Trusted Agent profile · Leatherhead

Cubitt & West Leatherhead reviews

4.7

★★★★★ Excellent

1,796 reviews across 2 platforms

3 North Street, Leatherhead, KT22 7AX, KT22 7AX

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Cubitt & West's office in Leatherhead, at 3 North Street, is rated 4.7 out of 5 across 1,796 reviews on two platforms, including 98 Google reviews rated 4.8.

Google logo

4.8 / 5

98

Reviews on Google

This office

Trustpilot logo

1,698

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leatherhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

What you want to see not just what you might want to hear.

just open and friendly easy to speak to and understand the options came well armed with sale history and material on current market

Adam · 24 September 2026

Agent replied · 10 October 2026

We're so glad to hear you found our team at Cubitt & West East Grinstead open, friendly, and helpful in understanding your options. We appreciate your positive feedback! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Google

We recently sold our property with the team help from Cubitt & West having bought through them several years prior. We mostly dealt with Brooke,Emma, Andy and Nic who helped us through the sale of our property from valuations, viewings and legals. We were provided an excellent service, with staff members attentive to our questions and went above and beyond to help facilitate the sale in a prompt and punctilious manner. We would highly recommend. Kind Regards E&RPositiveResponsiveness, Professionalism

Rory · 26 October 2022

Agent replied · 25 October 2024

Dear Rory, Many thanks for taking the time to leave your review. I was so pleased to hear how happy you have been with the service you received from our team at the Leatherhead office. They love to provide the best possible service to customers and were very delighted to receive such positive feedback. Your recommendation is also very much appreciated. Best regards, Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

Deep cleaning and painting of the communal area of our flat,…

My husband contacted James Gibb's office in Glasgow as we had missed the cut off for voting for options on deep cleaning and painting of the communal area of our flat at 6 James Watt Way in Greenock, He spoke to Rachel Henry who took our feed back over the phone . She was also very helpful in answering some queries we had.

Mary · 18 January 2024

Agent replied · 23 October 2024

Hi Mary,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.

5/5

Trustpilot

Becky at the Northend branch, bloomin' terrific!

The landlord of my current home put me in a precarious situation and I needed to find somewhere new to live, along came Becky and the Cubitt & West team to help with viewing and ultimately securing a property in close proximity to my current home.Becky's personable and amenable nature has been incredibly helpful during a rather busy and stressful time. I've been kept informed of progress and any key decisions. In addition to the obvious stuff, it felt like Becky was keen to help me, rather than just the landlords. Quite refreshing!An easy recommendation from me!

Jonathan · 2 September 2022

Agent replied · 23 October 2024

Good morning Jonathan,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

We recently sold our house with Cubbitt…

We recently sold our house with Cubbitt and West.Although they are a bit more expensive than other estate agents we felt we made the right choice as we couldn't fault the service provided.We told them from the beginning we will need time to find a house to buy and they totally understood and we haven't felt any pressure from them.This although our house sold in one day.Especially Julie Bramble the sales progressor was very helpful providing us with regular updates and checking in with solicitors. She made the whole process as stress free as possible.Thank you!

Crengu · 2 September 2022

Agent replied · 23 October 2024

Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Quick sale, great staff

From the first phone call the North End branch were polite, helpful and supportive. Special thanks to Mo Hussain who did exactly what he said he would getting us a quick sale for more money than I thought possible. Also Julie Bramble for all the support and advice she gave us when we needed it. Great communication! Also not forgetting Michael Sinnott, Michelle Foster and Zoey McGovern for their hard work too. Much appreciated. I highly recommend North End branch to all. Fantastic!

Wendy · 1 September 2022

Agent replied · 23 October 2024

Good morning Wendy,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Mo, Julie, Michael, Michelle & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

We had a brilliant experience with Daniel Nouari

We had a brilliant experience with Daniel Nouari as our letting agent. He was incredibly helpful and professional, guiding us through the process of renting our first house. Despite my work schedule, Daniel was accommodating and flexible with viewings, always putting our needs first. He kept us well-informed at every step, making the entire process super easy for us. We couldn't have asked for a better letting agent. Highly recommended!

Rueben · 22 July 2023

Agent replied · 23 October 2024

Hi Rueben,Thank you for leaving a review! We're delighted to hear how brilliant your experience with Daniel has been and how he's helped you through the process of renting your first house and made it easy.Best wishes,Cubitt & West.

5/5

Trustpilot

We recently bought a property for sale…

We recently bought a property for sale with Cubitt and West. Tracey was very patient with us and let us take the time viewing to be sure about our decision. Julie kept on top of things and was quick to inform us of any updates. They both took the stress out of what can be a stressful process.

Nicole · 23 July 2025

5/5

Trustpilot

From start to finish

From start to finish, Heidi and her team at the Ashington branch have been fantastic. They are extremely professional and follow up calls and emails promptly. Heidi was so enthusiastic to potential buyers and really showed the house off. Heidi has been a pleasure to deal with and I would highly recommend.

Vanessa · 7 August 2024

Agent replied · 23 October 2024

Good afternoon Vanessa,Thank you for taking the time to leave such a kind review! We're thrilled to hear that Heidi and the team provided such a fantastic and professional service. It's wonderful to know that Heidi's enthusiasm and dedication made a positive impact on your experience. We're here for you every step of the way.Best wishes,Cubitt & West

5/5

Google

Very good and honest service. Joanna is very helpful, she gave me very good advice and very efficient.

Y · 11 October 2025

Agent replied · 11 October 2026

Good Morning, Thanks for your review, we're delighted you're happy with our service. We're thrilled to hear that you received very good service from Joanna. It's wonderful to know she was able to provide you with helpful advice and efficient assistance. We're here for you every step of the way, and we look forward to helping you with life's journey. Best wishes, Cubitt & West

5/5

Google

All the staff at the Cubitt & West branch in Leatherhead have always been so helpful. Quick responses to any questions and keeping us informed at every step of both the selling and buying processes. We have found them all to be professional and friendly.

Amanda · 11 April 2026

Agent replied · 11 October 2026

Hi Ashley, Thank you for your feedback. We’re delighted that Charlie, Faye, and our mortgage advisor team could provide clear mortgage support and expert mortgage guidance throughout your application. It’s wonderful to hear that their professionalism and proactive communication helped secure your mortgage offer so quickly and made the process smooth from start to finish. Warm Regards, Seymour the Owl

5/5

Trustpilot

Thank you, thank you, Julia at Cubitt & West!

I have had the most refreshing experience from Julia at Cubitt & West Estate Agents - all estate agents really are not the same! Her attention to detail, she listens, takes on board 'you' as an individual and even gets in touch at times that suit me! I am so grateful for Julia's time, effort and for being so genuine. I can tell this is not a job for her but something from the heart - I can never thank you enough for making my house hunt a memorable positive experience. Thank you, thank you! Maria

Customer · 16 March 2026

5/5

Trustpilot

Originally I dealt with Maddison who…

Originally I dealt with Maddison who was extremely helpful. All staff including Nicola, Emily and Julie were equally efficient with all of them letting me know what was happening at each stage. I had a breakdown of each viewing and any questions were answered promptly. I would have no hesitation in recommending this company for selling my house again.

Carole · 18 March 2024

Agent replied · 23 October 2024

Hi Carole,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful and efficient they've been throughout. We're delighted that you would recommend us to others and wish you all the best with your next chapter.Kind regards,Cubitt & West.

5/5

Trustpilot

Heidi at Cubitt & West in Ashington has…

Heidi at Cubitt & West in Ashington has been an absolute diamond! It has been a long and painful road to buy a property, but flat number 4 was meant to be obviously (other properties with different agents)! Also, I must thank James, their financial advisor for his excellent work, he’s made me realise my full purchase potential and never had a silly question been a problem for him.Honestly don’t think I’d be anywhere near to completion without Heidi and James! I don’t have enough words to thank them properly.

Miss · 3 July 2022

Agent replied · 23 October 2024

Heid and her team pride themselves on the service they provide every customer, I am delighted to hear that they and James were able to help you during what must have been a very stressful time.

5/5

Trustpilot

Cubit and west East Grinsted ..

Cubit and west East Grinsted ... when it was time to sell my lovley flat (my oppinon) working with Cailean Brendan and the team made the sell a lot simpler keeping me upto date with each step of the journy for witch i am very greatfull as selling a property is a stresfull experance with out properstional help many thanks Guys ..Paul

Paul · 5 January 2024

Agent replied · 23 October 2024

Hi Paul,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how straight forward they were able to make the sale of your flat with their updates each step of the way.Best wishes,Cubitt & West.

5/5

Trustpilot

Great service

Great service. Property search all the way to moving was very smooth, with the help of Holly.I highly recommend!

Salif · 29 September 2026

Agent replied · 10 October 2026

We're so happy to hear your property search and move were smooth. We truly appreciate your recommendation of Cubitt & West Portsmouth! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Heidi and Charlotte were just brilliant…

Heidi and Charlotte were just brilliant at Cubbit and West in Ashington. They were so professional but also so friendly and understanding. The whole process of selling my house went smoothly and if I had any problems they were there to guide me. Thank you both.

Sara · 10 October 2024

Agent replied · 23 October 2024

Hello Sara,Thank you for your lovely review! We're thrilled to hear that Heidi and Charlotte provided such a professional and friendly service at our Ashington branch. It's fantastic to know the process of selling your house went smoothly and that they were there to guide you whenever needed. Best wishes, Cubitt & West

5/5

Trustpilot

Selling my house quickly with Cubit and West

I decided to go with Cubit and West, due to the sales pitch by Claire Mansell which was very impressive. Once I had prepared the house for sale, photographs and a video tour were taken and sent to their Data base of potential buyers, the house was immediately viewed and an offer excepted before the house went live on their web-site, Zoopla or Rightmove.I was kept up to date on the progress of the sale at every step of the way, mainly by Cailean Burns, he normally answered the phone and was always happy to answer my questions and queries.They are also dealing with the sale of my girlfriends house sale and once again Cailean has been the main point of contact and has been happy to chase any questions and issues on that sale too.I was very happy with the whole process.

Steve · 12 May 2022

Agent replied · 23 October 2024

Dear SteveThank you for taking the time to leave a positive review about the Cubitt & West team at East Grinstead. Communication and being kept up to date on your sale is very important and we are glad that Cailean helped you with any questions you had. We will be sure to pass on your comments to the team.Kind regardsBecky JenningsOperations Director, Cubitt & West

4/5

Trustpilot

I recently used Cubitt and West to get…

I recently used Cubitt and West to get my dream home. Paige White was extremely helpful through the whole process and made things run that little bit smoother and took the stress away. So thank you again. I would certainly recommend if you are looking to move home.

Samantha · 7 September 2024

Agent replied · 23 October 2024

Hello Samantha,Thanks for leaving us such a lovely review, we really appreciate it. We'll see to it that this is passed on to Paige and the team!All the best,Cubitt & West

5/5

Trustpilot

Cubitt and west in Horley is fantastic

For the past six months They have been trying to sell my property with Cubitt and West I can’t praise them enough! The team in Horley is absolutely outstanding… from their communication style to the level of professionalism is spot on. I have been dealing with Ellie, Siobhan, and Ben, who are so understanding about your time limitations, routine etc…. As the property I own, has its quirks, I had to rely on their diligence and devotion to be able to find the right person for it. ! Which happened! May I also mention that if it wasn’t for them I wouldn’t know that my lease, although it was extended, it wasn’t registered!Can’t thank you enough Cubit and west Horley

Roberto · 11 May 2022

Agent replied · 23 October 2024

Dear RobertoThank you for taking the time to leave such a great review about the team at Horley. They pride themselves in not only helping you with selling, but to take the time to help you as much as possible with any problems. We will be sure to pass on your comments. Best wishes for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Knowledge and advice of local markets

easy access to local office,pompt replies .Wide range of knowledge in the housing market and advice .

Ron · 10 October 2026

Agent replied · 13 October 2026

We're glad you enjoyed your experience with our accessible team, quick communication, and guidance. Thank you for your review of Cubitt & West Caterham. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Patience is a Virtue

Many thanks to Emma and the sales team and Julie for her Negotiating work. A year and a half process to sell the house, no fault due to Cubbitt & West, blame our ridiculous house sales system. However C & W hung on in there and were always proactive with viewings and feedback and finally everyone is happy. Many thanks.

Drew · 19 January 2024

Agent replied · 23 October 2024

Hi Drew,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and proactive they were with viewings and feedback throughout the sale of your house.Best wishes,Cubitt & West.

5/5

Trustpilot

Happy Family Service Received

My family and myself would like to thank Sharon Lambert at Cubitt and West for assisting us with acquiring our new rental home. Sharon has made the process easy and less stressful. We are extremely happy with the service we have received and look very much forward to moving into our new home.

Alistair · 6 June 2024

Agent replied · 23 October 2024

Hi Alistair,Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to have helped get everything sorted with your move.Best of luck, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Definitely recommend

John and his team helped us greatly throughout what was a complicated purchase. He went above and beyond what we would expect from any EA in order to keep things on track, often thinking outside of the box in the process. Communication throughout was excellent and they always made time and got back to us. Welcome home pack was a nice touch as well :) Thank you so much for all of your help!

DENISE · 21 December 2022

Agent replied · 23 October 2024

Hello Denise, Thank you for taking the time to leave a review. We will pass this on to the team! Best wishes,Cubitt & West

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