Prestige Estates MK Milton Keynes reviews

★★★★★ 5/5

Google

From first contact to date Prestige have been excellent to deal with. The property we rent has had a few small issues that needed dealing with both at the time of moving in and after. Every contact we have had has been dealt with quickly and professionally. I have dealt with some agencies in the past and so far Prestige have been the best. They have answered any query we have had in regards to fees and payments quickly. With the current changes in the law in regards to fees we have kept up to date every step of the way. If we had to rent again I would use Prestige first.

Jon · 16 September 2019

★★★★★ 5/5

Google

Prestige has gone above and beyond with their service. Initially we struggled to find the right place to rent and they suggested a place within our price range which turned out to be ideal. They were understanding of the personal challenges we face during the contract signing process and have since been very accommodating. Any issues with the property have been addressed in a timely manner no matter how small and they have been a pleasure to be involved with.

Alice · 16 September 2019

★★★★★ 5/5

Google

We've been renting from Prestige for about 9 months now and we are very happy. From the day we viewed the house to today, it's all been smooth sailing! Any issues we've had, have been dealt with effectively. If anything needs replacing or fixing but the tenant can't be at the property, they can assist with that, which is very helpful. Same as when they do inspections, which are basic and quick. We feel very comfortable and are never bothered however, if we do need to contact the agents, they are always available and happy to help. We are happy with the service we continue to receive. We would recommend Prestige! Will & Lani

Leilani · 31 July 2019

★★★★★ 5/5

Google

Prestige are fantastic, from start to finish. From viewing properties to putting down the deposit, they are a friendly team. Once you have the house they are so quick to respond and action your queries. I will definitely be using prestige again in the future and recommending to my friends.

Charlotte · 1 December 2023

★★★★★ 5/5

Google

My partner and I had to move in a rush and what could've been an extremely stressful situation was made smooth by the team at Prestige! Move in day was great even with all the restrictions, the repairs team were efficient and responsive and the amazing Louise helped us with every step of the way. Reliable, friendly and helpful service. Thanks so much!!!PositiveResponsiveness, Quality, Professionalism

Billy · 27 August 2022

★★★★★ 1/5

Google

Not at all accommodating or customer friendly. Living in Cambridge I tried to arrange a viewing appointment whereby my son , who lives close to the property in MK, could view on my belhalf. Not at all possible it had to be me in person and it was a waste of their time to view twice! They are a 10 minute drive from the property and I am a 7 to 8 hour return journey by bus. I am in my early 60s and partially sighted hence the reason I don't drive anymore.

Iain · 16 September 2018

★★★★★ 1/5

Google

Not at all accommodating or customer friendly. Living in Cambridge I tried to arrange a viewing appointment whereby my son , who lives close to the property in MK, could view on my belhalf. Not at all possible it had to be me in person and it was a waste of their time to view twice! They are a 10 minute drive from the property and I am a 7 to 8 hour return journey by bus. I am in my early 60s and partially sighted hence the reason I don't drive anymore.

Shaku · 31 July 2018

★★★★★ 5/5

Google

After a terrible experience with another Estates Agent, we had the good luck to find Prestige and get everything on track again. They were very helpful, kind and polite from the first moment, and now that we are in the property, they remain the same way. Whenever we have an issue in the house, they respond quickly and efficiently. Highly recommendable.PositiveResponsiveness, Quality, Professionalism

Alejandro · 27 August 2022

★★★★★ 5/5

Google

Actually the best estate agency I’ve ever had to deal with.Super easy to rent my current property. Would recommend to anyone.

Ilona · 26 July 2023

★★★★★ 5/5

Google

One of the best if not the best estate agents, it was very easy to rent my current property. Thanks Prestige!

Andrei · 25 July 2023

★★★★★ 5/5

Google

Renting a house is a completely new experience for us. We approached a number of agents to discuss our needs and the properties available. Prestige Estates MK were like a breath of fresh air compared with others. They were on time for viewings and gave us time to look at the properties properly and weren't looking at their watches to hurry us up. With others we had been told that they didn't have much time because of other appointments booked! The process of taking on the tenancy was very well organised by Prestige and since we moved in we have had 2 maintenance issues which have been dealt with quickly and efficiently. I would recommend Prestige to anyone looking to rent a property. Patricia and David Llewellyn

David · 31 July 2017

★★★★★ 5/5

Google

We have used Prestige as our letting agent for the past four years. We now have three rental properties and have found Prestige to be exemplary in all that they do. It has to be one of the most friendly and efficient businesses I have ever had the pleasure of dealing with. Any queries from tenants are dealt with quickly and professionally. Any bricks and mortar issues are also dealt with rapidly. If I haven’t got contacts for a particular trade Prestige have people who can attack almost every job quickly and at seriously competitive prices. I personally enjoy working with Prestige and trust them implicitly to do what they say they’re going to do. They are definitely way above anyone else in this field in the area. I would recommend Prestige, without hesitation, to both tenants and landlords. They are the best by far.

John · 16 September 2016

★★★★★ 5/5

Google

Prestige are a small, friendly team who provide a really good service. When I first viewed the property they had an excellent level of knowledge about it, from the boiler to the bins, and answered all my questions. I feel confident that they would be quick and efficient at sorting out any repairs I may need in future. The administration process of renting with them was very quick and easy. I would definitely recommend them.

Jennifer · 19 March 2020

★★★★★ 1/5

Google

Prestige rented one of our houses out but failed to properly protect our interests which consequently led to us losing over a thousand pounds in unpaid rent, repairs required to damage caused by the tenant and a lot of aggravation. Basically, they failed to properly reference the tenants. Had they exercised proper due diligence rather than relying upon the information supplied by the applicant being accurate, they'd have very quickly discovered that this man was the only Director and employee of the Limited company who supplied his work reference and salary details. And shortly after that they'd have realised that the person who supplied his work reference didn't exist and that the company he claimed was employing him had already ceased trading. Prestige were aware that the applicant would be moving to the property with his partner and child. However they failed to reference or include upon the tenancy agreement the partner. This meant had the relationship broken down and he moved out, we could have potentially been left with a sitting, non-paying tenant. We consider ourselves lucky then that she instead spent the tenancy using our property's address to defraud various banks and financial institutions, online shops, utilities and the local Council out of an awful lot of money. This meant future tenants were harassed by debt collection agencies and bailiffs chasing what she owed and court action. Clearly that's specifically not within Prestige's control, but had both the applicants been properly referenced and tenanted within the agreement, they shouldn't have been accepted so this situation wouldn't have arisen. They later failed to pay the last month's rent, moved out of the property without informing anyone that they had done so, left the house damaged and in a filthy, dirty state and had hacked down and killed off a number of mature shrubs in the garden. The last month's rent was outstanding, and they owed more than the value of the 4 weeks deposit taken by Prestige in repair and cleaning costs. The attitude of Prestige at that point, well that of one of the Directors at least, stank - It was their lack of due diligence on our behalf at the beginning of the tenancy that led to this tenant being improperly contracted. But at the point of problems, they refused to communicate to the tenants our express wishes, then the tenant fled the property leaving us entirely exposed. Prestige claim to take responsibility for landlords' properties. In our case they took all of the control out of our hands, failing to properly reference and contract tenants and when it all went wrong chose that point to throw the ball back at us. This episode cost us a relatively large sum of money. Would we recommend Prestige? Hell no. Would we recommend any other agents? Nope. They're all the same. Some just have glossier brochures and websites and shinier company cars than others. If you let an agent find tenants and reference for you, you're in their hands and our experience at least shows that apparently means you need to be lucky! Ultimately you've very little protection when it all goes wrong and none of the control you would have if you let your own property.....And no-one's going to care more about who you do and don't allow to live in your property than you. We have for the past year used a successful online service to advertise. Houses are advertised in the same places as with traditional agents and costs a fraction of what they charge. The last advert led to a property being successfully let within 24 hours. We reference our own tenants via a very well know online credit checking organisation and using our own additional simple background checks, and we use a free and highly competent online service to draw up tenancy agreements, inventories and manage rental accounts. It costs us a couple of hours a month, 3 or 4 hours over 2 days during changeovers and delivers us the peace of mind the agents all promise and charge for, but when it comes to delivering during a drama....Well perhaps you've been luckier than us.

Amy · 31 July 2016

★★★★★ 5/5

Google

As a landlord who has used Prestige for the last 18 months, I really can’t say enough good things about them. They are highly efficient, very knowledgeable and offer a friendly yet professional service. Having had a few issues with a tenancy, the support and service provided by the team has been nothing short of exceptional. I wouldn’t hesitate for a second in recommending Prestige, they are truly one of the most efficient and professional companies I have had the pleasure of dealing with.

Kevin · 31 July 2016

★★★★★ 5/5

Google

I am very impressed with the professionalism of the staff at Prestige. As a landlord you need to trust the people looking after your property and also to look after the tenants. I know that my property is in safe hands and the tenants are happy with the service they get not only from the Prestige staff but by the contractors that have been vetted by Prestige for their quality of work and also their friendliness. I would certainly recommend Prestige Estates MK Ltd to any Landlord and also to any Tenant that is looking for a property managed by a first class letting agent.

Paul · 17 September 2014

★★★★★ 5/5

Google

Our first time renting via an agent, and we were relocating to MK. The whole team at Prestige were friendly yet professional, and all put themselves out to meet out tight deadlines. They did what they said they would do, when they said they would do it, and were a pleasure to deal with. We had passed over two other detached houses because we didn't think much of the agents. The first managed the property and had commissioned cowboy decorators to paint the entire interior in emulsion, doors and windows included. We felt sorry for the expat landlord. The second agent presented so many obstacles and kept moving the goalposts to such an extent that we lost confidence in her and gave up. Again we felt sorry for the landlord, whose house remained empty. What a relief to find Prestige, who were thoroughly reliable and made our move a good experience.

Andrew · 17 September 2014

★★★★★ 5/5

Google

Our first time renting via an agent, and we were relocating to MK. The whole team at Prestige were friendly yet professional, and all put themselves out to meet out tight deadlines. They did what they said they would do, when they said they would do it, and were a pleasure to deal with. We had passed over two other detached houses because we didn't think much of the agents. The first managed the property and had commissioned cowboy decorators to paint the entire interior in emulsion, doors and windows included. We felt sorry for the expat landlord. The second agent presented so many obstacles and kept moving the goalposts to such an extent that we lost confidence in her and gave up. Again we felt sorry for the landlord, whose house remained empty. What a relief to find Prestige, who were thoroughly reliable and made our move a good experience.

Andrew · 27 March 2014

★★★★★ 5/5

Google

My wife and I chose Prestige Estates to manage our house when we moved out to Australia, as they seemed to be head and shoulders above the competition with their friendly yet professional approach. We are so glad that we chose Prestige over the others as they have been great so far. Whenever I have gotten in contact for a query they have replied next or even same day, and have always put me at ease that out house is being looked after. Everything they said they would do has been spot on, so I recommended a friend who has had much the same experience as us. They really are a pleasure to do business with - a refreshing experience in this age where businesses seem more concerned with making money, than they do with customer service.

Mike · 17 September 2013

★★★★★ 5/5

Google

We have been renting from Prestige Estates for 11 months now and we are very happy with their service. Any problem that we've had they have sorted it out. Everyone is super friendly and nothing is too much trouble. I was really worried having to go through an agency as I have issues before but these guys are by far the best. If you are looking for a good estate agent then it's these guys!

Cathrine · 16 September 2019

★★★★★ 5/5

Google

Prestige have provided a professional and efficient service. This is our second time acting as an overseas based landlord and our previous experience with another letting agent was dreadful. Prestige have provided a lot of helpful advice, any maintenance issues have been dealt with promptly without excessive costs. Overall we are highly satisfied with Prestige.

Emma · 31 January 2023

★★★★★ 5/5

Google

First time private renter Prestige were really quick and helpful

Ollie · 23 May 2025

★★★★★ 5/5

Google

Found a place in two weeks thanks to Prestige. Super helpful and always responsive

Belhadj · 4 April 2025

★★★★★ 5/5

Google

I've rented a few properties before and usually I don't have much good to say but Prestige have truly been amazing. They genuinely care about their tenants, issues have been quickly resolved with fantastic communication and they have taken care of moving all bills and taxes over which saves all the headache usually associated with moving. Thank you Prestige.

Haniyyah · 30 July 2022