Abbotts Stowmarket reviews in Mid Suffolk

★★★★★ 5/5

Google

Just bought a property through Abbots and dealt with Stan primarily. 10/10 would recommend to anyone wanting to purchase through Abbots. Stan was so kind and patient throughout, was always honest about the process and if i was unsure about something, would always take the time to call and go through this in detail. I also felt that there was fantastic advocacy on my behalf with the seller, and really felt he had all my best interests at the core of the process. As a first time buyer, I never felt unsafe or unsure about anything throughout the entire process. Would 100% use and recommend time again if wanting to purchase/sell a property within the area. Could not have asked for a better agent and estate agent to deal with me. Thank you!!

Emily_ · 10 October 2025

★★★★★ 5/5

Google

A big thank you for Brady and her team for their assistance in selling our property in Stowupland. Everything went as smoothly as can be expected and they helped make the whole process as straightforward as possible.

Keith · 10 September 2026

★★★★★ 5/5

Google

5 star estate agent! Would highly recommend, if you value a great communication and professionalism. Special thanks to Darcy who led our case. Brady is friendly and professional. Dog friendly office too which is a bonus! Thank you guys for all your help!!!

Anna · 10 July 2026

★★★★★ 5/5

Google

We have had a great experience so far in our house buying journey with Magda. She has always been very helpful and informative especially as we are first time buyers and the process is all new to us! Magda has been supportive and accommodating with things like having meeting calls around my partners work times and us also having a new born baby!

Jess · 1 January 2026

★★★★★ 5/5

Google

I have recently bought a property through Abbotts in Stowmarket. Highly recommended! I mostly dealt with Stan who has been first class. An agent who is honest and gives a fair and balanced opinion. If he said he was going to do something, he did it, no chasing required! Having also dealt with other agents previously , I can honestly say they are the best agent in town.

Laura · 10 October 2025

★★★★★ 5/5

Google

I am a first time buyer and Abbots couldn’t have been more helpful. Darcey has been dealing with the sale and has been great the whole way through the process so far. She has been personable, efficient and clear with all communication, as well as being more than happy to answer my multiply first time buyer questions. Can’t fault the service!

Danni · 23 November 2025

★★★★★ 1/5

Google

I had an extremely disappointing experience when I came close to buying a property through Abbotts Stowmarket. They effectively lead me on for well over a month, making me believe that I had placed an acceptable offer on a property, and that the vendor just needed more time to find onwards, only for them to then inform me at the very last second that another party had come in with an offer... how convenient. It’s clear that these agents used me as nothing more than bait, a useful idiot, to force the sale to go to best and final offers and to get their client a bigger offer, having led me down the garden path for weeks. We all know that estate agents deploy these shady tactics, but it’s still extremely disappointing to fall victim to them. I would not recommend buying through Abbotts Stowmarket, but you’ll probably do quite well selling through them TBH, as they seem to deploy these unsavoury tactics against perspective buyers and exploit their trust and goodwill. A real shame.

Samuel · 10 July 2026

★★★★★ 5/5

Google

From our first contact with Stowmarket Abbotts we have been impressed with the excellent communication throughout the sale of our property. At every stage we were kept informed and the negotiation between all parties was first class. We would highly recommend them to anyone looking to buy or sell. Thank you Jessica, Brady, Darcy & Hayden.

Marion · 23 December 2025

★★★★★ 5/5

Google

When a process as stressful as buying house is happening we are so glad we had Darcy to help us through the purchase, she was very clear in everything that was happening, and even helped chase solicitors that weren't being co-operative. Me and my other half thought she was an amazing solicitor and we are happy we went with abbotts. Thank you abbots team for getting us through the house purchase.

Mark · 10 August 2026

★★★★★ 5/5

Google

I would highly recommend Brady and her team. They offer an exceptional professional, whilst friendly and helpful service. Easy to contact and return calls and emails promptly, keeping you updated with what is happening.

Jacalyn · 10 May 2026

★★★★★ 5/5

Google

Had a great experience with the team. Hayden was very helpful in quickly setting up an appointment with Magda who was incredibly supportive. She clearly explained what I could afford and walked me through the whole process of buying my first home. Really appreciated all their help!

Rachel · 23 December 2025

★★★★★ 5/5

Google

I am very happy with the service that I received! Magda was very helpful and supportive in getting me the information I needed and getting my mortgage offer. I’m looking forward to purchasing my first home. I also appreciated the effort that was made.

Harry_md1 · 23 December 2025

★★★★★ 5/5

Google

We are currently buying our first home with Abbotts. Hayden has been superb at helping us to find and secure our dream home. Every phone call and text was returned quickly and Hayden was supportive knowing we had previously struggled to secure a house. Fantastic estate agents. Thank you.

Dark · 10 October 2025

★★★★★ 1/5

Trustpilot

“Nearly Ready to Exchange”, A Month After We Walked

So me and my partner were looking to buy our first house together. We found a doer upper in an area we liked with nearly all the features we wanted. We negotiated costs. Sophie, the estate agent, was very pushy from the outset, chasing us multiple times a day trying to get us to increase our bids. Eventually we settled on a figure everyone was happy with. We started this process in early February, based on the assurance that the property was chain free and the sale would be quick. Neither were true. The vendor told us in person that she would be moving into a rental to avoid delays. That commitment disappeared almost immediately. When we raised this, the agent suggested we must have imagined it. Helpful. Over the next few months we received a series of generic, copy pasted updates that had little to no relevance to our case. There was no accountability and no real progress. Most questions were avoided. It got to the point where we were told the estate agent would no longer be communicating with us and that we should contact the vendor’s solicitor directly. When we asked for their details, we were told it would be a conflict of interest to provide them. You could not make it up. We asked multiple times to speak to someone senior. No one ever got in touch. We asked to meet the vendor to discuss adjusting the price due to the delays and the misrepresentation. That was flatly refused. Meanwhile our mortgage offer was approaching expiry. Our conveyancers made it clear we needed a window between exchange and completion. Still nothing. So we walked. We formally told the estate agent on 23 May that we were withdrawing from the purchase. Today, 26 June, we got a call saying the vendor’s solicitor is “nearly” ready to exchange. That should give you a good sense of the pace and awareness we have been dealing with. Since then, we have found another property and overtaken the progress of the previous sale in a matter of weeks. Which really puts into perspective just how dysfunctional this entire experience was. If you are considering using this estate agent, ask yourself how comfortable you are with being ignored, misled and left in limbo for months. If the answer is very, then you will be in excellent company.

Josh · 26 June 2025

★★★★★ 2/5

Google

Myself and my partner made a (very reasonable!) offer on a property, it took 4 days for us to receive an answer after multiple calls and emails from us chasing up. Very frustrating being left in limbo for almost a week! Seems like communication is a real issue...

Abby · 10 August 2026

★★★★★ 5/5

Google

Thank you Hayden for sorting everything out when I bought a property through Abbots. Excellent communication and always kept me informed with the process.

Bob · 10 February 2026

★★★★★ 5/5

Google

Magdalena has been incredibly helpful to get my mortgage application through quickly whilst making sure I understand everything I looked into as a first time buyer. Would recommend!

Nicholas · 23 December 2025

★★★★★ 5/5

Trustpilot

Tim @ Kings Lynn - 5 Star!!

We brought a bungalow from a seller using Abbott’s at the beginning of the year. Tim @ Kings Lynn branch truly went above & beyond for us. He attended extra viewings, even on his Saturday day offs. He kept us updated as to progress. But above all else he was in constant contact with the seller & their solicitor, pushing them along to get the sale through in the timeframe we needed. He made endless phone calls, got involved in paperwork where he had no obligation to & was always on the end of the phone when we needed him. Would recommend Tim to anyone. I think he was as excited as we were the day we got the keys!!! Thank you

Abbey · 9 April 2025

★★★★★ 5/5

Google

Kayleigh and Joe were fantastic the whole way. I had a lot of trouble trying to book a viewing for somewhere through other estate agents originally, first call I made to Abbotts a viewing was sorted out for me which was fantastic. They kept me up to date with the process and made sure to chase relevant parties and were super friendly the whole time. Could not recommend more.

Chris · 22 May 2024

★★★★★ 5/5

Trustpilot

Very knowledgeable and helpful

Very knowledgeable and helpful. They prioritised sending the right person round rather than the number of people they sent round. Then, after we sold they were very helpful in the conveyancing process. They have a specific department for that who was able to explain things when I was unsure and to liaise with solicitors and the other agents. When problems arose they were key in resolving it and finding the right solution. While we worked mainly with Joanna from Thorpe Bay we also had a lot of help from Amy on the after sale. They have also continued to support us after the sale.

Kathryn · 2 June 2026

★★★★★ 5/5

Trustpilot

Brady Vince

Working with Brady Vince has been a fantastic experience. Would recommend any sellers / buyers reaching out in Stowmarket

Ben · 19 August 2026

★★★★★ 5/5

Trustpilot

Paige and Danielle

Paige and Danielle. Let down by Nwes start up loan company i suddenly find myself four thousand pound short of securing my tenancy. The two women dealt fairly and communicated with the landlord about my sudden change of circumstances. They brokered solutions that both landlord and tenant found reasonable. Tenancy is still agreed and only two days to resolve these unexpected issues. I'm impressed these two women treat customers like individuals not tick boxes. They have excellent communication skills and genuine interest in each individual customer. These are rare qualities in Estate Agencies...Most Estate agents don't want to even show you a property without proof you have the cash... Cut throat mercenary world we live in where care is just a word with little meaning. Paige is a beautiful polite and caring young woman who is both professional and fair. Paige is able to get results for all involved. Danielle the manager is understanding professional yet looking to broker deals that leave everyone feeling happy. What a team!

Hannah · 22 January 2025

★★★★★ 5/5

Google

Great experience from start to finish, property marketed to expectation, excellent communication and actively chased other parties to ensure a prompt sale. I wouldn’t hesitate to use this team in the future.

Gary · 10 August 2026

★★★★★ 1/5

Trustpilot

Knock, knock. Who's There? ...No-one!

I can't truly rate the service because I've had none! I've tried for over a week to get some information on a property listed in their Stowemarket branch. I've left messages, I've emailed, I've used the chatbox, the contact form and made 4 phone calls, which no one answered or responds to the recorded messages I've left. I phoned a bigger branch who told me they would contact the branch and get them to call me....nothing. Not a peep. I started this a week ago, because I'm in Suffolk at the weekend and wanted to arrange a viewing. I've had to give up and make other plans. There is clearly something wrong with their communications dept. If they have one!?!

Steven · 20 November 2024