Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom first contact with Simon we were impressed by the friendly professionalism and good local market knowledge. Cos and his team delivered an amazing viewing schedule (and the neighbours were most impressed, too). Having agreed a sale Gabriel and Verity then took over and despite some challenging discoveries along the way they have helped bring the sale to its conclusion. Verity left no stone unturned in helping to resolve some difficult issues. I would recommend the services of Dexters without reservation.
Marion · 24 December 2022
Agent replied · 23 December 2024
Dear Marion , Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexter has been amazing helping us find our next home to rent. I want to make a special mention for Sebastian, who has been super profesional, focused, and excellent in his work. He was the only Letting angent in Wimbledon that undertood what we were looking for and showed us the right properties. Comunication wise was extraordinary. Thank you Sebastian :)
Sean&Denise · 25 April 2024
Agent replied · 22 October 2024
Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us was great and the team in our Wimbledon office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.
Aeval · 23 July 2024
Agent replied · 22 October 2024
Dear Aeval, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service
Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.
Cassie · 31 October 2023
Agent replied · 22 October 2024
Dear Cassie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAfter some visits from the agency involving different agents, Vaibhav Bhuttoo came to our house and everything changed… We had a lot problems to solvr and nobody did it! In a month almost everything was sorted!! Mr. Bhuttoo is the most efficient, serious and caring agent that we know! I have to congratulate him for the wonderful work that he did and thank him for the effort and dedication!
Anna · 23 October 2023
Agent replied · 22 October 2024
Dear Anna, Thank you for taking the time to leave a lovely review regarding Vaibhav . Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDanny in the maintenance
Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.
Rebecca · 31 July 2024
Agent replied · 22 October 2024
Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 3/5
TrustpilotLots of issues when moving in, helpful getting these sorted
I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.
Alexander · 25 May 2026
★★★★★ 5/5
TrustpilotExceptional Service - Highly Satisfied!
Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!
Pinar · 7 July 2023
Agent replied · 22 October 2024
Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Sophie Sheppard for making my…
Thank you Sophie Sheppard for making my stay wonderful.
Prageet · 17 September 2026
★★★★★ 5/5
TrustpilotBrilliant tenancy changeover incl. redecoration by Dexters
As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.
Daniel · 27 October 2023
Agent replied · 22 October 2024
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIm giving five star only to Connor…
Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!
Laura · 5 September 2024
Agent replied · 22 October 2024
Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleVerity did a brilliant job of liaising with the buyers and their solicitors during the sale process. She worked tirelessly to ensure everything progressed, despite some challenging times. She was well supported by Gabriel.
Yllnora was also very helpful and efficient when my first sale fell through and a new buyer needed to be found. Within 36 hours, she communicated effectively with both myself and the new buyer and we were able to agree a sale price as a result.
Michael · 23 October 2022
Agent replied · 22 October 2024
Dear Michael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a prolonged sale as result of coming in after the stamp duty relief (we think) and because of the general market craziness of 2021. Regardless, Dexters always managed to get people through the door and managed to secure us a buyer that we're really pleased to be passing the property on to.
At the end of the transaction they really came into their own to get us over the line in a very stressful transaction; someone further up the chain added another property on the day of exchange! They managed to keep our buyer's confidence, push the top to exchange, and ultimately get us over the line. Thanks to all the team involved, and in particular Gabriel who has acted in the best interests of both us and our buyer throughout.
Matt · 23 October 2022
Agent replied · 22 October 2024
Dear Matt, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have found the team at Dexters Wimbledon, especially Gabriel the Manager, to be extremely proactive and responsive to my requests. They made 6 viewings when my property came on the market in the first week alone! and secured me the buyer who has now exchanged contracts with completion due soon. Verity in Sales Support has been very professional during the sale process with the buyer and I. She gave me a ring at least weekly with any updates, not many agents manage to do that. I highly recommended Dexters to any potential buyers or sellers.PositiveResponsiveness, Professionalism
Francis · 23 October 2022
Agent replied · 22 October 2024
Dear Francis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic experience selling our property with Dexters Wimbledon. It started well with a home visit and excellent guidance from Simon on local prices and marketing, then Cos and his team managed to get us an offer at asking price the first weekend of viewings! We were delighted with the services throughout, with Verity in the Sales progression team providing invaluable support, regular updates and timely chasers to the buyers. The team are knowledgeable, unflappable and genuinely enjoyable to work with during a stressful time in your life; they acted with empathy throughout and, importantly, got the job done for us.
Emily · 23 October 2022
Agent replied · 22 October 2024
Dear Emily, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a very positive experience buying with Dexters. After an initial couple of viewings of things not quite right for us Megan made sure we found about suitable properties right away and was great on viewings. Especially liked having 30min slots for second viewings and through the conveyancing process has been regularly keeping us up to date.
Update 09/22 - following exchange, an update to say how Dexters, in particular Verity, continued to provide excellent service and communication through the process of surveys, enquiries etc. Ours took a little while due to issues up chain which were not down to Dexters but they kept us up to date throughout.
Nathan · 23 October 2022
Agent replied · 22 October 2024
Dear Nathan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience throughout my buying process. Gabriel was very personable, responsive and helpful throughout, I felt he cared and was supporting both sides of the sale for us to get to the best outcome.
I had just been through a terrible experience with another local agency, and some substandard service with others when viewing and offering, so the treatment from the team at Dexter’s really stood out.
I felt no pressure, but got great support and clarity throughout, quick responses and regular check ins (but not pushy at all) and the process was quick and smooth.
I am grateful to have had the support from Gabriel and Verity and the wider team, and would absolutely use their services should I need to in the future!
Catriona · 23 October 2022
Agent replied · 22 October 2024
Dear Catriona, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways a smotth experience
Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to
Craig · 31 July 2024
Agent replied · 22 October 2024
Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI want to extend a huge thanks to Dexters for helping us find our lovely home. Megan helped us to find and secure the perfect place with useful guidance throughout our search. Verity was tenacious throughout the sale through to completion. Megan and Verity both were immensely supportive and persistent - thanks so much!
Peyton · 24 July 2024
Agent replied · 22 October 2024
Dear Peyton, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
Trustpiloti'm very grateful to our property…
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Miola · 14 May 2026
Agent replied · 28 May 2026
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotElli and her brilliant team have been…
Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️
Caroline · 30 September 2022
Agent replied · 22 October 2024
Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters were excellent from start to finish, we started our process of selling through another agent and quickly realised they were not right for us, as soon as we switched over to Dexters, their care and attention was first class! The whole team were excellent but an extra thanks to Simon, Gabriel and Verity. We wouldn't hesitate to recommend them for anyone looking to sell or purchase!!
Nikki · 23 October 2023
Agent replied · 22 October 2024
Dear Nikki, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPositive and professional experience
In a situation which by nature is high stress and emotive (especially during current market), Dan has been nothing but brilliant with us throughout. Personable, high level of communication and made himself available to us right the way through- a real contrast to some who I have been involved with in the past. We are very appreciative of the positive and professional service and experience we have had with Dexters.
Millie · 7 August 2023
Agent replied · 22 October 2024
Dear Millie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy experience of Dexter’s Wimbledon was a great one, all of the staff were extremely helpful and accommodating. Specifically referring to Sebastian who went above a beyond with facilitating our property. The tailored approach to our search and his knowledge of the local area made this a great process
Lewis · 1 October 2024
Agent replied · 22 October 2024
Dear Lewis, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Wimbledon office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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