Houseman Properties reviews from tenants

★★★★★ 5/5

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Outstanding property service, Gold standard service.

Houseman property are one of a kind property agents, they are very casual but very professional. We just got looked after from day one when we came to view the apartment. You do not need to run back and forth from agents office, everything is done online at your convenience. Their communication is great and they take swift actions if their is any request from us. I have dealt with other agents in the past but they really change the whole meaning of property management. Ralph and Emma thank you for making our experience gold star.

SA · 1 May 2017

★★★★★ 5/5

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Professional and friendly letting agent

We have recently rented a flat via Houseman and in all our dealings with Raphael and Emma found them both to be extremely helpful, friendly and professional at all times. Raphael even met us at the property on a Sunday morning when we emailed that very morning to ask on the off chance if he could let us in to show my daughter as we were in the area. Would not hesitate to recommend them to anyone looking for letting services. Kind regards, James and Silvia

James · 27 September 2016

★★★★★ 5/5

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Excellent customer service!

From the first contact made, Mr Phillips was the most helpful and informative agent I have ever met. He suggested a different property that would be more suitable for my family's needs and ensured that all the administration and check in and check out at the end was all running smoothly. I wouldn't hesitate in recommending Houseman Properties to anyone requiring those services. All their staff go above and beyond the call of dury, I got a lot of the referencing replies well into the evening.

Shelley · 29 October 2015

★★★★★ 5/5

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Fantastic Agent

Raphael has been very helpful through the entire process of finding a property to rent, related paperwork, follow-ups, moving in. He is a thorough professional, and has provided us timely updates about the renting. Raphael has gone out of his way to help us sort out a problem with the alarm system in the rental property in the middle of the night. He is quick to respond to issues, and promptly gets in touch with the relevant contractors/agencies to fix any reported problems. I strongly recommend Raphael..

Unmesh · 11 August 2015

★★★★★ 5/5

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A Highly Recommended agent

Raphael and Emma are a God send as it is always a nightmare finding the right property to rent and the whole process that goes with it. They have given us a very professional, approachable, reassuring, straightforward and helpful experience. All what you need and more when moving home. We cannot be more happier settling in our new lovely home. Houseman Properties are by far the best agent and they are highly recommended. Thank you so much Raphael and Emma.

Beverly · 29 May 2015

★★★★★ 5/5

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Raphael made our move quick, easy & painless. He was extremely helpful and a pleasure to work with!

Thank you Raphael!! I can honestly say you were the easiest agent to deal with when looking for a place to live. And having moved 4 times now since I've come to London, that is saying a lot! You got us all the necessary paperwork first thing the next morning, expedited any questions or concerns we had, and were extremely flexible with timing on when to meet us and show the home not one but three times. Thanks again!!

Francesca · 23 March 2016

★★★★★ 5/5

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Very pleased to deal with Raphael.

Raphael is our agent. Helped us get a flat and get through all the process which usually is a hassle. Thx to him it was quite easy. Always replies quickly to any emails which again is a rare, positive expierence. It is my first time I feel like a valuable customer to the letting agent rather then walking- talking money :) wish all the agents are like that. Recommend

Alex · 21 June 2016

★★★★★ 5/5

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Great Professional Service!

Highly impressed with the service provided by Raphael and Emma and their immense support in helping us find the right property in Borehamwood on the very first viewing. All the paperwork and formalities were done quickly and professionally. All our questions were answered promptly and any issue reported was promptly taken care of. We highly recommend Houseman Properties if you are really looking for a stress-free tenancy!!

Parul · 27 July 2017

★★★★★ 5/5

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responsive, professional, flexible, trustworthy

Raphael let my flatmates and me our most recent property. He was very flexible and prompt in setting up viewings, accommodating our different schedules. He helped us negotiate our desired move in date, and was most professional, responsive with all paperwork. His level of professionalism and services far surpassed those agents I've dealt with in the past, and I can confidently recommend his services to other tenants.

Hannya · 29 March 2016

★★★★★ 5/5

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Super efficient, helpful and friendly. I highly recommend Houseman Properties :-)

Raphael and Emma were a delight to do business with. Super efficient, helpful, friendly and professional, they made the whole experience of finding and securing a (lovely) property very easy. We are delighted with our new rental property and have no hesitation in highly recommending Houseman Properties. Many thanks Raphael and Emma :-)

Dk · 12 July 2016

★★★★★ 5/5

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Friendly and Attentive

Renting from Raphael was a breeze. He was very friendly and attentive and made sure we had everything we needed every step of the way. Now that we have moved in we are extremely happy with the upkeep and cleanliness of the property. We would highly recommend renting from Houseman Properties.

Erin · 29 December 2016

★★★★★ 4/5

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Very helpful but still confined to a great deal of red tape.

Raphael was very helpful and patient in helping secure a flat from overseas (Canada). The British system is much much more bureaucratic than ours (I even had to create a registered account to write this review:very frustrating!) but he helped a great deal.

Lowell · 28 August 2016

★★★★★ 5/5

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Excellent agent

I have came across many estate agents, however, Rahpael and Emma totally different from what we have encountered in the past. Professionals that are providing excellent service in a timely manner. Happy with the choice. Thank you both. Constantin & Cristina

Costa · 26 March 2017

★★★★★ 5/5

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Raphael is an excellent agent!

I had a very positive experience working with Raphael! He was incredibly helpful, responsive, and always happy to help clarify and facilitate what can be a very confusing and complicated process. I would happily recommend his services to anyone!

Maggie · 30 March 2016

★★★★★ 5/5

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Helpful, friendly,efficient

From the moment we contacted Houseman we felt we were in safe hands. We hadn't rented before so were full of questions. All were answered promptly and patiently, giving us confidence to proceed. A pleasure to deal with.

Margaret · 3 November 2016

★★★★★ 5/5

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Renting a two bedroom flat from Houseman properties

Houseman properties have been wonderful. As far as estate agents go they are by far the most helpful and professional I have come across. I am very pleased to be renting my two bedroom flat from them and know that I can always depend on them If I ever need anything or have any problems. They are very efficient and fast acting! I really appreciate all they have done for me and am very happy as a tenant in my property.

Maya · 11 September 2016

★★★★★ 5/5

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Mr Viv Gilliland

Raphael is very thorough and attends to issues timeously..

Vivian · 28 February 2016

★★★★★ 5/5

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Excellent service at all times

Having had the unenviable task of leaving my family home I found Rahpael to be a god send through out the process of renting, sonething I hadn't done since my university days some 20 years ago! He ensured that this transition was relatively painless and I was really looked after throughout, something that was really appreciated.

Robert · 18 April 2016

★★★★★ 5/5

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Professional and approachable agent

Thank you so much Mr & Mrs.Phillips for the smooth transition and hope, coming from a disastrous experience to an amazing lovely new home for our family. We appreciate the great customer service we received with professionalism and care. Houseman properties is by far the Best Agent I have come across!!!

Beverly · 8 July 2015

★★★★★ 5/5

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Swift, helpful service.

Houseman Properties ensured moving in to my first rental unit was a very simple and hassle-free experience. I was supplied with comprehensive information regarding my new home. It is rare to experience responsive and willing customer experience in the modern era but Houseman Properties delivered this in abundance.

Steven · 2 February 2016

★★★★★ 5/5

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Excellent, professional, personal attention.

I would most definitely use Houseman again and recommend them. Another great thing is that they are accessible 7 days a week and very prompt.in replying.

Iffat · 26 October 2015

★★★★★ 5/5

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Always goes the extra mile.

Always goes the extra mile. Answers and responds to any concerns immediately. And always smiling!

Ilan · 23 July 2015

★★★★★ 5/5

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Concise and friendly estate agents, would use again!

Rating only, no written review.

Alexander · 4 September 2015

★★★★★ 5/5

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Very pleasant renting experience

Rating only, no written review.

Arseniy · 20 August 2015