5/5
Great!
I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!
Agent replied · 28 May 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
Trusted Agent profile · Merton
★★★★★
2,247 reviews across 3 platforms
12 The Broadway, Wimbledon, SW19 1RF, Merton, SW19 1RF
Dexters's office in Merton, at 12 The Broadway, is rated 4.4 out of 5 across 2,247 reviews on three platforms, including 383 Google reviews rated 4.9.
383
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,861
Reviews on Trustpilot
Business-wide
Every review we hold for the Merton office, from every platform, shown as written. First names only.
5/5
Great!
I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
Abigail was extremely helpful…
Abigail was extremely helpful throughout a difficult issue at our property involving an ongoing leak, damp and related problems. She communicated clearly, followed matters up promptly, kept us updated and helped make sure the necessary actions were progressed with the landlord and property management team.
5/5
Sebastian was absolutely key to getting my wonderful new home in Wimbledon village. He worked tirelessly on my behalf, negotiating with the Landlord to ensure a positive outcome from a complex personal situation. He dealt honestly, patiently and knowledgeably across all aspects of the process including practical, legal and financial steps. I am hugely grateful and should I ever move to a rental in the future, I would certainly want him helping me.
Dear Nicola, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
Conor has been great recommended
Dear Henry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
We had a great experience with Dexters, especially with our manager and coordinator, Megan Manning. She managed the entire purchase process flawlessly and maintained excellent communication from start to finish! We are incredibly happy with her responsiveness and how smoothly everything went. Thank you, Megan, for making this experience so easy and pleasant!
Dear Yunho, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
Connor has been great and easy to work with! Can definitely recommend them!
Dear Julian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Very happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Smooth experiencing applying for my tenancy agreement
Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!
5/5
Rachel Campbell is an excellent agent
Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.
5/5
Christian is outstanding-very caring…
Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service
5/5
Great service from Olivier!
I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!
Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Excellent Property Management Service
I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.
Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Excellent service
I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
Excellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
We have now used Dexter twice for selling our properties. This time they have helped us to find a buyer for our small apartment that often had mortgage issue as it's next to a commercial building. Megan and Verity are very professional and thorough. We are pleased to finally sell the flat after many difficulties.
Dear Lucas, thank you for your 5* review. We are pleased to read that you have enjoyed your experience and wish you the best of luck going forward. Kind Regards Asma Chughtai Customer Relations Team
5/5
Connor has been absolutely brilliant. He was completely transparent with everything and incredibly helpful with any questions we had.
Dear Oliver, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
I had raised few issues with my rental…
I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!
Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
Had a great experience renting through Dexters. Leilah was great post viewing, making it super clear how the process would work and Connor helped us make the post offer acceptance stage very smooth and simple! Connor was also very responsive and helpful to any questions we had. Thanks both for a smooth renting process.
4/5
Hendon property
We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.
Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
4/5
First tenancy experience
First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.
Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
Many unforeseen complications arose with the sale of my late mother’s house, which took 15 months to reach completion. From start to finish, Simon Avigdor and his team were absolutely magnificent, they dealt with each issue with professionalism and positivity, while keeping me up to date on the progress. At one point I was so discouraged with the constant setbacks, I was ready to give up and remove the property from the market but thanks to Simon’s support and perseverance, we carried on and eventually sold the property. I wholeheartedly recommend Dexter’s in Wimbledon, the sales team were caring, supportive, positive and hard working. I would especially like to say a big thanks to Simon, Megan, Billy, Coner, Emma, Tom and Verity for a job very well done, in difficult circumstances.
Dear Alan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team
5/5
I had the pleasure of working with Tia in property management, and I couldn’t be more impressed. She demonstrated exceptional professionalism and attention to detail. Tia was always responsive to inquiries and proactive in addressing any issues that arose. Her knowledge of the market and commitment to tenant satisfaction made the entire process seamless. I highly recommend Tia for anyone seeking a reliable and dedicated property manager.
Dear Christian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
Need a home? Dexter's will help
Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff
Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team
4/5
My flat has been managed by Dexter…
My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
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