5/5
GoogleVery satisfied with my appointment, informative, good service.
Agent replied · 24 October 2024
Thanks for your kind comments and 5* review!
Trusted Agent profile · Mid Sussex
Fox & Sons Burgess Hill reviews in Mid Sussex
★★★★★
500 reviews across 2 platforms
16 Station Road, Burgess Hill, RH15 9DQ, Mid Sussex, RH15 9DQ
Fox & Sons's office in Mid Sussex, at 16 Station Road, is rated 3.4 out of 5 across 500 reviews on two platforms, including 68 Google reviews rated 4.7.
Reviews
Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
Google1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
5/5
GoogleI am really happy with the service James, Ollie and Daniel offered . I sold my home and bought my next home through Fox and Sons, The entire fox and sons crew has been really helpful from inception through to completion. I would highly recommend Fox & Sons
5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
5/5
TrustpilotFantastic service from start to finish
I recently bought my first home through Fox & Sons in Burgess Hill and they were fantastic from start to finish - they helped me at every step of the process, everything from getting my mortgage arranged to setting up my solicitors, and they were always available in the branch whenever I had any questions at all. I'd recommend them to anyone!
1/5
TrustpilotDo not use
Do not use. No consideration or care for GDPR. Run by children.
5/5
GoogleJade did a fantastic job of helping us with our sale and purchase! She was persistently in contact and motivated to help us to complete our move. Would recommend!
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
5/5
GoogleDaniel Everest knowledge of the house buying process and mortgage products that would best suit us was very helpful. Would highly recommend!
1/5
GoogleTHESE PEOPLE CONSTANTLY HARRASS ME VIA PHONE DESPITE ASKING THEM NOT TO CALL ME AND TO REMOVE MY NUMBER. GO AWAY!!!
5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Fox & Sons Burgess Hill
How many reviews does Fox & Sons Burgess Hill have?
Fox & Sons's Mid Sussex office has 500 reviews across two platforms: 68 on Google, 432 on Trustpilot (across the whole business).
What is Fox & Sons Burgess Hill's rating?
Fox & Sons Burgess Hill is rated 3.4 out of 5 across all 500 reviews, and 4.7 out of 5 on Google from 68 reviews.
Where is Fox & Sons's Mid Sussex office?
Fox & Sons Burgess Hill, 16 Station Road, Burgess Hill, RH15 9DQ, Mid Sussex, RH15 9DQ.
