continue to trade they are rouges
Money grabbing company
Stuart · 13 November 2019
★★★★★ 5/5
TrustpilotExcellent service provided…
White and Sons have been excellent extremely professional all the way through the selling process. I would highly recommend them.
Louise · 5 August 2022
Agent replied · 22 October 2024
Thank you very much for taking the time to leave a review and for your recommendation. Really pleased that we were able to help you navigate the selling process successfully.
★★★★★ 5/5
FacebookWe signed up with a few agents to rent a property for six months. We were let down by a couple of other local agents, but White and Sons got us sorted with a property perfect for our needs.
All the staff were helpful, positive and friendly and most importantly, they kept us up to date with progress on securing the property.
As tenants we would definitely recommend them.
Clare · 13 July 2016
★★★★★ 5/5
FacebookWhite&Sons were fantastic, I would recommend them to anyone moving. Every member of the team was approachable, highly knowledgeable and always happy to support and give advice. Thank you.
Jessica · 10 December 2020
Agent replied · 22 April 2026
Thank you very much for taking the time to leave such a wonderful review. So pleased we could help you.
★★★★★ 5/5
TrustpilotVery happy to deal with White & Sons
White & Sons have been very easy to deal with and would definitely recommend!
Robert · 6 February 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review, we very much appreciate you doing this. Thank you for the recommendation.
★★★★★ 5/5
FacebookMartin, Mike, Jackie and Victoria at Reigate branch have been brilliant. Always very helpful and make the buying and selling process as stress less as possible
Amy · 8 December 2020
Agent replied · 22 April 2026
Thank you for taking the time to recommend us, we very much appreciate it. We are so pleased we helped minimise the stress.
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