Your Move, Midsomer Norton reviews

★★★★★ 5/5

Google

Your Move Bailey & Bryant is a very professional agency. They care about their clients. They communicate very well. Thank you very much. Dawn Frakham is a very nice, responsible and professional person, she care about clients and respond to emails quickly. I wholeheartedly recommend this agency because you can feel safe.

Katarzyna · 14 December 2025

★★★★★ 5/5

Google

We have recently let a property through Your Move. Wow what can I say Dawn has been amazing nothing was too much trouble for her she helped us every step of the way from viewing the property to securing us a rental. The turn around time was very speedy we viewed on a Wednesday and secured the rental on the Friday. I would highly recommend your move to anyone looking to rent or buy.

Craig · 14 April 2025

★★★★★ 5/5

Google

Great service from all of the team at Your Move, we used them for both buying and selling. Very good communication and always got back to me quickly with responses to my queries. Thanks to Tracey and Mark, and to Lisa who was always at the end of the phone or email getting the answers I needed, I would highly recommend Your Move if you are looking for a professional and friendly service.

Emma · 14 April 2025

★★★★★ 5/5

Google

We had a lovely experience finding a perfect rental property through your move. Dawn was amazing she made every step of the process smooth and efficient, we can't thank her enough for everything she did to get us set up in a beautiful family home !

Caitlin · 14 January 2026

★★★★★ 5/5

Google

Dawn has been fantastic in ensuring we found our perfect rental property she has been communicative from the beginning, guiding us step by step through the process of a rental property. Dawn has always kept me updated and helped with any questions. Dawn is very professional, competent and most of all friendly. I would highly recommend Your Move in Midsomer Norton.

Michelle · 13 August 2025

★★★★★ 5/5

Google

Throughout the whole experience, which has been long-winded due to various unavoidable circumstances, the staff at Bailey & Bryant have been wonderful. At times, when I have been overly concerned, they have been patient and supportive. I know I shouldn't single anyone out of the team but Lisa and Mark have been especially good. I would recommend Bailey & Bryant to anyone seeking to sell or buy a local property.

Anthony · 14 April 2025

★★★★★ 5/5

Google

We have had a fantastic experience from beginning to end with Your Move while looking to rent a property. Dawn has been absolutely incredible. I really struggle with the stress of moving home but Dawn managed to take all the stress away and made every step so easy. Swift replys and responses and so professional. Made for a very easy move, thank you

Vikki · 14 June 2025

★★★★★ 5/5

Google

From the moment Bailey and Bryant walked through the door to value our property with a view to marketing it, we knew we were in great hands. I can sum up their service as professional, friendly, respectful, informative, knowledgeable, trustworthy and above all friendly. They worked tirelessly to get people through the door and we found block booking viewings meant we were not constantly having to vacate our property. We genuinely feel that when we got an offer on our property they were as pleased for us as we were. Not because they had sold a property but because they had helped us in our journey moving forward to securing our future home. I cannot recommend them enough.

Suzanne · 14 March 2026

★★★★★ 5/5

Google

Trying to find a new place to live with very little notice is incredibly stressful.Many thanks to Dawn for her professional approach, helpful assistance, and her friendly attitude. In a short period of time, she gave the opportunity for myself and my son to start a new beginning.

Keith · 14 October 2025

★★★★★ 5/5

Google

Absolutely brilliant service Dawn and the team goes out of their way for customer satisfaction. They are helpful attentive, and will even keep a look out for properties to suit the persons needs. Excellent service. Highly recommended.

Dave · 14 January 2026

★★★★★ 5/5

Google

Great experience using Your Move Bailey & Bryant to sell my house. The attention to detail and care put forward during the valuation really stood out, and following instruction to proceed they acted promptly and professionally to get my home on the market. Really impressed with how my property appeared on the listing and the marketing overall. A sale was agreed (offer accepted, sale still in progress) within days of my house going on the market, with the first viewer putting an offer in! Would highly recommend if looking to use an estate agent in the Midsomer Norton area.

Thomas · 14 February 2026

★★★★★ 5/5

Google

Your Move Estate Agents are amazing!! Dawn was fab, when I couldn't get the first flat I viewed, she helped me find another one almost immediately which I did get! The communication was great, and so far have had no issues since moving in! Thank you so much Dawn and the rest of the staff at Your Move Midsomer Norton!!

Aislinn · 14 April 2025

★★★★★ 5/5

Google

I used Your Move for my last tenancy in Paulton, not only was I able to find a good flat with a good landlord, but it meant I got to meet and communicate with Dawn Frankham. Dawn is an INCREDIBLE beacon of knowledge, with a knack for helping you and answering any and all questions (even the seemingly obvious/silly ones!) It was an absolute delight to have her be my point of contact for everything and I am gutted I don't get to email her anymore as she works incredibly hard to help her clients and tenants find exactly what they need and to ensure everything is fair, right, and does this with the biggest loveliest smile. Dawn, you're incredible you're a 6 star lettings agent with a heart of gold, thank you ever so much!

Beckie · 20 June 2024

★★★★★ 5/5

Google

We let a property through Your Move Bailey & Bryant Midsomer Norton, Our first Contact was Dawn Frankham who took through the whole process smoothly and efficiently and was always on hand whenever we needed over our three year tenancy big thanks to Dawn and the team for the great service

Kevin · 14 July 2025

★★★★★ 5/5

Google

Fantastic service from the team especially Dawn. She made the whole experience of renting privately for the first time less daunting at a time when I was feeling very overwhelmed. Dawn happily lead me through the process answering the many questions that I had. I appreciate the help that you gave me and I love my new flat.

Amanda · 14 April 2025

★★★★★ 5/5

Google

I am known to be a bit of a "Karen" and I expect good service. I have to say that Dawn and the team in Midsomer Norton surpassed my expectations with their service levels! High recommended! I popped into the offices uninvited and they could not have been more accommodating!

Grey · 14 July 2025

★★★★★ 5/5

Google

Brilliant experience selling with Mark,Tracey and the team. The great communication really makes the difference when doing something you don't do every day. Highly Recommend!

Matthew · 14 February 2026

★★★★★ 1/5

Facebook

Initially, Dawn was very nice to deal with. However, when she went on holiday, Tracey took over. We put in for a flat and passed all the references and credit checks. Our guarantor passed the references and credit checks. Our guarantor is in a wheelchair and not the quickest at doing things, but he got all the documents that they asked for. He also doesn't do internet banking and was assured by Let Alliance that it won't be an issue. After providing a number of documents. Our guarantor even increased the amount from £29,000 to £35,000. We received an email from Tracey, who told us that they are refusing our application. She blamed Let Alliance, but they don't make the decision. It's purely down to the landlord or letting agent. She didn't even have the decency to ring us. They all knew the circumstances of us being homeless and staying in a hotel. Tracey did not care and she lied. Tracey even laughed at us over the phone when we rang her. When we asked why she didn't ring us she replied "well because you'd of shouted at me that's why". How unprofessional is that. No understanding or care in the stressful situation that we are in. Oh and also the property was re advertised on rightmove before we even got the holding fee back and that took a week to get back. We had an email this morning from Tracey after we complained and let's just say it's a fob off response. We are going to contact The Property Ombudsman and ARLA. We honestly don't understand how they are still in business. Don't trust these people. They will waste your time, build your hopes up and let you down at the last minute. Avoid.

James · 8 July 2025

★★★★★ 5/5

Google

Dawn was very good even though let Alliance had us jumping through all the biggest hoops. Dawn was really calm all the way through. Thank you Dawn for keeping my spirits up. 5 out of 5 very nice.

Trisha · 14 October 2025

★★★★★ 5/5

Google

Dawn has been absolutely brilliant with helping me move house, always reply’s very quickly and has just done a fantastic job, many thanks Dawn!!

Jack · 14 February 2026

★★★★★ 5/5

Google

I had a really great experience moving in to my new home. Dawn was very welcoming and knowledgeable. Everything was processed quickly and efficiently making for a stress free move.

Laura · 14 December 2025

★★★★★ 5/5

Google

We saw a house online, booked and had a viewing then an offer accepted all within 24 hrs. What a team 👏. Nothing seemed too much trouble. Lisa was looking after us but we could always get hold of someone or other to answer questions when she wasnt about.. Thoroughly recommend. …

Simon · 14 April 2025

★★★★★ 5/5

Google

Tracey, Mark and Lisa were a joy to buy our first home with. They never ever felt pushy, always relaxed, available and informative to the best of their ability. They played a large part in significantly reducing potential stress in buying a property. Thank you so much team! James and Elpha

James · 1 April 2025

★★★★★ 5/5

Google

Excellent experience dealing with Your Move, Dawn Frankham was very helpful and very responsive every time we communicated for the duration of my let. I have dealt with other agents who have not been so helpful in the past, so I would definitely recommend Your Move to others

Steven · 14 April 2025