Trusted Agent profile

Fox & Sons Burgess Hill reviews

3.4

★★★★★

495 reviews across 2 platforms

16 Station Road, Burgess Hill, RH15 9DQ, Mid Sussex RH15 9DQ

Fox & Sons's Mid Sussex office at 16 Station Road is rated 3.4 out of 5 across 495 reviews on two platforms, including 68 Google reviews rated 4.7. The 427 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

68

Reviews on Google

This office

Trustpilot logo

427

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.

5/5

Google

We've had the pleasure of working with Daniel for both our first mortgage application and renewal, and both times he's been the biggest help! Daniel makes a somewhat complex process easier to understand and has been very patient when we've had questions (and there's been a lot!). Daniel is very warm, friendly and personable, all whilst being very professional and working quickly to help us meet any deadlines. We can't recommend Daniel enough - thanks so much again!

Jasmin · 7 October 2025

Agent replied · 9 November 2025

Thank you for your kind words! We pride ourselves on providing top-notch service to our clients, and we are so glad we could make your mortgage process easier. Daniel is a true asset to our team and we are thrilled to hear he exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Daniel Everest is brilliant, very polite, helpful, understanding and patient. He went above and beyond to do his best to help us and explained every single question we had. We are going through the process at the moment and is a smooth sailing thanks to him. He is very passionate about his job, professional on what he does and makes sure always putting his clients first, even on his day off he replied to our emails. Cannot recommend him enough!

Maria · 8 September 2025

Agent replied · 8 October 2025

We are thrilled to hear about your positive experience with Daniel! He truly goes above and beyond for his clients and it's wonderful to hear that he was able to make your process smooth and stress-free. Thank you for recommending him, he's a true asset to our team! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Our Mortgage advisor was Daniel Everest, he helped us in the process of buying our home, the quality of service was just excellent, very attentive, caring and professional. We had originally one mortgage advisor in mind but after meeting Daniel everything changed, we felt very comfortable talking to him and he made the process smoother and clearer. If you looking for a mortgage advisor, Daniel is just the best to go to!!! Thank you very much for everything!!!

Fanta · 24 September 2025

Agent replied · 8 October 2025

Thank you for your kind words! We're thrilled to hear that Daniel provided excellent service, making your home buying process smoother and clearer. We're lucky to have him on our team and we're happy to have helped you secure your dream home. Congratulations! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Ryan Soan and the team at Fox & Sons secured a sale on our property within a week of marketing it for us. We had initially listed with another agent and had no offers for 12 weeks. Once we switched the sale to Fox & Sons we received two firm offers within the first week. A great supportive, and collaborative service. Highly recommended.

Ian · 3 November 2025

Agent replied · 9 November 2025

Thank you for choosing Fox & Sons! We are thrilled to have helped you sell your property quickly and at a great price. It was a pleasure working with you and we are always here to offer top-notch service. Thank you for recommending us, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As a first-time buyer, I couldn’t have asked for a better experience with Fox & Sons in Burgess Hill. From the very beginning, the team have been professional, friendly, and incredibly supportive - making what could have been a stressful process feel smooth and straightforward. I’d like to give a special mention to Daniel Everest, who was outstanding throughout. His communication was clear and timely, his guidance invaluable. Daniel’s was instrumental in getting us to an offer accepted stage, and we’re so grateful for everything he did to help us get to this point. Thank you again to everyone at Fox & Sons. I would highly recommend them to anyone looking to buy or sell in the area.

Mr · 22 April 2025

Agent replied · 8 June 2025

Hello Mr. Rooney, Thank you so much for your wonderful 5* review! We're thrilled to hear that your experience as a first-time buyer with Fox & Sons in Burgess Hill was smooth and straightforward. Daniel Everest will be delighted to know his efforts made such a positive impact on your journey. We truly appreciate your recommendation and look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team

5/5

Google

My wife and I sold our house through Fox & Sons at the end of last year, we were in a rush to sell as had found our dream home without even going on the market and Ryan and his team pulled out all the stops and got it done for a price we were happy with as well! Can’t recommend them enough, Kieran and Jamie were also fantastic, as was Dan who helped get us a great deal on our mortgage.

Tom · 10 April 2025

Agent replied · 23 August 2025

Thank you for choosing Fox & Sons to help you sell your home! We are thrilled to have helped you find your dream home and our team is extremely dedicated to ensuring a smooth and successful sale. We appreciate your kind words and will share them with Ryan, Kieran, Jamie, and Dan. Congratulations on your new home and thank you for recommending us! Kind regards, Lucy, Customer Relations.

5/5

Google

Our house went on the market with them in November 2024, they were great, got 2 offers within a week! They had viewings lined up before it went online and they had been supper supportive all the way from marketing our home to completion day! Thanks to Ryan during the valuation stage, Jamie during the viewings/offers and thanks too Jade who was a great support during the conveyancing and helping to chase ours and the buyers solicitors! 100% would recommend to anyone wanting to sell their home!

Lewis · 9 April 2025

Agent replied · 8 August 2025

Hello Lewis, Thank you so much for your fantastic 5* review! We're thrilled to hear about your positive experience with Ryan, Jamie, and Jade, and that they were able to support you throughout the entire process. We truly appreciate your recommendation and are delighted to have been a part of your home-selling journey. Best regards, Lucy, Customer Relations Team

5/5

Google

I worked with Daniel Everest as my mortgage advisor. If I could give him a 6 out of 5, I absolutely would! As a first-time homebuyer, I was nervous and had so many questions about the mortgage process. He guided me with such patience and expertise, answering all my questions and explaining every part of the process. I got the best deal. His support made what felt overwhelming feel manageable. I couldn’t have done it without him and recommend him without reservation! Thank you Daniel!

Ozgu · 2 November 2024

Agent replied · 9 November 2024

Thank you Ozgu for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Daniel has been absolutely essential in our home purchase, helping us track down insurance in a tricky situation (and getting us a lower mortgage rate to boot). He's been an incredible partner. Jade has been enjoyable to work with as well, helping us navigate a purchase that seemed destined to fall apart multiple times. Many thanks to both and the whole team for helping us navigate our first home purchase in the UK.

Nate · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review Nate! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings.

Jemma · 2 September 2026

5/5

Google

Just wanted to share the positive experience we had with Ciaran when viewing some properties. We have viewed over 15 in last few weeks with multiple agents however, Ciaran was polite, well dressed, well Informed about the property and gave us time to ask questions and we never felt rushed. Thank you for the calm and positive experience during a stressful time for us which I can guarantee is not delivered by all agents.

Debbie · 26 July 2024

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review and many thanks for your kind words Debbie. Kind regards, Lucy, Customer Relations.

5/5

Google

I have had such a brilliant experience with Daniel at Fox & Sons, B/Hill that I want to encourage as many people as possible to work with him. Sequence gets a lot of bad reviews and it very nearly put me off but meeting Daniel in person and reading the positive reviews about him persuaded me to give him a try. I haven't regretted it for one minute. As a first time buyer he is exactly the kind of person I wanted to work with - calm, considerate, patient and generous-spirited - not to mention highly informed. I have never felt pressured, his advice has been excellent, he has always been available to answer my queries, and he has been willing to think "outside the box" throughout which has been brilliant. I highly recommend Daniel to anyone looking to take on a mortgage advisor. I am incredibly grateful I came across him.

Rachel · 27 February 2024

Agent replied · 24 October 2024

Thank you Rachel for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations

1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

5/5

Google

I worked with Daniel Everest when I relocated and he was amazing so kind, explained everything thoroughly and constantly updated me through the process and was so knowledgable and worked really hard to get me the best deal. I can’t fault him and would recommend working with him to anyone he’s a superstar

Kathryn · 22 April 2025

Agent replied · 22 May 2025

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number.

Millie · 31 July 2026

1/5

Trustpilot

I would give 0 if I could

⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.

Zizo · 30 July 2026

1/5

Trustpilot

Lies, cover ups & misuse of my data!

My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again.

Elysia · 5 September 2026

1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.

Mark · 9 June 2026

5/5

Google

We could not have asked for more from the whole team from Fox & Sons (Burgess Hill) who were involved with the sale of our property. They were extremely supportive and professional throughout the entire process. Special thanks to Ryan and Jade who were our main point of contact. When the conveyancing hit a more than a few bumps, Jade was always there to help put us back on track, for which we are very grateful. Special thanks to Jamie who accompanied prospective buyers the majority of the time. He was extremely polite, respectful, punctual and very charismatic. Jamie is definitely a credit to Fox & Sons and we wish him every success with his future career. Can’t thank you all enough and will be more than happy to recommend the team at Burgess Hill.

Kevin · 25 April 2025

5/5

Google

I can not recommend Daniel Everest enough! He was reassuring and honest from the beginning, he has worked incredibly hard at every stage of our mortgage application. He went above and beyond, staying in constant contact throughout the whole process and provided invaluable guidance especially because I had know idea what the buying process was like in the uk nothing was too much trouble. Daniel is passionate about his job which is clearly seen in his level of professionalism ensuring we had a good understanding and our needs were met. I would highly recommend Daniel to anyone l couldn’t fault him. Thank you Daniel

Alysha · 25 October 2023

Agent replied · 24 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a very turbulent time selling our house and after several agent changes, Fox & Sons really came through for us. Ryan & Jamie worked really hard to get us our viewings and always kept us updated throughout the whole process. Jade has been wonderful and went above and beyond for us in completing our sale and always keeping us informed at every stage which kept my mind at ease. Thank you to all in the Burgess Hill branch involved in our house sale. We wouldn’t hesitate to recommend and use them again in the future.

Elise · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I had amazing service from everyone at Fox & Sons in aid of helping me with selling my property in Burgess Hill. Everyone was always on top form and helped support me throughout the entire process. Daniel was also incredibly supportive and helpful with all my mortgage needs, he was so efficient and helped me with every query I had and would highly recommended him and Fox & Sons Burgess Hill to anyone looking to sell, buy, or need mortgage advice & application.

Charli · 25 October 2023

Agent replied · 24 October 2024

Thank you Charli for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

Agent replied · 23 October 2024

Dear Sonia, thank you for sharing your information.we are sorry you have had a negative experience. we have sent your review. feedback to the relevant office.as trust pilot covers all 1350 offices. we take feedback very seriously and if you want to discuss this further please contact us on the below complianceresidential@sequencehome.co.ukKind regardsCustomer service team

1/5

Trustpilot

The brighton branch

The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins

Sonia · 10 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox & Sons's Google reviews

Questions about Fox & Sons Burgess Hill

How many reviews does Fox & Sons Burgess Hill have?

Fox & Sons's Mid Sussex office has 495 reviews across two platforms: 68 on Google, 427 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fox & Sons Burgess Hill's rating?

Fox & Sons Burgess Hill is rated 3.4 out of 5 across all 495 reviews, and 4.7 out of 5 on Google from 68 reviews, checked 9 October 2026.

Where is Fox & Sons's Mid Sussex office?

Fox & Sons Burgess Hill, 16 Station Road, Burgess Hill, RH15 9DQ, Mid Sussex RH15 9DQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.