Trusted Agent profile · Mill Hill
Verified
★★★★★
655 reviews across 3 platforms
21 The Broadway, Mill Hill, NW7 3DA
Richard James's office in Mill Hill, at 21 The Broadway, is rated 4.9 out of 5 across 655 reviews on three platforms, including 326 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.
5/5
TrustpilotRichard James were absolutely…
Richard James were absolutely outstanding with a very difficult purchase. They went way over and above any expectations and I cannot recommended them highly enough. The level of care and service we got was fantastic.
5/5
TrustpilotGreat agents - highly recommend
I had the pleasure of working with Natalie on the purchase of our house. She was incredible and I genuinely believe without her we wouldn't have secured the property. Thank you so much for everything, your hard work is really appreciated.
5/5
FacebookGreat agency highly recommended.
I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy . This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.com WhatsApp:+1 (740) 621-5496
5/5
GoogleVery professional and supportive. Made the whole process easy for me to take. Highly recommend
Thank you from all at Richard James, Mill Hill, NW7
5/5
FacebookI instructed Richard James to sell our house. I dealt with Richard mainly and he made a stressful process as easy as possible - professional, ‘on it’ and most importantly, if I was told something would be done - it was ! Thank you Richard (and the team)
5/5
TrustpilotWhen it comes to local knowledge and…
When it comes to local knowledge and expertise, these guys are top of their game. I had the pleasure of buying and selling with them in recent years, give them a challenge and they will not let you down.
5/5
TrustpilotHighly recommended
Richard helped me purchase the property. The communication has been excellent throughout. He has been absolutely exceptional in helping liaise with the vendor and speed up the process (we had a deadline), which went very smoothly. Much appreciated and highly recommended.
5/5
GoogleAnthony dealt with my property excellently. He went above and beyond to find quality tenants and ensured I was informed every step of the way. Great communication and very trust worthy. I’d definitely recommend them!
5/5
FacebookBest in NW7 Can highly recommend. Small but effective local estate agency who really go that extra mile. After a bad experience with another agent, Natalie and James were fantastic. In a difficult market, they were tenacious in pursuing a timely sale for us. Professional and genuine people.
5/5
TrustpilotThe team at Richard James made what is…
The team at Richard James made what is normally a very stressful experience very easy indeed! Natalie particularly was a Delight to deal with! Very professional always on hand to answer any questions we had, would highly recommend if you’re selling or buying, thank you all
5/5
GoogleFast, professional and personable. Great property. Very satisfied.
Thank you from Richard James, Mill Hill, NW7
5/5
TrustpilotGreat effort by the whole Richard James…
Great effort by the whole Richard James Team on the sale of our home and securing us a new home. Special praise for Natalie and Anthony who dealt with everything with professionalism and sincerity. I would have no hesitation in recommending them.
5/5
TrustpilotRichard James Estate Agents - Anthony Cooper
Anthony Cooper (agent) was incredibly helpful throughout the entire process. Very personable!
5/5
TrustpilotImpressive from start to finish
From initially instructing Anthony through to the letting of the flat itself, he was extremely professional and I was particularly impressed with his communication and willingness to assist with whatever issues or help we had and needed.
5/5
GoogleFantastic from start to finish. Without them we’d never have got our dream home!
Thank you from all at Richard James, Mill Hill, NW7
5/5
TrustpilotUnderstood what we needed and found it
Natalie understood what we needed after our first viewing. She paired us with an amazing opportunity and helped tirelessly until the deal was completed. Thank you!
5/5
GoogleHighly experienced team of staff, eager to help and assist when making purchases. …
Thank you for your wonderful 5-star review! 🌟 We're delighted to hear that you found our team highly experienced and eager to assist with your purchases. Your kind words are a fantastic compliment to our staff and a great encouragement for us to continue delivering excellent service. …
5/5
GoogleExcellent service, pushing the boundaries to keep the client happy.
Many thanks from the team at Richard James, Mill Hill, NW7
5/5
GoogleIm really happy with the service they have provided Me
Thank you from all at Richard James, Mill Hill, NW7
5/5
GoogleGreat Guys. Fantastic attention to details and documentation Highly recommended.
Thank you from all at Richard James, Mill Hill, NW7
5/5
TrustpilotBest in NW7
Can highly recommend. Small but effective local estate agency who really go that extra mile. After a bad experience with another agent, Natalie and James were fantastic. In a difficult market, they were tenacious in pursuing a timely sale for us. Professional and genuine people.
5/5
TrustpilotThank You!
Natalie and the rest of the Richard James team were excellent to work with - we were first time buyers and she made the whole process seamless, was always available to us and all of our questions throughout the purchasing journey.
5/5
TrustpilotThe best in the business in Mill Hill
The best in the business in Mill Hill. Seemless transaction on our sale (and they were amazing at keeping the pressure on throughout the chain). If you’re selling in Mill Hill then they are undoubtedly the best.
5/5
TrustpilotRichard and Natalie both fantastic and…
Richard and Natalie both fantastic and got our house sold with no stress in a very difficult market! We would definitely use Richard James again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James, Mill Hill won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
