Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood experience letting with Winkworth
We had a very good experience letting with Winkworth. From managing viewings to getting set up as a new tenant the process was well explained and we were well supported. The lettings team do an excellent job managing any issues with the property. Highly recommend
Claire · 13 April 2021
★★★★★ 1/5
TrustpilotShould vet out the renting tenants
Should vet out the renting tenants. I now have neighbours from hell living next door where this has always been a quite respectful place to live. We are all hoping they dont pay the rent and get evicted sooner rather than later before they have totally trashed the property
Tammy · 16 February 2020
★★★★★ 1/5
TrustpilotStay away at all cost
Stay away at all cost! Embarrassing agency, any other is better honestly. They simply don’t stick to contracts. Watch out for very poor maintenance problems that they will try to sell you for fixable when they aren’t. Genuinely extremely unacceptable experience.
James · 14 November 2021
★★★★★ 5/5
TrustpilotGreat service
I had please working with Winkworth Kensal Rise for 1.5 years. I rented an apartment and was quite happy with the services and management. The property manager Michael F. was very responsible and responsive. Thank you.
Alex · 2 July 2022
★★★★★ 5/5
TrustpilotI got a great experience with…
I got a great experience with winkworth.Good service and quick resonse.I am so happy to be with winkworth.
Anju · 20 December 2023
★★★★★ 5/5
TrustpilotWinkworth market Deeping
We changed our online agent (yopa) after having little success and very little viewings To matt and Ryan at Deeping winkworth they bought a wealth of viewings and sold our property within 3 weeks Highly recommended this high Street agent and thankyou
Mr · 20 June 2021
★★★★★ 4/5
TrustpilotBuyer review
Buyer review - They were quick, easy to communicate with and no faffing about.
A · 18 June 2020
Agent replied · 26 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
★★★★★ 1/5
Trustpilot1 star for very bad experience
1 star for very bad experience. I do not recommend the company to anyone
Christophe · 12 June 2020
Agent replied · 26 October 2024
Hi Christopher, thank you for bringing this to our attention. We're sorry we didn't meet your expectations here and would like to find out what happened. Please contact us at clientrelations@winkworth.co.uk in order that we can investigate further.
★★★★★ 5/5
TrustpilotThank you SOOOOOO much, James and Daryl! :-)
Selling a property can be torturous, and James and Daryl at Winkworth have made it more than bearable! Throughout, they have been professional, courteous, always available and efficient, and good humoured too. I thank them wholeheartedly, and recommend that unreservedly!
Marquard · 30 June 2021
★★★★★ 1/5
TrustpilotAwful
Awful, the most dishonest people I have ever come across
Phoebe · 16 December 2020
Agent replied · 26 October 2024
Good afternoon Phoebe. Naturally Winkworth are disappointed to receive a review such as yours and we have reached out to you via Trustpilot to gain more information on your comments and score however you have declined to provide further information. Without this we are unable to look into your comments without more details and therefore can only suggest that you make contact with us at clientrelations@winkworth.co.uk. We would be more than happy to look into your case.
★★★★★ 5/5
TrustpilotWinkworth kingsbury is brilliant
Winkworth kingsbury is brilliant. They are efficient and know whet they are doing. I have been working with Swati for some time now and she is excellent. They are all very friendly and welcoming. I would definitely recommend winkworth kingsbury.
Double · 18 May 2021
★★★★★ 5/5
TrustpilotWinkworth
Gurdeep at Winkworth suggested this property and it was exactly what I was looking for. Gurdeep's patience, understanding and efficiency throughout the whole process was invaluable. The service provided is of a high standard and with great care and consideration.
Beth · 5 May 2021
★★★★★ 5/5
TrustpilotVery recommended
Aaron, Christine and Michael in the Kensal Rise office have been a pleasure to work with when renting our house. A good tenant was found quickly and everything was dealt with professionally. Great communication throughout and a great job so far!
Jordan · 8 February 2021
★★★★★ 5/5
TrustpilotGood experience with sales and letting
We've been working with Winkworth for nearly 7 years, first renting/managing a tenancy and eventually selling the flat and we're very happy with their work on both sides of the business. We would definitely work with them again
Richard · 28 August 2021
★★★★★ 1/5
TrustpilotThe people from Winkworth based on…
The people from Winkworth based on Fulham high st don't deserve 1 star.The level of unprofessional behaviour unbelievable.The staff have failed to apologise, they have promised to respond to my compliant within a time limit which surprise, they have failed to do.
Miss · 23 September 2020
★★★★★ 1/5
TrustpilotUnacceptable fees for those letting and…
Unacceptable fees for those letting and unreasonable inventory charges. The sooner the bill intended to protect tenants from the likes of Winkworths the better as far as I can see. £90 admin fee and £240 for a checkout inventory automatically deducted from a deposit x
Will · 16 January 2019
★★★★★ 5/5
TrustpilotHighly recommended agent
The Lettings and Sales teams at Winkworth worked in tandem and went above and beyond to complete a recent property transaction. They kept in touch and were always available to assist and advise at short notice. Highly recommended.
Douglas · 29 April 2021
★★★★★ 5/5
TrustpilotService
Service Helpful Communication
Chirag · 2 July 2024
★★★★★ 5/5
TrustpilotNatasha provided me with excellent…
Natasha provided me with excellent service. Very professional, she listened to what I actually wanted which made the whole experience stress free as I didn't feel like I wasted my time looking at properties that didn't fit in with my preferences! Thank you so much!
Hannah · 25 May 2018
★★★★★ 1/5
TrustpilotWouldn’t recommend to any students…
Wouldn’t recommend to any students looking to let a house. Had an awful experience and, because we were students, they felt as though they could swindle us out of more money and treated us awfully just because we were slightly younger.
Erin · 21 October 2019
★★★★★ 5/5
TrustpilotExcellent
Excellent, thank you thab
Rebecca · 26 April 2024
★★★★★ 5/5
TrustpilotNo hesitations
Nothing but positive things to say about our experience as renters with Winkworths. Michael Ferguson, our contact, was very helpful and always resolved our issues quickly.
Peter · 4 July 2022
★★★★★ 5/5
TrustpilotGreat service from Josh
Josh O helped me find a rental property. He was far more helpful and professional than other agents from the initial phone call through to advice and selection. Thank you
Mo · 4 September 2021
★★★★★ 1/5
TrustpilotReceived an incredible email from the …
Received an incredible email from the manager of their Battersea office who out of the blue sent an email asking to forcibly remove my furniture, this followed a whole bunch of miscommunication across the lettings process. Definitely do not use
Simon · 22 August 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.