Prestige Estates MK Milton Keynes reviews

★★★★★ 5/5

Google

We have used Prestige as our letting agent for the past four years. We now have three rental properties and have found Prestige to be exemplary in all that they do. It has to be one of the most friendly and efficient businesses I have ever had the pleasure of dealing with. Any queries from tenants are dealt with quickly and professionally. Any bricks and mortar issues are also dealt with rapidly. If I haven’t got contacts for a particular trade Prestige have people who can attack almost every job quickly and at seriously competitive prices. I personally enjoy working with Prestige and trust them implicitly to do what they say they’re going to do. They are definitely way above anyone else in this field in the area. I would recommend Prestige, without hesitation, to both tenants and landlords. They are the best by far.

John · 16 September 2016

★★★★★ 1/5

Google

Prestige rented one of our houses out but failed to properly protect our interests which consequently led to us losing over a thousand pounds in unpaid rent, repairs required to damage caused by the tenant and a lot of aggravation. Basically, they failed to properly reference the tenants. Had they exercised proper due diligence rather than relying upon the information supplied by the applicant being accurate, they'd have very quickly discovered that this man was the only Director and employee of the Limited company who supplied his work reference and salary details. And shortly after that they'd have realised that the person who supplied his work reference didn't exist and that the company he claimed was employing him had already ceased trading. Prestige were aware that the applicant would be moving to the property with his partner and child. However they failed to reference or include upon the tenancy agreement the partner. This meant had the relationship broken down and he moved out, we could have potentially been left with a sitting, non-paying tenant. We consider ourselves lucky then that she instead spent the tenancy using our property's address to defraud various banks and financial institutions, online shops, utilities and the local Council out of an awful lot of money. This meant future tenants were harassed by debt collection agencies and bailiffs chasing what she owed and court action. Clearly that's specifically not within Prestige's control, but had both the applicants been properly referenced and tenanted within the agreement, they shouldn't have been accepted so this situation wouldn't have arisen. They later failed to pay the last month's rent, moved out of the property without informing anyone that they had done so, left the house damaged and in a filthy, dirty state and had hacked down and killed off a number of mature shrubs in the garden. The last month's rent was outstanding, and they owed more than the value of the 4 weeks deposit taken by Prestige in repair and cleaning costs. The attitude of Prestige at that point, well that of one of the Directors at least, stank - It was their lack of due diligence on our behalf at the beginning of the tenancy that led to this tenant being improperly contracted. But at the point of problems, they refused to communicate to the tenants our express wishes, then the tenant fled the property leaving us entirely exposed. Prestige claim to take responsibility for landlords' properties. In our case they took all of the control out of our hands, failing to properly reference and contract tenants and when it all went wrong chose that point to throw the ball back at us. This episode cost us a relatively large sum of money. Would we recommend Prestige? Hell no. Would we recommend any other agents? Nope. They're all the same. Some just have glossier brochures and websites and shinier company cars than others. If you let an agent find tenants and reference for you, you're in their hands and our experience at least shows that apparently means you need to be lucky! Ultimately you've very little protection when it all goes wrong and none of the control you would have if you let your own property.....And no-one's going to care more about who you do and don't allow to live in your property than you. We have for the past year used a successful online service to advertise. Houses are advertised in the same places as with traditional agents and costs a fraction of what they charge. The last advert led to a property being successfully let within 24 hours. We reference our own tenants via a very well know online credit checking organisation and using our own additional simple background checks, and we use a free and highly competent online service to draw up tenancy agreements, inventories and manage rental accounts. It costs us a couple of hours a month, 3 or 4 hours over 2 days during changeovers and delivers us the peace of mind the agents all promise and charge for, but when it comes to delivering during a drama....Well perhaps you've been luckier than us.

Amy · 31 July 2016

★★★★★ 5/5

Google

As a landlord who has used Prestige for the last 18 months, I really can’t say enough good things about them. They are highly efficient, very knowledgeable and offer a friendly yet professional service. Having had a few issues with a tenancy, the support and service provided by the team has been nothing short of exceptional. I wouldn’t hesitate for a second in recommending Prestige, they are truly one of the most efficient and professional companies I have had the pleasure of dealing with.

Kevin · 31 July 2016

★★★★★ 5/5

Google

Prestige are a small, friendly team who provide a really good service. When I first viewed the property they had an excellent level of knowledge about it, from the boiler to the bins, and answered all my questions. I feel confident that they would be quick and efficient at sorting out any repairs I may need in future. The administration process of renting with them was very quick and easy. I would definitely recommend them.

Jennifer · 19 March 2020

★★★★★ 5/5

Google

I am very impressed with the professionalism of the staff at Prestige. As a landlord you need to trust the people looking after your property and also to look after the tenants. I know that my property is in safe hands and the tenants are happy with the service they get not only from the Prestige staff but by the contractors that have been vetted by Prestige for their quality of work and also their friendliness. I would certainly recommend Prestige Estates MK Ltd to any Landlord and also to any Tenant that is looking for a property managed by a first class letting agent.

Paul · 17 September 2014

★★★★★ 5/5

Google

Our first time renting via an agent, and we were relocating to MK. The whole team at Prestige were friendly yet professional, and all put themselves out to meet out tight deadlines. They did what they said they would do, when they said they would do it, and were a pleasure to deal with. We had passed over two other detached houses because we didn't think much of the agents. The first managed the property and had commissioned cowboy decorators to paint the entire interior in emulsion, doors and windows included. We felt sorry for the expat landlord. The second agent presented so many obstacles and kept moving the goalposts to such an extent that we lost confidence in her and gave up. Again we felt sorry for the landlord, whose house remained empty. What a relief to find Prestige, who were thoroughly reliable and made our move a good experience.

Andrew · 17 September 2014

★★★★★ 5/5

Google

Our first time renting via an agent, and we were relocating to MK. The whole team at Prestige were friendly yet professional, and all put themselves out to meet out tight deadlines. They did what they said they would do, when they said they would do it, and were a pleasure to deal with. We had passed over two other detached houses because we didn't think much of the agents. The first managed the property and had commissioned cowboy decorators to paint the entire interior in emulsion, doors and windows included. We felt sorry for the expat landlord. The second agent presented so many obstacles and kept moving the goalposts to such an extent that we lost confidence in her and gave up. Again we felt sorry for the landlord, whose house remained empty. What a relief to find Prestige, who were thoroughly reliable and made our move a good experience.

Andrew · 27 March 2014

★★★★★ 5/5

Google

My wife and I chose Prestige Estates to manage our house when we moved out to Australia, as they seemed to be head and shoulders above the competition with their friendly yet professional approach. We are so glad that we chose Prestige over the others as they have been great so far. Whenever I have gotten in contact for a query they have replied next or even same day, and have always put me at ease that out house is being looked after. Everything they said they would do has been spot on, so I recommended a friend who has had much the same experience as us. They really are a pleasure to do business with - a refreshing experience in this age where businesses seem more concerned with making money, than they do with customer service.

Mike · 17 September 2013

★★★★★ 5/5

Google

We have been renting from Prestige Estates for 11 months now and we are very happy with their service. Any problem that we've had they have sorted it out. Everyone is super friendly and nothing is too much trouble. I was really worried having to go through an agency as I have issues before but these guys are by far the best. If you are looking for a good estate agent then it's these guys!

Cathrine · 16 September 2019

★★★★★ 5/5

Google

Prestige have provided a professional and efficient service. This is our second time acting as an overseas based landlord and our previous experience with another letting agent was dreadful. Prestige have provided a lot of helpful advice, any maintenance issues have been dealt with promptly without excessive costs. Overall we are highly satisfied with Prestige.

Emma · 31 January 2023

★★★★★ 5/5

Google

I've rented a few properties before and usually I don't have much good to say but Prestige have truly been amazing. They genuinely care about their tenants, issues have been quickly resolved with fantastic communication and they have taken care of moving all bills and taxes over which saves all the headache usually associated with moving. Thank you Prestige.

Haniyyah · 30 July 2022

★★★★★ 5/5

Google

First time private renter Prestige were really quick and helpful

Ollie · 23 May 2025

★★★★★ 5/5

Google

Found a place in two weeks thanks to Prestige. Super helpful and always responsive

Belhadj · 4 April 2025

★★★★★ 5/5

Google

Prestige are in all fairness, exceptionally organised and helpful estate agents. Obviously this all comes at a cost and general fees (sign on admin or contract renewal) do exist, but, they are no higher than any other estate agent, probably on the average. I do have to give them much thanks for always sorting maintenance issues very quickly, responding within 24h and usually solving in a few days or in that week.

Gary · 16 September 2019

★★★★★ 4/5

Google

Prestige have been very accommodating and understanding of my situation and have worked hard to ensure the service they are able to provide me as a landlord suit my needs. Due to my work there are months that I am not contactable and so it’s important to have a letting agent that are able to work and manage my property without hassle. I would recommend them to anyone looking for a letting agent.

NK · 16 September 2018

★★★★★ 5/5

Google

I would unreservedly recomend Prestige Estates. This is the first time I have needed to rent a property having been a long term property owner, but present circumstances require me to rent for a couple of years. They have made the whole process simple and straightforward with the actual contracting process being carried out entirely online. If you are looking to rent in the MK area, then Prestige should be your first call.

Dave · 16 September 2016

★★★★★ 5/5

Google

We've been looking for housing option for our requirements. And found it in this Agency. When we arrived to look house, the previous tenants just moved out and he was in a terrible state. At the time of entry, everything was cleaned and repaired, where necessary, in the shortest possible time. Now, if we have any questions they are resolved quickly. I am pleased with this company, thank you our Manager Jason.

Яся · 16 September 2017

★★★★★ 5/5

Google

We've been looking for housing option for our requirements. And found it in this Agency. When we arrived to look house, the previous tenants just moved out and he was in a terrible state. At the time of entry, everything was cleaned and repaired, where necessary, in the shortest possible time. Now, if we have any questions they are resolved quickly. I am pleased with this company, thank you our Manager Jason.

Яся · 5 June 2017

★★★★★ 5/5

Google

Prestige Estates are acting on behalf of the landlord of a property that we have just rented in Oxley Park. In all aspects they have provided an excellent, professional and courteous service. We've had a few issues at the house but they've been dealt with extremely quickly and dilligently and have been sorted out without any issues. Well done Prestige for providing a truly quality service which is hard to find nowadays! Thanks

Chris · 17 September 2013

★★★★★ 5/5

Google

My current residence is represented through Prestige. The agent staff are very friendly and very efficient in replying to my questions. I believe they will quickly and effectively resolve any repairs that I may need in the future. The management process of renting with them is very fast and easy. I would definitely recommend them.

Yuchiu,Ivan · 30 July 2022

★★★★★ 4/5

Google

I find Prestige estates to be the best for what i wanted. All the team are efficient and nothing is too much trouble. Every time there has been a problem to report (which have been very few) it has been dealt with efficiently and i usually get a call from the company that they have assigned the job to, either that day or the next at the very least.

Kev · 16 September 2018

★★★★★ 5/5

Google

Prestige Estates are great company for first time renters. They have Answered every question we had with confidence, they have helped sort out any issues we had with maintenance etc and made sure to check back with us.

Skye · 1 December 2023

★★★★★ 3/5

Google

I moved in with my family to rent a house with Prestige Estate. the house looked amazing, clean, and fresh I will recommend Prestige Estate to my friends and family.

S · 10 March 2024

★★★★★ 5/5

Google

Renting from them at the moment, amazing service. When something broke they had someone call us that day to arrange it to be fixed. Also their emergency phone got someone out to me within 2 hours. When going through the first stages of renting they were really open to any questions and just helpful. Would highly recommend using them as an estate agent.

Zaaminali · 16 September 2019