Trusted Agent profile · Mill Hill
Verified
★★★★★
655 reviews across 3 platforms
21 The Broadway, Mill Hill, NW7 3DA
Richard James's office in Mill Hill, at 21 The Broadway, is rated 4.9 out of 5 across 655 reviews on three platforms, including 326 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mill Hill office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly professional
Highly professional, fantastic communication throughout the sale and purchase. They found us a new home in a few days and found a buyer for our house also within a few days. I would recommend them to any potential buyer or seller.
5/5
GoogleFantastic experience with Richard James, and Natalie in particular who is the best! Extremely helpful, insightful and supportive throughout. Highly recommend!
Thank you from all at Richard James, Mill Hill, NW7
5/5
GoogleRichard is extremely professional, straightforward, knowledgeable, friendly and most of all really on the case with everything. I highly recommend!
Thank you Rael
5/5
GoogleRichard was really helpful when we were buying our house and took a lot of time to make sure all our questions were answered. Great service.
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5/5
FacebookWe used Richard James to let out a new build flat in Borehamwood. Anthony provided us with a premium service and found us a tennant. He kept informing us of all viewings, and after finding a suitable tennant, completed all the necessary paperwork and arranged the check in. Anthony provided a superb service.
5/5
TrustpilotRichard was always happy to answer our…
Richard was always happy to answer our questions and always available to chat to us. He’s really knowledgeable and happy to offer advice. I’d definitely recommend!
5/5
GoogleGreat service as always, pleasure to deal with.
Thank you for taking time to provide a 5* review on your experience with us. Regards
5/5
GoogleGreat professional service from start to finish. Always available to answer questions and very accommodating to short notice viewings. Would highly recommend using their services.
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5/5
TrustpilotRecently and extremely quickly found a…
Recently and extremely quickly found a lovely flat to rent thru’ Richard James Estate Agents. I dealt throughout with Anthony Cooper. Very professional, helpful and considerate of my needs. From viewing the flat, everything was completed within one week. Quite amazing! Well done Anthony and Richard James.
5/5
GoogleBrilliant and professional! Handled everything brilliantly and made our moving experience as stress free as possible. Would definitely recommend!
Thank you Liz
5/5
TrustpilotA truly outstanding personalised…
A truly outstanding personalised service, Richard was calm and reasurring in times of stress and found us the perfect house and buyers for our house. He responded quickly and helpfully to messages and requests. I cannot recommend him and Richard James Estates enough. Thank you!
5/5
TrustpilotExceptional levels of customer service…
Exceptional levels of customer service and unprecedented levels of communication. Anthony ran point on the process and was there to answer calls day, night and even weekend. Thank you again.
5/5
FacebookAn excellent Estate Agents with very prompt responses and helpful answers to my questions regarding the studio that I will be renting. Thank you in particular to Anthony who was available to contact even after hours during weekdays/weekends, i really appreciate it! I have no hesitation in recommending Richard James Estate Agents to anyone.
5/5
FacebookI have bought and sold property with Richard over the years and can’t recommend him enough. Laurent
Thank you
5/5
TrustpilotExcellent service and excellent team.
Excellent service and excellent team. The communication is excellent , all requests and questions are dealt with very efficiently. I would highly recommend to deal with Richard James generally and with Natalie Leon specifically as she works in a friendly and professionally way.
5/5
GoogleFantastic service. Friendly and quick to reply to all our queries. Thank you for all your help
Many thanks from the team at Richard James, Mill Hill, NW7
5/5
TrustpilotI instructed Richard at Richard James…
I instructed Richard at Richard James to sell my house - I found Richard very easy to deal with - if I was told that the buyer/solicitor/surveyor was going to be rung, they were and I was given feedback - I didn’t have to chase at all ! Fantastic, thank you
5/5
TrustpilotA highly professional and caring…
A highly professional and caring Company. Due to the pandemic I needed extra support whilst selling my property and nothing was too much trouble. I was kept informed every step of the way. A huge thank you to you All for your professionalism and your care.
5/5
GoogleAs a property lawyer, I certainly know when estate agents do their best. Natalie at RJ was first class!
Thank you from all at Richard James, Mill Hill, NW7
5/5
TrustpilotOutstanding service
Outstanding service; professional, knowledgeable, flexible, very responsive. Would definitely recommend them.
Thank you
5/5
FacebookRichard James handled the sale of my late father’s property and their professionalism and communication with myself was impeccable. They are a first rate company and would highly recommend them whether selling, buying or renting. I will certainly engage your services again. Thank you Richard and all the team for all your support.
5/5
TrustpilotBest agent in NW7!
Always a pleasure to deal with Anthony, he is an honest and wonderful person and a man of his word (a rare finding these days). Whether you are a landlord looking for tenants or a future tenant/home owner, rest assure you are in good hands. Highly recommend
5/5
GoogleExcellent service and helped us smoothly buy our house. Communicated with us well every step of the way. Highly recommend.
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5/5
Googleas always, could not do it without them. Professional and helpful throughout.
Thank you from Richard James, Mill Hill, NW7
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James, Mill Hill won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
