Trusted Agent profile · Leatherhead

Cubitt & West Leatherhead reviews

4.7

★★★★★ Excellent

1,798 reviews across 2 platforms

3 North Street, Leatherhead, KT22 7AX, KT22 7AX

Part of Cubitt and West, see every office.

Cubitt & West's office in Leatherhead, at 3 North Street, is rated 4.7 out of 5 across 1,798 reviews on two platforms, including 98 Google reviews rated 4.8.

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4.8 / 5

98

Reviews on Google

This office

Trustpilot logo

1,700

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Julie Bramble!

Julie Bramble has been an amazing help/ point of contact through my very recent property purchase. She has always gotten back to me on my numerous queries and was happy to talk me through the whole process. Julie was excellent at helping to soothe any anxieties or panics around the different steps of buying a property and I really felt like she was in my corner - calling and chasing up on my enquiries. Thanks Julie!

Chloe · 23 April 2024

Agent replied · 23 October 2024

Hi Chloe,Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass this on to Julie.Many thanks, Cubitt & West

5/5

Trustpilot

First house purchase

My partner and I have just exchanged on our first house. Whilst the process can feel frustrating and long at times, I cannot thank and recommend Julie enough for always being so attentive and quick to respond and chase for any questions or queries we had. If it wasn't for her, I don't believe we would have been able to exchange within 12 weeks of the offer being made. Huge thank you for being so helpful, it definitely made a difference.

Bella · 31 January 2024

Agent replied · 23 October 2024

Hi Bella,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Julie, has been and how attentive she's been throughout and how much of difference her support has made in buying your first home.Best wishes,Cubitt & West.

5/5

Trustpilot

Dan Nouari, class act

I recently split with my partner and was in dire need of finding a place to rent. I enquired through Cubitt & West to view a property.Dan met me at the property and showed me around in a very calm and professional manner. He could sense the property wasn’t quite right for me so went about asking what I was looking for.Dan was not pushy like most agents and true to his word, he sent me over a few more properties to consider.Sadly, I found a property elsewhere that was better suited. That said, I would not hesitate for a second contacting Dan in the future if my circumstance changes.In a world whereby everyone is treated like a pound sign, Dan has an old school appreciation whereby the clients needs are priority.Thank you Dan

Steve · 31 January 2024

Agent replied · 23 October 2024

Hi Steve,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Dan, has been and how much of a priority he's made you feel while searching for a new home. We wish you all the best in your new home and look forward to welcoming you should your circumstances change.Best wishes,Cubitt & West.

5/5

Trustpilot

Kirsty Hunt is a credit to the company

Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)

Natasha · 21 May 2025

5/5

Google

Jo and the team at Cubitt & West have been a privilege to deal with during a laborious sale process. Jo is a testament to the whole team. Her professionalism, dedication and efficiency in helping iron out issues and be a support throughout the whole times was something we leaned on heavily and I'll be forever grateful to all of our help. The initial process of putting the property on the market was all handled efficiently and I have only positive things to say about the team at the Leatherhead branch.

Daniel · 2 November 2025

Agent replied · 23 November 2025

Good afternoon We understand that the sale process can sometimes be challenging, and we’re delighted to hear that Jo’s professionalism, made a difference. It’s good to know that the initial stages of marketing your property were handled efficiently and left you with such a positive impression. We always strive to provide a seamless and supportive service, and your feedback reassures us that we’re on the right track. Thank you once again for your kind words and for choosing Cubitt & West. We wish you all the very best for the future. Warm regards, Cubitt & West, Leatherhead Branch

5/5

Trustpilot

Great job guys

we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.

Mr · 1 December 2023

Agent replied · 23 October 2024

Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.

5/5

Trustpilot

I wanted to extend my thanks to Sharon…

I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.

Emma · 2 June 2024

Agent replied · 23 October 2024

Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel

5/5

Trustpilot

Fabulous Service

Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.

Kirsty · 4 September 2026

Agent replied · 23 September 2026

We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Quick and stress free sale

We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.

Marian · 11 November 2023

Agent replied · 23 October 2024

Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

So impressed with Cubitt and West…

So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.

P · 23 September 2026

Agent replied · 10 October 2026

We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Cubitt and west east grinstead

I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker

Customer · 14 October 2023

Agent replied · 23 October 2024

Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West

5/5

Trustpilot

Professional and friendly

Abbie has been very professional and helpful right from the start. She is very clear and succinct in her communications (unlike other Estate Agents!) which means precious time is not lost...after all we are all busy these days. She is also very friendly and down to earth. The process of finding tenants and settling them in has been relatively painless!

Customer · 31 October 2024

Agent replied · 23 October 2024

Hello,Thank you so much for your lovely review! We're delighted to hear that you had a fantastic experience with our Reigate branch. Safiya and Samantha will be glad to know they made a positive impact on your journey.Best wishes, Cubitt & West

5/5

Trustpilot

Abigale

Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.

Abhisek · 30 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Google

We had never dealt with such a friendly, professional, kind and caring estate agent until Jade showed us around our new home. Jade was patient, helpful and honest and listened to all of our needs. Jade has been amazing from start to finish and continues assisting us with our new home. Nothing is too much trouble she always goes above and beyond, Jade always has the answers. Cubitt & West is the only place you need to visit when looking for a new home.

Chloe · 11 October 2023

Agent replied · 25 October 2024

Dear Chloe Thank you for leaving a review! It's great to hear how positive your experience with our agents has been, and particularly how friendly, professional and caring you've found Jayde to be. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Google

I just bought my first house! and how fortunate I was to have had such an amazing experience. The stories I have heard from first time buyers left me apprehensive to enter an estate agency. But, after walking through Leatherhead high street and passing multiple agency I peered into the window of Cubitt & West. I was delighted to see how friendly the staff appeared. Immediately upon entering I was greeted with warm smiles and a good afternoon. A lady, very well dressed and professional introduced herself. What can I say the rest is history. We went through all my preferences, likes, dislikes and things I hadn't even considered. My details were collected, and I was added to their data base. A few days later I received a call from the same lady and was informed of a new build meeting my criteria. I had spent the entire previous week looking, and I was so exhausted. I was quite appreciative of both the call and how promptly it occurred. I scheduled a showing and fell in love with the home right away. Jayde was informative and knowledgeable. A nerve-racking offer was submitted and few days later accepted! The ball was rolling and Jayde from her first hello to her congratulation’s kept me update-to-date throughout the whole journey to purchasing my first home. Highly recommend Cubitt & West Leatherhead and especially the support from Jayde. Many thanks, Sam (happy homeowner)

Sam · 11 October 2023

Agent replied · 25 October 2024

Dear Sam Thank you for leaving a review and congratulations on buying your first house! It's great to hear how positive your experience with our agents - especially Jayde - has been and how they've supported you from that very first greeting, right up until completion. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Google

The process of buying my first property was really easy, Jemma was brilliant throughout.

James · 11 March 2026

Agent replied · 11 October 2026

Hi James, Thank you for your feedback. We’re delighted that Jemma and our estate agent team could provide such helpful support and guidance throughout your first property purchase. It’s wonderful to hear that our expertise and local property knowledge made the buying process smooth and stress-free. Thanks, Cubitt & West

5/5

Trustpilot

Great experience! Highly recommended!

The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.

E · 21 December 2023

Agent replied · 23 October 2024

Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.

5/5

Trustpilot

Can't thank John Charlotte and Emma…

Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia

Georgia · 17 September 2023

Agent replied · 23 October 2024

Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.

5/5

Trustpilot

I had an absolutely great experience

I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.

Gurden · 27 August 2026

Agent replied · 23 September 2026

We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

First time buyers

We’ve just exchanged contracts on our first home and even though it was a long and at times frustrating process because of many different factors, our sales progressor Julie was great and was all over the case when she needed her to be. She followed up on every request and made sure everyone is satisfied.

Petar · 4 December 2024

Agent replied · 23 December 2024

Hi Petar,Thank you for your review! We're delighted to hear that Julie was able to assist you so effectively during the process of exchanging contracts on your first home. We understand that it can be a long and sometimes frustrating journey, and we're pleased that Julie's dedication made a positive difference for you.Best wishes,Cubitt & West

5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.

Carole · 29 June 2023

Agent replied · 23 October 2024

Good morning,Thank-you for your kind words about the Portsmouth office and in particular Zoey, Michael & Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West

5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali

Nick · 24 November 2023

Agent replied · 23 October 2024

Hi Nicholas,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how responsive she's been whilst also staying polite, friendly and accessible throughout, making the process as stress-free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

Excellent Service from Cubitt & West Southsea Office

Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!

Russell · 21 June 2023

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Amazing service from Dan in the…

Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!

Lauren · 9 June 2023

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

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