5/5
TrustpilotIt was a really good experience
It was a really good experience. Isaac was extremely helpful and answered questions to all of our queries.
Trusted Agent profile · Merton
Andrews Morden reviews in Merton
★★★★★
2,230 reviews across 2 platforms
84 London Road, Morden, London, SM4 5BA, Merton, SM4 5BA
Part of Andrews, see every office.
Andrews's office in Merton, at 84 London Road, is rated 4.8 out of 5 across 2,230 reviews on two platforms, including 221 Google reviews rated 4.6.
Reviews
Every review we hold for the Merton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThey’re lovely staff
Agent replied · 23 October 2024
Thanks for the lovely feedback about our team, Soma.
5/5
TrustpilotVery pleased with result of our house sale through Andrews.
Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.
5/5
TrustpilotExcellent service
A wonderful service from the service sales man , listens and explains very well
Agent replied · 23 October 2024
Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys
5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
5/5
TrustpilotGreat service
Great service, fast and efficient through the process.
Agent replied · 23 October 2024
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Agent replied · 23 October 2024
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
TrustpilotBen and Sameer-Morden brach,were very…
Ben and Sameer-Morden brach,were very kind,friendly and helpful in every way they assisted me in finding my accommodation
Agent replied · 23 October 2024
Hi Gifty, thank you for the feedback, we really appreciate you taking the time to leave us a review. Brilliant to see Ben, Sameer and the rest of the team at Andrews Morden have been on hand to help you with your property needs. Thanks, Rhys
5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Agent replied · 23 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Agent replied · 23 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotPrompt replies to my emails
Agent replied · 23 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review! Thanks, Rhys
5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
5/5
GoogleAlthough I did not find what I was looking for, Nigel was an amazing help and a testament to the Andrews Brand. Amazing Customer service skills
1/5
Googlewe bought a house from them 1 year ago and while we were living in the house we were paying the bills on time and there were no problems with the house and we didnt cause any and when we left the house 2 months ago they said there was no problem with the house but when the time came for them to return our deposit they keep bringing up new problems that we apparently caused while we were there even though they done a check before we left and said themselves there was no problem so i dont understand what they are trying to do as we have asked multiple times for them to return our deposit and they tell us they will give it to us they will give it to us soon but they dont and they are also taking money from my account with out telling me the reasons for it
5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Agent replied · 23 October 2024
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
5/5
TrustpilotGreat service very helpful
Agent replied · 23 October 2024
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Merton won ESTAS awards in three years, most recently 2021.
ESTAS winner in three years: 2019, 2020, 2021.
ESTAS awards by year, 2019 to 2021
2021 1 Bronze ESTAS 2021 winners
- BronzeESTAS 2021: Lettings (Landlords), South East (Surrey)
2020 1 Silver and 1 Bronze ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (Surrey)
- BronzeESTAS 2020: Lettings (Tenants), South East (Surrey)
2019 1 Bronze ESTAS 2019 winners
- BronzeESTAS 2019: Lettings (Landlords), London South West
Source: ESTAS winners lists, as published, linked by year.
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Questions about Andrews Morden
Has Andrews Morden won any awards?
Yes. Andrews Morden won Bronze for Lettings (Landlords) in South East (Surrey) at the ESTAS 2021 awards, and 3 other industry awards since 2019.
