Trusted Agent profile
★★★★★
239 reviews across 2 platforms
114 Trimdon Avenue Shopping Parade, Middlesbrough TS5 8SB
Reeds Rains,'s Middlesbrough office at 114 Trimdon Avenue Shopping Parade is rated 4.7 out of 5 across 239 reviews on two platforms, including 222 Google reviews rated 4.7. The 17 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
GoogleHaving just completed my mothers house sale, I feel it is worth mentioning the outstanding service provided by Christine and her staff. At all stages of the process they were helpful, patient, and courteous, and persevered right up to the end to ensure we were informed and put at ease with what can sometimes be a stressful time. well done and many thanks. SM
5/5
GoogleReed Rains provided an excellent service when I rented a flat. They are also quite supportive in property management and maintenance issues. I was in contact with Catherine at Aklam - Middlesbrough branch, who is very kind and understanding. I highly recommend them.
5/5
GoogleApart from loving my apartment, the good customer service I received from Catherine the secretary is Amazing. Thank you for all your patience. I will always refer people to Reeds Rains because they are 100% reliable and they have your interest at heart.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat friendly staff, very good at what they do. You are always taken care of. Paul and Christabel who deal with the maintenance side of things are great. Always got any questions dealt with very quickly. I would highly recommend Reeds Rains over any other estate agents I have dealt with in the past. Thanks for A* service
1/5
GoogleVery Very disappointed with the way they work don't consider people who are on benefits prejudice I think I have been a private tenant for years and never missed my rent or damaged a property
5/5
GoogleWould definitely recommend people to use this company very efficient and friendly staff Merry Christmas 🤶 🎄 to all the staff at Reeds Rains expecially Chris eho kept us up to date with everything . …
1/5
GoogleWell you initially put through to the company in Manchester who respond instantly telling you to contact the Middlesbrough branch You email You phone Over a week later nothing If I was a landlord I'd be fuming at how much I would be potentially losing due to them
5/5
GoogleRecently moved to the area for work and wanted to rent a better property now I'm settled. Lass i spoke to was very helpful showing me different options around Middlesbrough for my budget and explaining fees so I'll definitely be back once I've made a decision on location.
5/5
GoogleExtremely kind and helpful staff, i dealt with TED in particular this time, what a great chap he is. Well-done TED!!!!. Not to forget girls on the phones who are equally friendly and very helpful. VERY HAPPY OVERALL.PositiveProfessionalism
5/5
GoogleAlice was very helpful
5/5
GoogleGreat customer service from start to finish, Reeds Rains was a breath of fresh air after some not very nice experiences we've had with some other agencies... I would recommend them highly
5/5
GoogleThe Ladies I dealt with are great, and given such a short time frame I gave them for moving in 1.5 weeks, they achieved it. Thank you so much! Highly recommend.
5/5
FacebookAs a new landlord I rented my property out extremely fast. Very helpful an excellent service! 5 star.
Thank you Ryan for your kind review
5/5
GoogleThe team at Reeds Rains Estate Agents have been very friendly, helpful and patient with us. We are very happy tenants of a nice new home and are extremely pleased with the professionalism of this company. A definite recommend to everyone looking for a reliable lettings agency!
5/5
GoogleMassive thanks to the valuer Elliot who created fantastic details and social media video for our property resulting in a quick sale. Very professional and efficient, would recommend!
5/5
GoogleHave used Reeds Rains several times over the years but this time they went above and beyond for us. Especially, Christine she was always available and so friendly and helpful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAlice really helped me with a good knowledge of the local areas and also helped me look at some comparables for a few properties I was interested in buying. We ran through everything I would need to be able to rent my property out. Very helpful.
5/5
GoogleI've been using Reeds Rains to find my tenants for a number of years and have always been happy with them. The team are friendly, professional and effective. I would recommend the tenant find service to other landlords and intend to keep using Reeds Rains in the future.
5/5
GoogleThe estate agent went out of her way to ensure that the sale was moved along quickly. She was responsive and helpful and I felt confident that the property was in safe hands. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic and quick service throughout. Jane dealt with property we were enquiring about and went above and beyond to ensure our needs were met. Highly recommend.
5/5
GoogleThey were on time, pleasant and thorough. I wholeheartedly recommend them.
5/5
GoogleChris at Middlesbrough branch was fantastic throughout our sale during lockdown. Great communication and understanding of our frustration at perceived hold, realistically though despite lockdown Reeds Rains got us through our move in timescale you’d expect in normal circumstances.PositiveResponsiveness, Professionalism
5/5
GoogleCome up from London to look at 2 Propertys showed around by lovely tad he was very helpful informing me about the local area
5/5
GoogleFirst time buyer here, had a lovely phone call with a very polite member of staff called Alice, she was very helpful in answering any questions and concerns I had. 10/10 customer service, always nice to leave a phone call with a smile.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains,'s Middlesbrough office has 239 reviews across two platforms: 222 on Google, 17 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Reeds Rains, Middlesbrough is rated 4.7 out of 5 across all 239 reviews, and 4.7 out of 5 on Google from 222 reviews, checked 9 October 2026.
Reeds Rains, Middlesbrough, 114 Trimdon Avenue Shopping Parade, Middlesbrough TS5 8SB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.