Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotI switched to Winkworth after an…
I switched to Winkworth after an unsuccessful attempt to sell my house through another big name, high street agent a few years ago. I noticed a big difference in the integrity of the people and the service. The fees were slightly better, and they really engaged with me to find the right way to promote our (somewhat unique) property. Overall, I was pleased. I have had a variety of bad experiences with estate agents, and overall I have a very low opinion of the industry. I'm sure Winkworth has their faults, but as estate agents go, I thought these folks were pretty decent.
Tim · 8 March 2018
★★★★★ 5/5
TrustpilotThomas in Sales very helpful
Thomas in Sales was very responsive, professional and supportive. Helpful and friendly - recommended!
Paul · 12 October 2022
★★★★★ 2/5
TrustpilotTwo agents might be better than one.
An encouraging start with a higher than expected valuation and a flexible (timewise) buyer lined up but which in the event wasn't able to be flexible and so bought elsewhere. Many subsequent viewings and second viewings but the agent failed to find a buyer to meet the agents valuation coupled with flexibility. In short, 12 weeks with this sole agency proved a complete waste of time. Regret unable to recommend.
K · 29 August 2021
★★★★★ 5/5
TrustpilotI have rented an apartment through…
I have rented an apartment through Winkworth. My contact is Joe and Annette who have been working through the Xmas. Responsive, professional and patient. Appreciated
Bernard · 20 March 2023
Agent replied · 26 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotReally helpful and proactive with the…
Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.
Andrew · 25 October 2023
Agent replied · 26 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotExperienced Letting Team at Kensal Rise Winkworth
The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.
Kitty · 11 February 2023
★★★★★ 1/5
TrustpilotWinkworth Tiverton took over the…
Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend
Adam · 21 June 2022
★★★★★ 5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
Rashid · 13 May 2021
★★★★★ 5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
Richard · 11 May 2021
★★★★★ 5/5
TrustpilotI have been with Winkworth for a long…
I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.
A · 3 March 2022
Agent replied · 26 October 2024
We're happy to see that you had a 5-Star experience with us. Thanks for sharing!
★★★★★ 1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
Richard · 6 January 2022
Agent replied · 26 October 2024
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
★★★★★ 1/5
TrustpilotThe worst agency I have ever come…
The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.
Anonymous · 29 November 2021
Agent replied · 26 October 2024
Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.
★★★★★ 5/5
TrustpilotThank you Kirsty and Nicola!
Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.
Gabriel · 23 April 2021
★★★★★ 5/5
TrustpilotSmooth Selling
The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.
Suzy · 3 May 2023
Agent replied · 26 October 2024
Thank you!
★★★★★ 1/5
TrustpilotDiscourteous and Unprofessional
Discourteous and unprofessional estate agents without due respect for tenants. Use other provider.
Christopher · 6 December 2023
Agent replied · 26 October 2024
Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.
★★★★★ 4/5
TrustpilotGreat experience with Winkworth as tenant
Winkworth is my agent for renting my flat. It is very responsible for both landlord and tenant. Every time I have problems with flat, they respond in time and find a solution for me. They don't allow direct communication between landlord and tenant, which sometimes I find can get a bit dodgy. I would recommend it for both landlord and tenant, but you need to check the contract very carefully and negotiate other rights.
Linshin · 23 October 2019
★★★★★ 5/5
TrustpilotGreat team and always efficient and…
Great team and always efficient and professional. They always looking out for the landlord. thanks for the next set of new tenants.
George · 17 March 2023
Agent replied · 26 October 2024
Thank you so much for taking the time to leave an excellent rating.
★★★★★ 5/5
TrustpilotA good experience in buying and letting !
We have had a good-to-very-good experience with Winkworths. From being shown the flat by Jo and having then bought it, we were handled extremely well by Alina and her lettings team. They were on the ball, responded very quickly and efficiently to our enquiries and - not least important ! - found very good tenants for our flat in short order. We would certainly recommend them.
Jonathan · 27 September 2021
★★★★★ 5/5
TrustpilotFast responses
Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our property purchase process. Highly recommend!
Diego · 23 February 2023
Agent replied · 26 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotHigh quality and fast service
Nishi & Ravi let out my property super quickly. The advert was clear and to a high quality. The tenant’s credit checks were passed and I’m very happy with service received.
Aa · 26 July 2024
★★★★★ 5/5
TrustpilotFantastic experience working with Aaron…
Fantastic experience working with Aaron and his team: efficient, reliable, and hard-working. I would very much recommend them.
Jemma · 15 April 2021
★★★★★ 1/5
TrustpilotWinkworth Guildford now trading as…
Winkworth Guildford now trading as Guildford estate agents. There is not a rating lower enough for this company, just stay away.
Mark · 24 June 2020
★★★★★ 5/5
TrustpilotNatasha is smart
Natasha is smart, dynamic, she tells it like it is. For me she's the go to person at Winkworths. They are our lead agents too.
Henry · 23 May 2018
★★★★★ 5/5
TrustpilotI am a sub contractor with winkworth
I am a sub contractor with winkworth, I have been very happy with the managing director to the employees like Swati the maintenance director. The works come with schedules and list which is so easy and efficient to work with. I complete the works , i invoice the payments and payment come straight away. This is why I’m dedicated and focussed with working with winkworth.
Bhavesh · 8 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
