Brown and Merry Milton Keynes reviews

★★★★★ 5/5

Trustpilot

2nd time with dealing with the Newport…

2nd time with dealing with the Newport Pagnell branch and i can honestly say the service has been excellent.Initially dealing with Matt the manager and then Lydia, i found her really pro active and great to deal with and that's coming from a self confessed control freak, so i have a tendency to micro manage the process but wasn't necessary. The sale hasn't exchanged or completed so this isn't an after glow relief review but if it fails it certainly won't be the fault of the agents.

Philip · 5 February 2024

★★★★★ 5/5

Google

I very rarely leave reviews but the fantastic service I received today from Alex in the lettings department is truly 1st class. Alex was so helpful, honest and really clear with her communication, that I truly believe that my son will be safe hands in the start of his rental journey.

Kwinds1 · 13 June 2022

★★★★★ 5/5

Google

My experience of renting a property with Brown and Merry was easily the best I have had (and i have rented a lot in the last 12 years!) Sophie and Alex made every stage of the process easy and straightforward and I am especially grateful to them for a lovely experience.

Ebby · 13 June 2022

★★★★★ 5/5

Google

Great experience overall, Alex Read has been fantastic sorting everything for me with no delays, answered any queries I've had promptly. Alex came out to value my property and got it on the market same day! Very proactive! Thanks Alex

VIN · 13 June 2023

★★★★★ 5/5

Google

I would just like to say a huge thank you to Elliot & Alex for helping myself and a friend with our new home. They were absolutely fantastic all the way through the process and we couldn’t have done it without them. They were both extremely professional and attentive, what a great assets to the company.

Megan · 13 June 2021

★★★★★ 1/5

Trustpilot

Beware and Brown and Merry tenants before you let it but. I am unfortunate enough to have Brown…

I am unfortunate enough to have Brown and Merrys letting tenants as my neighbours. For over a year they have been making my life a misery with noise , aggression , anti social behaviour, shouting , down slamming and arguments on a daily basis. I have no peace and no quiet and absolutely no support from the lettings agents. They do nothing and they appear to value the measly 10-11% of a 2 bed rent in tring (£100 tops ) above any owner. Perhaps they are as intimidated by the tenant as others in my road are but it is their job to deal with nuisance noise and breaches of tenancy. They do nothing and rarely acknowledge my emails. I’m a pretty easy going human but this is so irresponsible to others that Brown and Merry get 1 star ONLY because I have to give it to them. Beware moving into any property , as owner or tenant , that has any Brown and Merry tenants nearby that could impact your life. Exercise caution if they are involved as they truly care about no one but their commission. I’m disgusted.

Helen · 19 December 2023

★★★★★ 5/5

Google

It has been a real pleasure working with Alex, Brian and Jenna, great team, informative, professional and the service provided has been outstanding. Thank you for going above and beyond to make sure that I have been taken care of throughout the entire process. Chrissy.

DogsandDykes · 13 February 2024

★★★★★ 5/5

Google

I was recently looking for a property to rent when I came a cross a property managed by Brown & Merry. I spoke to Elliott & Alex on the phone and they couldn’t of been more helpful, Had a dream dealing with the letting department, Will defiantly be coming back in the future!PositiveResponsiveness, Quality, Professionalism

George · 13 June 2021

★★★★★ 5/5

Google

My Experience was simply WOW , Alex was super friendly,Accommodating and helpful made sure to answer my questions and helped me to find my dream home not only that everything done in no time, JOB WELL DONE Alex

Dalia · 13 June 2023

★★★★★ 5/5

Google

Alex Clifford was simply amazing!!! He went above and beyond to get me a mortgage. Endless calls emails and advice he was there at every step. Alex I can not thank you enough or put into words what it means to finally be on the property ladder. I will without a doubt be going to Alex again. Thank you sooo much!!!

Vicky · 14 June 2018

★★★★★ 5/5

Trustpilot

Great Team.

I would like to thank Martin, Ed, Adriano and Justin for all of their professional advice and service in selling our house.

A · 9 May 2024

★★★★★ 1/5

Trustpilot

We were looking to buy a property

We were looking to buy a propertyin Woburn Sands and dealt with Linda Burt from the Woburn Sands office.I found her to be so short and unhelpful.It was not a pleasant experience dealing with her. If you have to deal with Brown and Merry Woburn Sands, avoid her at all costs.

Liam · 15 September 2021

★★★★★ 5/5

Trustpilot

Very happy with Brown and Merry…

Very happy with Brown and Merry (Watford) service. They were polite and communicated frequently and attentively! I would use them again if i needed to :)

ElsonSutanto · 25 November 2025

★★★★★ 5/5

Google

Exceptional service from Alex and Jenna. They were super efficient and quick to have a look at my property and within a week they sourced and found tenants for my property. Communication from the team is really fast and questions are answered promptly. I was always kept up to date with the dealings of my property. I will most definitely be using again to buy, sell and rent.

Ismail · 29 May 2024

★★★★★ 5/5

Google

We had a very positive experience with brown and merry. Alex was extremely professional and helpful through out the searching/viewing process. She is honest and friendly and we couldn't have asked for better customer service.

Andy · 13 June 2023

★★★★★ 5/5

Google

Brown & Merry - Stony Stratford. Alex was amazing and helpful, provided an excellent and accomodationg service for me and my partner by setting up a viewing when we were unable to travel. She was very prompt with emails, phone calls and set up our contract within 2 weeks. Highly recommend.PositiveResponsiveness

Nathan · 13 June 2021

★★★★★ 5/5

Google

As Landlords we use Brown & Merry in Stony Stratford to organise our lettings. Alex and Beth are fantastic and have just organised a new letting for us. They are always a pleasure to deal with and make the process run so smoothly. We can't recommend Alex and Beth highly enough, thanks so much guys.

Geena · 13 June 2020

★★★★★ 5/5

Trustpilot

Hemel Branch

I recently let out my property with Brown and Merry Hemel branch. The team were exceptional every step of the way especially Morgan Seabrook who arranged everything, answered any queries I had and found a tenant quickly. The whole process was smooth and stress free. I would highly recommend letting with this agent.

Michael · 23 November 2020

★★★★★ 5/5

Google

Brown & Merry were very helpful with the process of selling my late fathers property. Lydia was very helpful, nothing was to much trouble. Was kept informed of the process quite often. Highly recommended.

Pads · 13 June 2023

★★★★★ 5/5

Google

A big thanks to Alex and Elliott. With their help the process to find our perfect house went very smoothly. The only estate agents that calls you back as promised and always there to help you out. A big thanks again. I would highly recommend to use Brown and Merry

Many · 13 June 2021

★★★★★ 5/5

Trustpilot

Great experience with brown&merry

Great experience with brown&merry. Professional, responsive, and made the process smooth from start to finish. Never disappointed in answering queries and arranged a second viewing for us along with the kids, as they wanted to see the house we were buying. Thanks for the wonderful gift box with lots of coupons at the end of the completion. Highly recommend!

Nowshin · 2 October 2024

★★★★★ 5/5

Google

Alexandra was brilliant. She let our property successfully for us last year. The tenants were great. When they left I called her to ask if she could let it again. Within hours she called back to say she'd showed someone round and it was taken! the new tenant has just moved in. Such good service!

Sally · 14 June 2019

★★★★★ 5/5

Google

I am currently renting a new property through Brown & Merry. I have been fortunate enough to have had Alex and Jenna looking after everything for me and making the whole process as seamless as possible. They have both been extremely professional, friendly and always at hand to answer any queries. I truly believe they have gone above and beyond to secure this tenancy for me. I am extremely grateful and would highly recommend them both. Brown & Merry they are a great asset to your business team. Thankyou Alex & Jenna xx

Toni · 13 June 2023

★★★★★ 5/5

Google

Thank you so much to Alex at Brown & Merry for being so efficient, helpful and kind when searching for my new home. Who knew that the process of finding a home could be so simple and dare I say… fun!PositiveResponsiveness, Professionalism

Nyki · 13 June 2022