Trusted Agent profile · Merton

Dexters Wimbledon reviews in Merton

4.4

★★★★★ Great

2,204 reviews across 3 platforms

12 The Broadway, Wimbledon, SW19 1RF, Merton, SW19 1RF

Dexters's office in Merton, at 12 The Broadway, is rated 4.4 out of 5 across 2,204 reviews on three platforms, including 340 Google reviews rated 4.9.

Google logo

4.9 / 5

340

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1,861

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Google

Sebastian was absolutely key to getting my wonderful new home in Wimbledon village. He worked tirelessly on my behalf, negotiating with the Landlord to ensure a positive outcome from a complex personal situation. He dealt honestly, patiently and knowledgeably across all aspects of the process including practical, legal and financial steps. I am hugely grateful and should I ever move to a rental in the future, I would certainly want him helping me.

Nicola · 8 October 2024

Agent replied · 22 October 2024

Dear Nicola, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

Agent replied · 22 October 2024

Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Smooth experiencing applying for my tenancy agreement

Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!

Laura · 23 June 2026

5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

5/5

Trustpilot

Christian is outstanding-very caring…

Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service

ARUN · 23 September 2026

5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

Agent replied · 22 October 2024

Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

Agent replied · 22 October 2024

Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

Agent replied · 22 October 2024

Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Connor has been absolutely brilliant. He was completely transparent with everything and incredibly helpful with any questions we had.

Oliver · 9 April 2026

Agent replied · 16 April 2026

Dear Oliver, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had a great experience renting through Dexters. Leilah was great post viewing, making it super clear how the process would work and Connor helped us make the post offer acceptance stage very smooth and simple! Connor was also very responsive and helpful to any questions we had. Thanks both for a smooth renting process.

Sophie · 16 March 2026

5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

Agent replied · 22 October 2024

Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

Agent replied · 22 October 2024

Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

Agent replied · 22 October 2024

Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Many unforeseen complications arose with the sale of my late mother’s house, which took 15 months to reach completion. From start to finish, Simon Avigdor and his team were absolutely magnificent, they dealt with each issue with professionalism and positivity, while keeping me up to date on the progress. At one point I was so discouraged with the constant setbacks, I was ready to give up and remove the property from the market but thanks to Simon’s support and perseverance, we carried on and eventually sold the property. I wholeheartedly recommend Dexter’s in Wimbledon, the sales team were caring, supportive, positive and hard working. I would especially like to say a big thanks to Simon, Megan, Billy, Coner, Emma, Tom and Verity for a job very well done, in difficult circumstances.

Alan · 26 March 2024

Agent replied · 22 October 2024

Dear Alan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team

5/5

Google

I had the pleasure of working with Tia in property management, and I couldn’t be more impressed. She demonstrated exceptional professionalism and attention to detail. Tia was always responsive to inquiries and proactive in addressing any issues that arose. Her knowledge of the market and commitment to tenant satisfaction made the entire process seamless. I highly recommend Tia for anyone seeking a reliable and dedicated property manager.

Christian · 4 November 2024

Agent replied · 11 November 2024

Dear Christian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024

Agent replied · 22 October 2024

Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

My flat has been managed by Dexter…

My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.

FW · 28 September 2026

Agent replied · 10 October 2026

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

Roksana has been awesome during my…

Roksana has been awesome during my tenancy and during the move out process!

Amy · 14 May 2026

Agent replied · 28 May 2026

Dear Amy, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Smooth renting journey

My partner and I have been renting with Dexters for just over a year. The experience so far has been very smooth - particularly on the property management side where Petros Giorganios has been on hand to resolve maintenance issues.

Conor · 17 June 2026

5/5

Trustpilot

High quality property management from Donalina Gargrupe

I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!

Tina · 4 March 2024

Agent replied · 22 October 2024

Dear Tina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Would highly recommend Alistair if you want an active agent to represent you!

Would highly recommend Alistair if you are buying or selling a property. He is professional, reliable and will work tirelessly to ensure the client's preferred timescales are met and happy to assist the clients and third parties involved in the transaction. Thank you for your help in assisting with the recent transaction and look forward to working with you again in the future. Bhavna at Chadwick Lawrence Solicitors

Bhavna · 2 October 2024

Agent replied · 22 October 2024

Dear Bhavna, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma

5/5

Google

Carlos has been an incredible, effective and professional lettings consultant. He has gone above and beyond to make the process as smooth and easy as possible. His communication skills are excellent and I would highly recommend working with him. Mark has also been a fantastic, efficient, supportive and professional Director who works with integrity and follows up on any requests/enquiries. I have had the pleasure of letting my property with both Mark and Carlos and consider myself lucky to have done so. I look forward to working with them again in the future.

Jill · 25 February 2024

Agent replied · 22 October 2024

Dear Jill, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with both Carlos and Mark, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

Helpful and responsive.

I had a very smooth experience with Dexters. Especially helpful was Charlotte who arrived early to work on the weekend to accommodate my movers time and Emika who was very understanding and accommodating of my complaints to the building management!

George · 28 September 2026

Agent replied · 10 October 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Wimbledon

How many reviews does Dexters Wimbledon have?

Dexters's Merton office has 2,204 reviews across three platforms: 340 on Google, 3 on Facebook (across the whole business), 1,861 on Trustpilot (across the whole business).

What is Dexters Wimbledon's rating?

Dexters Wimbledon is rated 4.4 out of 5 across all 2,204 reviews, and 4.9 out of 5 on Google from 340 reviews.

Where is Dexters's Merton office?

Dexters Wimbledon, 12 The Broadway, Wimbledon, SW19 1RF, Merton, SW19 1RF.

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