Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlex at Brown and Merry made our recent move into a rented property go very smoothly. From the first viewing to dealing will all the finer details it was stress free. Communication was fantastic. Brown and Merry are a professional and friendly company to deal with. Would recommend.
Jessica · 14 June 2019
★★★★★ 5/5
GoogleVery enthusiastic and helpful team. The house was under offer very quickly as the agents immediately took on board the feedback from first viewings and targeted those buyers who were the most likely to buy.
Paul · 13 June 2022
★★★★★ 1/5
TrustpilotWould give no stars if possible
The worst estate agents I have ever come across. Abysmal customer service and unprofessional ‘agents’.
Primosá · 13 February 2024
★★★★★ 2/5
GooglePoor customer service... after speaking to a lady in regards to a rental property, I'm surprise they even manage to secure any rentals! Her attitude was not very professional and decided not to follow through with a viewing on a place
Charlotte · 13 June 2021
★★★★★ 1/5
TrustpilotAvoid search them up on TikTok
Brown and merry in Watford are top class scammers Claimed to be professional will turn around and steal your money Don’t rent from them Avoid at all cost
Collin · 16 February 2023
★★★★★ 5/5
TrustpilotHad Elliot show me the property
Had Elliot show me the property, polite and well mannered went above and beyond for me and my partner
Alfie · 10 October 2023
★★★★★ 5/5
GoogleGreat service, great communication and just generally really helpful as this was my first move so really helped walk me through the process
Sam · 13 June 2023
★★★★★ 5/5
GoogleEveryone has been extremely helpful in the buying process, specifically Jake and Brian. They've all been extremely patient with me throughout the process!
Aishwarya · 13 June 2023
★★★★★ 5/5
GoogleJust wanted to leave a quick note of my gratitude to Elliott and Alex for their dedicated and professional services, fantastic right from the first time I contacted them, and wouldn't even consider going anywhere else in future!PositiveQuality, Professionalism
Josh · 13 June 2021
★★★★★ 5/5
TrustpilotWoburn Sands Branch
Great first week of being in contact with the team at the Woburn Sands branch, very knowledgeable and have just viewed my first property - looking forward to working with them to find the right place - Steven
Steven · 24 July 2021
★★★★★ 1/5
GoogleVery disappointing experience with this branch of Brown and Merry, poor communication and took their eye off the ball with my buyer.
MD883 · 13 June 2023
★★★★★ 5/5
GoogleI have only good things to say about Brown & Merry . Very attentive and informed agents. Alex helped me understand the steps needed re letting a property. Extremely helpful and knowledgeable.
Brenda · 13 June 2022
★★★★★ 5/5
GoogleAs always Alex pulls out all the stops to provide us with top notch service, as a landlord I cannot think of a better agent to manage my property. She always goes that extra mile to deliver outstanding service. Can't recommend enough.
Brian · 13 June 2020
★★★★★ 5/5
GoogleWe have just exchanged on our first house purchase and Brown & Merry have been brilliant throughout the entire journey. Very responsive, helpful and patient with all of our first-time buyer's questions and concerns. Highly recommended.PositiveResponsiveness, Professionalism
Joe · 13 June 2021
★★★★★ 5/5
TrustpilotReally helpful and Honest Estate Agent
Really helpful, kind and honest estate agents, highly recommend them we had a complicated chain and they navigated through all the issues really well and took a lot of the pressure of us by dealing with things promptly and efficiently
HWest · 26 September 2020
★★★★★ 1/5
Googleabsolute pain constantly calling to get me to sell my house because i once had a valuation from them. Nuisance
Jen · 13 June 2023
★★★★★ 5/5
GoogleVery professional, great communication. Better yet sold property quickly not once but twice when the first buyers pulled out.
Ross · 13 June 2023
★★★★★ 5/5
GoogleFantastic excellent people
David · 13 June 2021
Agent replied · 12 June 2024
Hello, thank you for taking the time to provide feedback for our team. These reviews are essential for us to further improve our customer service and to ensure we provide the best possible work for every customer.
★★★★★ 5/5
GoogleVery good! Everyone is polite and provide a outstanding service.
Charlie looked after us and helped me to find a better place for us.
Definitely recommend!PositiveResponsiveness, Professionalism, Value
Felipe · 13 June 2022
★★★★★ 5/5
GoogleCharlie showed me a really lovely property, and was extremely professional and polite! 😊Will definitely be using this agency again for future property hunts!PositiveResponsiveness, Quality, Professionalism, Value
Renée · 13 June 2022
★★★★★ 5/5
Googleexceptional service, great staff who couldn't do enough to push thorough my need for a property quickly. The after sales service has also been excellent - I would recommend to anyone that these are the guys and girls to go too!
Stuart · 14 June 2018
★★★★★ 5/5
GoogleAlways great service from Alex and James at Brown and Merry. They have been finding me great tenants for a few years now. The service is always super efficient and they find tenants quickly which helps minamise void periods.
Sean · 14 June 2019
★★★★★ 5/5
GoogleAlex extremely helpfull throughout the process of renting the property. She went over and above to ensure that everything went smoothly. Would highly recommend the service.
Gareth · 13 June 2022
★★★★★ 5/5
GoogleExcellent agency!
It was quite difficult to find a property in my situation but they managed to find a solution.
Good communication throughout and they did go the extra mile!PositiveResponsiveness, Professionalism
Naser · 13 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.