Ryder and Dutton Middleton reviews

★★★★★ 5/5

Google

We recently viewed and brought a house through Emily of light water estate agent and she’s was great from beginning to the end she met us at the property and was cheerful and extremely helpful we also viewed it a second time and was running late and this was no problem to Emily she waited on her own time for us to view the property again we would highly recommend them and especially Emily she was a credit to the company thank you Emily and co. Kieran

Kieran · 19 July 2025

★★★★★ 5/5

Trustpilot

I sold my dads apartment with Ryder &…

I sold my dads apartment with Ryder & Dutton and the team were very supportive. Catherine was my contact once we had an offer and she was brilliant. She worked between the solicitors buyer and seller and kept me really informed throughout. If I was ever unsure she would always find out what was holding the process up. I would definitely recommend the service she provides.

Joanne · 9 August 2026

★★★★★ 5/5

Trustpilot

Our first choice every time!

We have worked with Ryder & Dutton in Rawtenstall on several occasions, both as a buyer and as a vendor. We couldn't be happier with the service we've had on every occasion. The entire team are so great to work with. Their communication is excellent, super professional and always one step ahead. We were apprehensive about our most recent property sale, as we navigated it from the other side of the world. Ryder & Dutton accommodated this perfectly and made sure we could coordinate everything online. We highly recommend them and extend our thanks to Megan, Jaimie, Shannon, Graham and the rest of the team for all their hard work and professionalism. If we ever move back to the UK, we know who to call.

Alexandra · 30 April 2026

★★★★★ 5/5

Trustpilot

Geraldine was a brilliant move manager…

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all our questions, as first time buyers we had lots! But Geraldine clarified everything and was speedy with her responses. Me and my family and super grateful to her for all her support and thankful to the team at Ryder and Dutton for supporting us in buying our first house.😊 thank you so much!

Khadijah · 29 April 2026

★★★★★ 5/5

Trustpilot

Smooth and straightforward process

Lisa was friendly, helpful and kept me updated throughout the process. She answered my questions promptly and made everything straightforward from having our offer accepted to getting everything set up with the solicitors. Thank you for all your help.

Victoria · 2 July 2026

★★★★★ 5/5

Trustpilot

Front start to finish we had a fabulous…

Front start to finish we had a fabulous experience with Ryder & Dutton. Oliver came to value our property and after sound advice the property was soon on the market. Michaela then took over and her service was second to none. We were constantly updated of viewing feedback and updates on how the marketing was going. Once a sale was agreed, this fantastic service continued. Thank you to the Royton branch for their help.

Sophie · 23 September 2026

★★★★★ 5/5

Trustpilot

Great to deal with buying our new house…

Great to deal with buying our new house and selling our old one in hard and challenging times. Thank you to Naomi, Micheala, and Amber.

Chris · 28 September 2026

★★★★★ 5/5

Trustpilot

I have been very happy so far with the…

I have been very happy so far with the service provided by Ryder and Dutton for the sale of my property. Kirsten was excellent and responded quickly and reassuringly to any problems that arose, ensuring everything was kept running smoothly. Alex and Amy were also very helpful with dealing with any queries and questions, and chasing these up. I would recommend using this agent.

Lauren · 13 August 2026

★★★★★ 1/5

Trustpilot

I am extremely disappointed with Ryder…

I am extremely disappointed with Ryder & Dutton. I raised a serious complaint concerning my property purchase and was given false and misleading information about their complaints and independent redress procedure. I followed the procedure I was given, only to find that the redress route I had been directed towards could not deal with my complaint and I was subsequently told that I needed to pursue the matter through a different independent ombudsman. This caused unnecessary delay, frustration and additional work for me. I believe customers should be provided with accurate and transparent information about the complaints procedure and their rights to independent redress. I am extremely unhappy with how my complaint has been handled and would not recommend Ryder & Dutton.

Mohammed · 12 August 2026

★★★★★ 5/5

Trustpilot

I cannot recommend this estate agent…

I cannot recommend this estate agent highly enough. They kept me updated at every stage of the sale, with regular communication by phone and email. Nicole was especially helpful and always available to answer any questions I had. My property was sold within just a few weeks, and the whole process was handled professionally and smoothly, making it far less stressful than I expected.

Christine · 11 August 2026

★★★★★ 5/5

Trustpilot

Great service

We found the recent end to end service in the sale of our house excellent. A huge shout out to Jenny Boyle. She has been exceptional throughout. We quickly built up a trusted relationship and I so appreciated the regular updates. She was calm, friendly and professional with a tenacity that helped us through the process. Best estate agent I’ve ever come across. Thanks Jenny!

Ruth · 3 August 2026

★★★★★ 5/5

Google

After previously being on the market for several months with another agent, Martin and the team agreed a sale after 9 days. We couldn’t be happier with the service Martin Jakins and the team has provided

Vicki · 13 July 2026

★★★★★ 5/5

Trustpilot

Forever home

I would like to give a big thank you to Geraldine Marsden for all her help & advice .She was assigned specifically so that i only had one contact name & any enquiries were delt with quickly & is a valued member of Ryder & Dutton & would highly recommend this estate agents I would also like to thank Kizzie Costello for her help in the beginning of this journey

Shirley · 28 June 2026

★★★★★ 5/5

Trustpilot

Catherine was so good at back and forth…

Catherine was so good at back and forth timely communication. Very tenacious when emailing solicitors and keeping me in the loop. Great experience thanks to her hard work.

Ms · 3 September 2026

★★★★★ 4/5

Trustpilot

Geraldine kept us up to date throughout…

Geraldine kept us up to date throughout the process of our sale. We have recently used Ryder & Dutton twice to sell properties, where other agents have failed.

CRISTINA · 2 September 2026

★★★★★ 1/5

Trustpilot

The worst agency you could put in…

The worst agency you could put in charge of your house. If you want a hassle free service DO NOT use them. My experience has been consistently disappointing. Communication has been poor from the outset, with repeated mistakes, delays, and a lack of attention to detail. The viewing process was handled unprofessionally, with the agent appearing unfamiliar with the property and unable to answer basic questions. Throughout the tenancy management, there were administrative errors, unexplained charges, and a general lack of transparency. Routine inspections were significantly delayed despite repeated chasing and, when eventually carried out, were incomplete. I also found the agency unwilling to apply the terms of the tenancy agreement consistently, often appearing to overlook clear breaches while placing the burden on the landlord to resolve issues. Rather than acting as an impartial managing agent, they frequently seemed to favour one side instead of managing the tenancy fairly and professionally. Overall, the service has been disorganised and below the standard I would expect from a professional letting agency. Based on my experience, I would not recommend them.

SDE · 7 August 2026

★★★★★ 5/5

Google

I used Ryder & Dutton to purchase my forever home. The colleague Ammaarah Ali was exceptional in handling all my queries regarding my property purchase. She demonstrated professionalism and expertise, putting me at ease throughout the entire process. Her proactive approach in addressing my concerns and following up on necessary actions was impressive. I highly recommend her services based on her outstanding performance and dedication.

John · 20 November 2025

★★★★★ 5/5

Trustpilot

We had a great experience with Ryder…

We had a great experience with Ryder and Dutton, in particular, Sarah who was really supportive and proactive in organising our tenancy, deposit etc. Thank you Sarah!

Hollie · 7 September 2026

★★★★★ 5/5

Trustpilot

Catherine was very informative and…

Catherine was very informative and helpful throughout my buying process. She was always responsive and kept in regular contact with updates, which made everything much smoother and less stressful. I really appreciated her support and clear communication from start to finish.

Tara · 3 June 2026

★★★★★ 5/5

Trustpilot

Extremely friendly and professional…

Extremely friendly and professional from start to finish. My wife and i were due to have a baby end of July so started the whole moving process end of Jan with the hope we'd have sufficient time to move and settle, but a difficult seller was making this impossible. Our Move Manager, Catherine Salisbury co-ordinated between us all to keep the ball rolling and made sure everyone was moving forward and we cant thank her enough for this. We eventually moved on 20th July just in time for our baby to arrive on 31st!

Jack · 4 August 2026

★★★★★ 5/5

Trustpilot

Ryder and Dutton were the estate agents…

Ryder and Dutton were the estate agents for our recent house purchase and were very professional throughout the whole process, I’d like to particularly thank Catherine Salisbury for her help in getting things progressing she did an amazing job.

Matthew · 4 June 2026

★★★★★ 5/5

Trustpilot

Geraldine’s great!

Geraldine has been amazing for us with our move. Constantly updating in times when it felt no one else was communicating our place in the whole moving process and helped up to understand more about the steps both estate agents and solicitors take. I really can’t thank her enough, she is a credit to your company.

Dan · 10 September 2026

★★★★★ 5/5

Trustpilot

A huge Thank you to Emmy!!

A huge Thank you to Emmy!!! She was extremely helpful throughout the process. As a first time buyer I had so many questions and she was always there to help. Also a huge shoutout to the rest of the team too.

Adeera · 14 May 2026

★★★★★ 5/5

Google

I recently purchased a property through ryder and dutton. Elizabeth was my move manager and she kept me in the loop with everything and chased solicitors both sides. Everyone i dealt with in the office, when needing to do visits to the property were friendly and efficient. Thank you for the welcome pack also, much apprciated.

Alexandra · 9 January 2026