Every review we hold for the Midsomer Norton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCan’t thank the team at Sam Chivers enough for the fantastic service provided. Very professional, well organised and available with expert advice throughout. They guided me at every stage, leaving me feeling I was in a very safe pair of hands. Particular thanks to Zac, who went above and beyond on several occasions and whose ability to remain calm under pressure was truly impressive (and very much appreciated!). Thank you all
Sarah · 14 March 2026
Agent replied · 14 April 2026
Thank you Sarah you have been exceptionally patient, we appreciate your kind words.
★★★★★ 5/5
GoogleBuying a house can be stressful, but our recent purchase was particularly challenging due to delays and complications elsewhere in the chain. Through it all, the Sam Chivers team were absolutely fantastic, professional, supportive, and always on hand to help.
A huge thank you to Zac (and Becky), who went above and beyond at every stage. His persistence, clear communication, and sheer determination kept the whole process moving when it easily could have fallen apart. Honestly, without Zac’s hard work and dedication, this sale might never have happened.
If you’re looking for an estate agent who genuinely cares and will fight to get things done, I can’t recommend Sam Chivers highly enough. They turned a stressful experience into a successful outcome, and we’re so grateful!
Louise · 25 December 2025
Agent replied · 15 January 2026
Thank you for your review Louise. We are all so pleased you finally got there and wish you all the very best in your new home!!
★★★★★ 5/5
GoogleThe whole Sam Chivers team have supplied us with an outstanding service from the time we put the house on the market until completion. We are inexperienced oldies that hadn't moved house for 40 years so we needed and received lots of support. Particular thanks to Zac who did a brilliant job progressing the sale.
Maggie · 16 November 2025
Agent replied · 15 January 2026
Thank you very much for your kind and positive words. We all really appreciate this!
★★★★★ 5/5
GoogleOverall experience 10/10, couldn't fault them as our estate agents! From start to finish, the communication was faultless, never needed to chase and responses were always efficient. A huge thanks to Zac Gumbleton and Sydney Denning for their help and guidance throughout. They chased when needed/asked and always updated us on the progress of our case, I especially liked the checklist of progress! Everyone we came into contact with at Sam Chivers was friendly, approachable, knowledgeable and professional. Any leave taken was communicated and someone was always allocated to lend a hand in their absence. Thank you to everyone for making a very stressful time, the least stressful it could've been for us as first time buyers.
Sophie · 17 November 2024
Agent replied · 8 December 2024
Thank you Sophie, we hope you enjoy your new home 🙌 …
★★★★★ 5/5
GoogleVery professional company, I would highly recommend them if you are looking to either buy or sell a property. Kept us informed every step of the way. Everyone we spoke with were very polite. Romany was on the ball keeping everything moving and keeping us informed with regular updates by either email of calls. Thanks you to all who helped us get our forever home.
Fred · 31 March 2026
★★★★★ 5/5
GoogleThe best estate agents ever! From putting our house on the market to moving day they were excellent. Zac kept us informed every step of the way, was very friendly , professional and efficient. He made the whole process much easier to deal …
Thalia · 14 December 2025
Agent replied · 15 January 2026
Thanks Thalia! Your review means alot. :)
★★★★★ 5/5
GoogleThe number of 5-star reviews say it all.
Our experience with Sam Chivers Estate Agents was fantastic from start to finish. Everyone we dealt with was truly great.
We first met with Matt, who was very approachable and performed the valuation and photographed the property. Negotiations were handled efficiently by Sarah. We then viewed many properties, and experienced a variety of estate agents, but Romany stood above them all as very friendly and professional. Also, when searching for a property Tracey provided genuine, honest advice. At no point did we feel pressured at all (unlike some of the other viewings we went on with other estate agents).
Becky & Zac in sales progression deserve an extra special mention, as they were brilliant! They went above and beyond to keep everything moving. They provided instant updates to everyone in the chain. Without them, exchange and completion would definitely have taken a lot longer. Their handovers to cover each other's annual leave was flawless, and we felt in great hands throughout! Our solicitor even acknowledged their exceptional work ethic and contributions.
The commission was also very competitive! With all of the points mentioned above, I can't imagine why someone looking to buy or sell a property would go with anyone else.
Ben · 10 October 2024
Agent replied · 24 October 2024
Thank you so much for your kind words, we are so pleased for you Ben. We wish you all the very best in your new home. :)
★★★★★ 5/5
GoogleGreat service from the team at Sam Chivers, particularly Romany Hemmings. Sale went very smoothly. Also, recommended a great conveyancer who was at the top of their game.
Great job all round guys!
Chris · 14 February 2026
Agent replied · 14 April 2026
Thank you very much for your kind words we really appreciate you!
★★★★★ 5/5
GoogleI have recently let a property through Sam Chivers after I found out my current landlord was selling. I dealt with Sophie in the lettings department and she is incredible 🌟, she was able to help advise what I needed to do before looking and once I did find something she made the whole process so easy and stress free. Communication was absolutely fantastic from start to finish and she is one of the nicest people you will ever meet. Thankyou so much Sophie. My daughter and I are looking forward to moving into our new property soon ☺️
Chloe · 4 August 2024
Agent replied · 25 August 2024
Thank you Chloe 🙌 …
★★★★★ 5/5
GoogleMyself and my partner are over the moon with our first time letting property. Chris was amazing showing myself around and has been at the end of the phone for all questions we've had. Sophie has been amazing she has helped with all questions and paperwork we have had to do and also always at the phone whenever we have needed her! Overall we are very pleased with the support from both Chris and Sophie would highly recommend! Thank you
Eleanor · 26 July 2024
Agent replied · 25 August 2024
Thank you so much Eleanor, Sophie and I are delighted 🤩 …
★★★★★ 5/5
GoogleWe had a great experience with Sam Chivers. We were first time buyers so did not know the process and they were great at guiding us every step of the way. Particular mention to Cherish who showed us the house and was great with all our many questions, she was honest and helpful. And also Romany who was always quick to respond to our emails and helped us speed up the buying process. Would definitely use them again!
Martha · 14 February 2026
Agent replied · 14 April 2026
Thank you so much Martha, we really appreciate you 🙏 …
★★★★★ 5/5
GoogleCouldn't speak more highly of Sam Chivers' whole team, I sold my property through these guys and they helped and supported every step of the way. Special shout out to Zac who was easy to communicate with, quick at responding and just incredible when the pressure was on with deadlines to hit.
Although I didn't end up purchasing through Sam Chivers, I did viewings with the sales team and every single one was personable and helped me envisage not just buying a house, but a home.
I'll recommend the whole gang to anyone who's looking to buy in Midsomer Norton and all surrounding areas. They're legit.
Megan · 26 June 2024
Agent replied · 25 August 2024
Thank you Megan we really appreciate your kind words 👍 …
★★★★★ 5/5
GoogleWe've had such a great experience letting with Sam Chivers. The team has been amazing(special thanks to Sophie and Chris!) - always friendly, quick to respond, and really supportive whenever I needed help. It’s been such a smooth and …
Gabriel · 14 October 2025
Agent replied · 14 April 2026
Thank you Gabriel i will pass your kind words onto our Lettings Team :)
★★★★★ 5/5
GoogleAbsolutely fantastic estate agents,
they have gone above and beyond to help my Nan sell her house. We haven't sold it yet but I have no doubt with there help it will sell soon. Tracy is just amazing she answers all our questions and is always there for support when needed. every member of staff that has taken us to viewings, answered the phone and valued the house were lovely. they go above and beyond for there clients, I know who I will be using when I move out. They are so down to earth and treat you like family more so than clients !!! certainly give them 5 ⭐️s.
Amy · 31 March 2024
Agent replied · 28 April 2024
Thank you so much Amy ! :)
★★★★★ 5/5
GoogleThankyou so much.We are now settling into our new home thanks to Zac and the team at Sam Chivers. Zac has nursed us through our house sale and into the home of our dreams..Zac has put up with me phoning him nearly every day for the last nearly 6months and has always put my worries to rest with his knowledge and caring!!! Definitely would recommend the Company especially Zac but all in all an excellent company. Thankyou so much from Sara and Darren Shearn
Sarah · 29 October 2023
Agent replied · 27 November 2023
Thank you Sarah we are all so pleased everything went well in the end. Zac worked so hard on this case and we will pass your kinds words onto him. All the very best for the future, from all the team.
★★★★★ 5/5
GoogleI have used Sam Chivers Estate Agents a few times now great service from all the team. Chris has been fantastic throughout nothing is too much trouble. Great communication from start to finish. Chris is very professional and has great knowledge. So a big thank you too you all and expecially Chris. Would definitely recommend Sam Chivers and his team. Thanks Chris for all your help.
Jayne · 26 July 2024
Agent replied · 25 August 2024
Thank you very much Jayne. We are so grateful for loyal clients like yourself. It is always a pleasure to work with you.
★★★★★ 5/5
GoogleWell what can I say apart from absolutely 100% customer satisfaction! Zac has been amazing from start to finish, always keeping us updated and going above and beyond. Selling a property can be tricky and stressful but with the level of customer care we didn’t have to worry about anything. Zac was always at the end of the phone/ email to help in every aspect. The checklist sheets were really helpful as well. Highly recommended
Tasha · 29 January 2024
Agent replied · 28 April 2024
Thank you for your lovely review Tasha. Wishing you all the best for the future. :)
★★★★★ 5/5
GoogleWe were part of a chain which nearly went wrong. Sam Chivers were very supportive and understanding and communicated through out the process. Becky Parfitt was outstanding with her constant chasing of solicitors and buyers etc. Fantastic service, brilliant communication AND... They were NOT OUR estate agents!! Highly recommend and thank you for getting us in our new home, Paul & Rhianna
Paul · 24 September 2024
Agent replied · 24 October 2024
Thank you very much for your kind words Paul. We really appreciate this.
★★★★★ 5/5
GoogleAbsolutely amazing team at Sam Chivers, everyone is so friendly, helpful and organised!! This is my first time moving out & they have answered every query I’ve had no matter how stupid! Sophie you’re an absolute star, thank you for making this so much easier! Also thank you to Chris for showing us the property and also helping us too! 🫶🏽
Liv · 3 October 2024
Agent replied · 24 October 2024
You are very welcome Liv 🤩 …
★★★★★ 5/5
GoogleWe were extremely satisfied with the service provided by Sam Chivers in the purchase of what will soon be our new home in Midsomer Norton. It was a long process caused by two sets of buyers pulling out of the sale of our property. However, Becky has been brilliant throughout, keeping us informed at every stage in the process, even making enquiries at the bottom end of the chain and keeping the pressure on our estate agents and solicitors who were often not forthcoming with information. So a huge thanks to her and to the team!
Robert · 30 July 2023
Agent replied · 29 August 2023
Thank you Robert for a lovely review. We are so pleased everything went well and we wish you all the best for the future.
★★★★★ 5/5
GoogleAmazing estate agents from start to finish. Sam and his team kept us updated the whole way through our sale, moving house is never easy but Zac who was our Sales Progressor was unbelievable. He went above and beyond to take the stress off of us, without his great work attitude our house move definitively would not happened in the time scale we had left. I would definitely recommend this estate agents 100%. Thank you to Sam and all his staff especially Zac.
Hayley · 29 June 2023
Agent replied · 29 August 2023
Thank you Hayley for a great review your comments are much appreciated. Wishing you all the best for the future.
★★★★★ 5/5
GoogleThank you to all @ Sam Chivers Estate Agents for your assistance with selling a property for us. We thought that the whole process was managed in a thoroughly professional manner, from initial enquiry, through to completion. The sales progression service was invaluable,ensuring that the process stayed on track throughout. We would have no hesitation in recommending your service to others.
Kevin · 14 February 2026
Agent replied · 28 April 2024
Thank you Kevin your feedback and rating is gratefully received from us all!
★★★★★ 5/5
GoogleWe viewed a few properties with Sam Chivers throughout our search to purchase our first home. Everyone we dealt with were super friendly and once we’d made a decision and an offer on one we were expertly guided through the entire process. A special thanks to Zac who has kept us regularly updated the whole time and answered all of our questions!
Issy · 27 May 2024
Agent replied · 25 August 2024
Thank you Issy 🙏 …
★★★★★ 5/5
GoogleSam Chivers have been amazing the whole time always keeping us up to date with emails and calls . All the team are really friendly and reassuring. They took super photos of the house and it sold quickly . I feel l have certainly been given a 5 star service. . Thank you Sam & Tracy you have an amazing team 🏆🏆🏆🏆🏆 …
Ann · 16 December 2025
Agent replied · 15 January 2026
You are welcome Ann, thank you so much for your review. :)
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