Dexters Wimbledon reviews in Merton

★★★★★ 5/5

Trustpilot

Julian Daley is great

Julian Daley is great.Julian is our property manager, he help us arranged to fix stuff on time.Eg, there was sth wrong with the fridge.m, he arranged the vendor to come and investigate and fix it, within a short period of time.When I there were issues, he could guide us promptly or redirect us to the relevant parties.Overall, he is very helpful and provided prompt feedback. Thanks for your help

Uy · 2 December 2023

★★★★★ 1/5

Trustpilot

A horrible experience

A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them

Nikoletta · 12 January 2023

★★★★★ 5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

★★★★★ 5/5

Trustpilot

It started when a friend's flat was…

It started when a friend's flat was passed to Dexters. I was dealing with this matter and met Christian Pengally the Lettings manager. He was cheerful and helpful throughout and even managed to get the owners deposit back despite the difficulties due to the tenant passed away. Will not hesitate to recommend him and Dexters.

ET · 9 October 2026

★★★★★ 5/5

Google

Very helpful team at Dexters, especially Megan, Simon and Tom at Wimbledon branch. Megan keeps me updated on progress and I feel really comfortable speaking to her. She (and the team) is always happy to help, so far great experience and soon we will achieve finding our dream house with their help. We were so impressed with the service that we also chose to list our own property with Dexters.

Nadia · 23 October 2023

★★★★★ 5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

★★★★★ 5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

★★★★★ 4/5

Trustpilot

Emma Wheeler has been my account…

Emma Wheeler has been my account manager for all admin / accounts related issues for nearly 2 years. Very efficient and thorough. Cannot fault.

Customer · 15 June 2026

★★★★★ 5/5

Google

From first contact with Simon we were impressed by the friendly professionalism and good local market knowledge. Cos and his team delivered an amazing viewing schedule (and the neighbours were most impressed, too). Having agreed a sale Gabriel and Verity then took over and despite some challenging discoveries along the way they have helped bring the sale to its conclusion. Verity left no stone unturned in helping to resolve some difficult issues. I would recommend the services of Dexters without reservation.

Marion · 24 December 2022

★★★★★ 5/5

Google

Dexter has been amazing helping us find our next home to rent. I want to make a special mention for Sebastian, who has been super profesional, focused, and excellent in his work. He was the only Letting angent in Wimbledon that undertood what we were looking for and showed us the right properties. Comunication wise was extraordinary. Thank you Sebastian :)

Sean&Denise · 25 April 2024

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

★★★★★ 5/5

Trustpilot

Professional Service

Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.

Cassie · 31 October 2023

★★★★★ 1/5

Google

Complete time wasters. Booked a viewing 7days prior and they called me on the day of viewing that property has been let. So basically, wasted 7 days in waiting. Also property is still on the market online on zoopla etc.

Kasheef · 11 June 2026

★★★★★ 5/5

Google

After some visits from the agency involving different agents, Vaibhav Bhuttoo came to our house and everything changed… We had a lot problems to solvr and nobody did it! In a month almost everything was sorted!! Mr. Bhuttoo is the most efficient, serious and caring agent that we know! I have to congratulate him for the wonderful work that he did and thank him for the effort and dedication!

Anna · 23 October 2023

★★★★★ 5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

★★★★★ 3/5

Trustpilot

Lots of issues when moving in, helpful getting these sorted

I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.

Alexander · 25 May 2026

★★★★★ 5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

★★★★★ 5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

★★★★★ 5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

★★★★★ 5/5

Google

Verity did a brilliant job of liaising with the buyers and their solicitors during the sale process. She worked tirelessly to ensure everything progressed, despite some challenging times. She was well supported by Gabriel. Yllnora was also very helpful and efficient when my first sale fell through and a new buyer needed to be found. Within 36 hours, she communicated effectively with both myself and the new buyer and we were able to agree a sale price as a result.

Michael · 23 October 2022

★★★★★ 5/5

Google

We had a prolonged sale as result of coming in after the stamp duty relief (we think) and because of the general market craziness of 2021. Regardless, Dexters always managed to get people through the door and managed to secure us a buyer that we're really pleased to be passing the property on to. At the end of the transaction they really came into their own to get us over the line in a very stressful transaction; someone further up the chain added another property on the day of exchange! They managed to keep our buyer's confidence, push the top to exchange, and ultimately get us over the line. Thanks to all the team involved, and in particular Gabriel who has acted in the best interests of both us and our buyer throughout.

Matt · 23 October 2022

★★★★★ 5/5

Google

I have found the team at Dexters Wimbledon, especially Gabriel the Manager, to be extremely proactive and responsive to my requests. They made 6 viewings when my property came on the market in the first week alone! and secured me the buyer who has now exchanged contracts with completion due soon. Verity in Sales Support has been very professional during the sale process with the buyer and I. She gave me a ring at least weekly with any updates, not many agents manage to do that. I highly recommended Dexters to any potential buyers or sellers.PositiveResponsiveness, Professionalism

Francis · 23 October 2022

★★★★★ 5/5

Google

We had a fantastic experience selling our property with Dexters Wimbledon. It started well with a home visit and excellent guidance from Simon on local prices and marketing, then Cos and his team managed to get us an offer at asking price the first weekend of viewings! We were delighted with the services throughout, with Verity in the Sales progression team providing invaluable support, regular updates and timely chasers to the buyers. The team are knowledgeable, unflappable and genuinely enjoyable to work with during a stressful time in your life; they acted with empathy throughout and, importantly, got the job done for us.

Emily · 23 October 2022