Trusted Agent profile · Milton Keynes

Brown and Merry Milton Keynes reviews

4.3

★★★★★ Great

468 reviews across 3 platforms

65 High Street, Stony Stratford, Milton Keynes, MK11 1AY

Brown and Merry's office in Milton Keynes, at 65 High Street, is rated 4.3 out of 5 across 468 reviews on three platforms, including 334 Google reviews rated 4.8.

Google logo

4.8 / 5

334

Reviews on Google

This office

Yell logo

2.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Google

Alex at Brown and Merry made our recent move into a rented property go very smoothly. From the first viewing to dealing will all the finer details it was stress free. Communication was fantastic. Brown and Merry are a professional and friendly company to deal with. Would recommend.

Jessica · 14 June 2019

5/5

Google

Very enthusiastic and helpful team. The house was under offer very quickly as the agents immediately took on board the feedback from first viewings and targeted those buyers who were the most likely to buy.

Paul · 13 June 2022

1/5

Trustpilot

Would give no stars if possible

The worst estate agents I have ever come across. Abysmal customer service and unprofessional ‘agents’.

Primosá · 13 February 2024

2/5

Google

Poor customer service... after speaking to a lady in regards to a rental property, I'm surprise they even manage to secure any rentals! Her attitude was not very professional and decided not to follow through with a viewing on a place

Charlotte · 13 June 2021

1/5

Trustpilot

Avoid search them up on TikTok

Brown and merry in Watford are top class scammers Claimed to be professional will turn around and steal your money Don’t rent from them Avoid at all cost

Collin · 16 February 2023

5/5

Trustpilot

Had Elliot show me the property

Had Elliot show me the property, polite and well mannered went above and beyond for me and my partner

Alfie · 10 October 2023

5/5

Google

Great service, great communication and just generally really helpful as this was my first move so really helped walk me through the process

Sam · 13 June 2023

5/5

Google

Everyone has been extremely helpful in the buying process, specifically Jake and Brian. They've all been extremely patient with me throughout the process!

Aishwarya · 13 June 2023

5/5

Google

Just wanted to leave a quick note of my gratitude to Elliott and Alex for their dedicated and professional services, fantastic right from the first time I contacted them, and wouldn't even consider going anywhere else in future!PositiveQuality, Professionalism

Josh · 13 June 2021

5/5

Trustpilot

Woburn Sands Branch

Great first week of being in contact with the team at the Woburn Sands branch, very knowledgeable and have just viewed my first property - looking forward to working with them to find the right place - Steven

Steven · 24 July 2021

1/5

Google

Very disappointing experience with this branch of Brown and Merry, poor communication and took their eye off the ball with my buyer.

MD883 · 13 June 2023

5/5

Google

I have only good things to say about Brown & Merry . Very attentive and informed agents. Alex helped me understand the steps needed re letting a property. Extremely helpful and knowledgeable.

Brenda · 13 June 2022

5/5

Google

As always Alex pulls out all the stops to provide us with top notch service, as a landlord I cannot think of a better agent to manage my property. She always goes that extra mile to deliver outstanding service. Can't recommend enough.

Brian · 13 June 2020

5/5

Google

We have just exchanged on our first house purchase and Brown & Merry have been brilliant throughout the entire journey. Very responsive, helpful and patient with all of our first-time buyer's questions and concerns. Highly recommended.PositiveResponsiveness, Professionalism

Joe · 13 June 2021

5/5

Trustpilot

Really helpful and Honest Estate Agent

Really helpful, kind and honest estate agents, highly recommend them we had a complicated chain and they navigated through all the issues really well and took a lot of the pressure of us by dealing with things promptly and efficiently

HWest · 26 September 2020

1/5

Google

absolute pain constantly calling to get me to sell my house because i once had a valuation from them. Nuisance

Jen · 13 June 2023

5/5

Google

Very professional, great communication. Better yet sold property quickly not once but twice when the first buyers pulled out.

Ross · 13 June 2023

5/5

Google

Fantastic excellent people

David · 13 June 2021

Agent replied · 12 June 2024

Hello, thank you for taking the time to provide feedback for our team. These reviews are essential for us to further improve our customer service and to ensure we provide the best possible work for every customer.

5/5

Google

Very good! Everyone is polite and provide a outstanding service. Charlie looked after us and helped me to find a better place for us. Definitely recommend!PositiveResponsiveness, Professionalism, Value

Felipe · 13 June 2022

5/5

Google

Charlie showed me a really lovely property, and was extremely professional and polite! 😊Will definitely be using this agency again for future property hunts!PositiveResponsiveness, Quality, Professionalism, Value

Renée · 13 June 2022

5/5

Google

exceptional service, great staff who couldn't do enough to push thorough my need for a property quickly. The after sales service has also been excellent - I would recommend to anyone that these are the guys and girls to go too!

Stuart · 14 June 2018

5/5

Google

Always great service from Alex and James at Brown and Merry. They have been finding me great tenants for a few years now. The service is always super efficient and they find tenants quickly which helps minamise void periods.

Sean · 14 June 2019

5/5

Google

Alex extremely helpfull throughout the process of renting the property. She went over and above to ensure that everything went smoothly. Would highly recommend the service.

Gareth · 13 June 2022

5/5

Google

Excellent agency! It was quite difficult to find a property in my situation but they managed to find a solution. Good communication throughout and they did go the extra mile!PositiveResponsiveness, Professionalism

Naser · 13 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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