Trusted Agent profile · Mole Valley
★★★★★
390 reviews across 3 platforms
10 North Street, Leatherhead, KT22 7AW, Mole Valley, KT22 7AW
White & Sons's office in Mole Valley, at 10 North Street, is rated 4.8 out of 5 across 390 reviews on three platforms, including 78 Google reviews rated 5.0.
78
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
271
Reviews on Trustpilot
Business-wide
Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
5/5
GoogleExtremely grateful for Jack and all his hard work in helping us on our search to find a new home. We really value his professionalism, communication and patience. On our property search we have come across a number of estate agents, but Jack has really stood out as the best. We are very thankful!
Thank you for taking the time to leave a review, this is much appreciated. Really pleased that Jack has been so helpful - it's our pleasure to help.
5/5
TrustpilotRachael was a very friendly fantastic…
Rachael was a very friendly, fantastic agent; able to answer every question I had and more! She was very respectful of the property too. I highly recommend her! :)
Thank you for taking the time to leave a view. So pleased you found Rachael so friendly and respectful.
5/5
TrustpilotWe purchased via Jago at the…
We purchased via Jago at the Leatherhead branch, and it was really simple. Jago communicated with me all the way along and was really easy to get on with.
We are so pleased to hear that Jago made your purchase really simple and smooth. Big thanks to you for taking the time to leave a review - this really does mean an awful lot to the team.
5/5
TrustpilotWonderful service and customer care
Wonderful service and customer care. Thank you.
Thank you for taking the time to leave a review, this is very much apprecaited.
5/5
TrustpilotIncredibly professional …
The team at the HORLEY office are incredibly professional and helpful with our purchase. My sale with my local estate agents has been anything but straightforward and if I had my time again I would 100% be using White & Sons. Can’t fault them at all. Not doing this as a regular thing I assumed all estate agents are the same, I cannot stress the fact more that they are not. So when selecting one to deal with make sure you pick people that will actually do their jobs (Matt and James especially brilliant) and keep you informed and have even gone above their own responsibilities to get the sale/selling done. Eternally grateful.
Thank you for taking the time to leave such a detailed review. We really appreciate your candor when comparing us to other agents in the area. We strive to ensure that our clients have a positive property experience with us, so to read your comments really does fill us with pride. Once again, thank you very much!
5/5
TrustpilotSuperb all round experience
We originally bought our house some years ago through White & Sons and were so impressed that we chose them to market and sell our property when we decided to move on.They are a traditional company with strong values for customer service - every single member of the team demonstrated the utmost professionalism. From the initial valuation discussion through to completion, there was regular and concise communication and a proactivity and determination to bring the transaction to a successful conclusion, all at a competitive fee rate. The chain below our buyer proved to be particularly problematic and a special mention must go to Lloyd Wilkinson who literally went above and beyond for as long as it took to drive the final outcome. He's charismatic and focussed, a consumate professional and his approach was perfect. Thank you!I can't recommend White & Sons highly enough.
5/5
TrustpilotTwo successful applications.
We have used White & Sons on two occasions for quite difficult and complex applications and both have been successful. Julian Sharpe was very thorough, talked us through every option and submitted a very professional and effective application. A pleasure to work with, would highly recommend.
We are so pleased that we were able to help you on a number of occasions. Thank you very much for taking the time to leave a review and for your vote of confidence.
5/5
TrustpilotProperty Management
Property Management. Thanks to Jamie Gray at White and Sons for organising door closures to make it so much easier for us to get in and out of the building. Work was done efficiently, effectively and politely and has made such a difference.
Thank you for taking the time to leave a review for our Block Management team, this is much appreciated. Really pleased our help has made such a difference.
5/5
TrustpilotThey were not our agency but when we…
They were not our agency but when we needed help from them about the process, they were always very helpful
Thank you for taking the time to leave a review, this is very much appreciated. We are here to help, regardless of who you've appointed.
5/5
GoogleWhite & Sons have been very helpful in buying our first home! They responded quickly to all our inquiries, and Jack, in particular, has been so supportive and always happy to help. We highly recommend their services!
So pleased we could make your first home-buying experience such a positive one. We are delighted to hear how helpful Jack was during the process and over the moon that you would recommend our services. Thank you for taking the time to leave a review, much appreciated.
5/5
GoogleWe bought our house through White & Sons Leatherhead. They gave a very good service and communicated with us well. We were particularly impressed by Jago; an absolute gentleman and a calming presence at times of stress!
Thank you for taking the time to leave such a wonderful review. Jago was delighted to read your glowing appraisal - thank you very much.
5/5
FacebookHaving recently viewed a number of houses in Oxted its safe to say I would certainly want White and Sons acting for me. They were extremely professional throughout and a head and shoulders above the rest. Thank you Darren and the team at Oxted
Thank you very much for such a lovely recommendation. We would be honoured to act for you if ever needed.
5/5
GoogleExtremely grateful for Cedric, Rebecca and Jack. You all have just been great! Cedric you definitely went above and beyond!
Thank you for taking the time to leave a review, we very much appreciate you doing this. Thank you for your kind words.
5/5
TrustpilotI wouldn’t hesitate to recommend Cédric…
I wouldn’t hesitate to recommend Cédric and Rebecca at White & Sons Cédric provided a detailed analysis of market trends and values before listing the flat and throughout my flat selling process Cédric was incredibly communicative. he promptly answered calls and emails, keeping me informed about every development. 5 🌟 all the way
Really pleased to read your incredibly complementary review, thank you for taking the time to do this. We pride ourselves on our honest market valuations, proactive communication and pragmatic advice - so to read your review is music to our ears. Thank you once again.
1/5
TrustpilotRented through this estate agents and…
Rented through this estate agents and ended up being a awful experience. We kept the house so nice but when we left they accused us of stealing stuff,lying on checkout constant emails it’s been awful. I was in hospital at the time of moving and it’s been a horrible experience I’m so glad I’m out of the rental sector as the way they treat tenants is awful. It doesn’t matter how well you look after the property they will try to take every last penny they can! We went round to ask if we had any post and got accused of harassing the new tenants I have never heard anything like it! Don’t don’t don’t rent through this estate agents unless you like being fleeced at every last corner!
We are of course disappointed to read your review. We pride ourselves on delivering exemplary service to our tenants and landlords and have constant feedback to support this. Having looked in to your situation further we understand you have dealt directly with both your landlord and with the inventory company, so we therefore unable to give comment. We would absolutely welcome the opportunity to help you further in this matter and, if helpful, speak to your landlord or the inventory company on your behalf. To obtain a better understanding of the issues, could we ask you to contact Deborah Bird, Lettings Branch Manager, on 01306 876902 at your earliest convenience.
4/5
TrustpilotGreat experience with White and Sons
From start to finish we had a great experience with our agent Lucy. Lucy was very knowledgeable on the house and was super helpful during completion ensuring everything kept moving quickly.
Thank you for taking the time to leave a review of our service, this is very much appreciated. Really pleased we were able to help you and move things along quickly.
5/5
GoogleExcellent experience using W&S, professional and courteous service. Great communication and would recommend them without doubt.
Thank you for taking the time to leave a review, we really appreciate it. We are delighted that you would recommend our service. Thank you once again.
5/5
TrustpilotBlock & Estate Management Department
We have used the block management team at White & Sons for the management of our small estate in Dorking for the last ten years. We have found them to be very helpful and responsive to queries; equally they refer matters to the directors of the management company for approval on a regular basis for approval rather than being overly presumptive.Justin Theobald has always been there in overall charge of the team and has been happy to meet or discuss matters with with the directors when necessary. We have always found Justin to be very professional and also approachable.
Thank you for taking the time to leave such a detailed review of our service, much appreciated. It has been a pleasure to have worked with you over the last 10 years, we look forward to many years to come.
5/5
TrustpilotWhite & Sons have been professional and…
White & Sons have been professional and attentive throughout our sale. Every member of staff has been friendly and approachable and nothing was too much trouble. I would not hesitate to use their services again. Thank you to the whole team at Reigate for a successful sale.
5/5
TrustpilotFrom the outset we were impressed by…
From the outset we were impressed by White and Sons, Reigate branch, in particular Jackie Nathan, the assistant Branch Manager, who was a consummate professional. We couldn't fault the service they provided and would recommend them unreservedly.
Thank you. We really appreciate you taking the time to leave such a glowing review. So pleased you were impressed with our service.
5/5
TrustpilotWent the extra mile to get the sale…
Went the extra mile to get the sale over the line.
We'll pull out all the stops to get you across that finish line! Thank you for taking the time to leave a review, this is much appreciated.
5/5
TrustpilotReally lovely service from White & Sons…
Really lovely service from White & Sons Estate Agents in Reigate. Richard and Jackie went out of their way to be helpful and informative and were always available to help push things along.
Thank you for taking the time to leave such a wonderful review. Really pleased we were able to help you.
5/5
FacebookExcellent service from white and sons Oxted. Darren and his team go that extra mile to take out the stress of selling your home. Mainly dealt with Darren who was extremely helpful and professional. Would highly recommend this branch.
So pleased we were able to take the stress out of your sale. Thank you so much for your recommendation, we really appreciate it.
5/5
TrustpilotGreat service selling our house
The team at White & Sons provided a professional and personal service when we sold our house. Communication was a strength, keeping us updated and always available if we needed to discuss anything. Our probate sale completed successfully due to their experience and service.
We really appreciate you taking the time to leave such a wonderful review. Experience has taught us that proactive communication is one of the key elements to successfully completing on a sale, so to read your comment is really affirming. Thank you for choosing White & Sons, really pleased we could help.
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