5/5
Emily was on time courteous and…
Emily was on time courteous and informative, a pleasure to deal with

Trusted Agent profile · Merton
★★★★★
2,076 reviews across 2 platforms
5-7 Upper Green East, Mitcham, London, CR4 2PE, Merton, CR4 2PE
Part of Andrews, see every office.
Andrews's office in Merton, at 5-7 Upper Green East, is rated 4.9 out of 5 across 2,076 reviews on two platforms, including 128 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Mitcham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
Every review we hold for the Merton office, from every platform, shown as written. First names only.
5/5
Emily was on time courteous and…
Emily was on time courteous and informative, a pleasure to deal with
5/5
Isaac was very professional which made…
Isaac was very professional which made booking the appointment and the viewing hassle free.
5/5
Monika has always resolved any issues l…
Monika has always resolved any issues l went to her with.Very positive person and good communicator.
Hi Vladimer, thank you for the five star review. Fantastic to see Monika's hard work being recognised, especially her communication. We think effective communication is key to any relationship/partnership.Thanks, Rhys
5/5
Great team - great service!
Dealing with Josh whilst looking to purchase our first property has been a really great experience. His knowledge of the market & understanding of what we’re looking for and how he can fit this brief has been superb, and nothing has been too much of an ask for him. Highly recommend - thanks again Josh!
5/5
Friendly company
Steve was very friendly, good communication and punctual.
4/5
She was lovely from start to finish
She was lovely from start to finish! Really sold the house for ys
Hi Jack, thank you for taking the time to leave us a positive review, we would of course love to know if there was anything we could have done to make your experience the full five stars! If there's anything we could have improved on please feel free to share with myself to RMessenger@AndrewsOnline.co.uk, thanks, Rhys
5/5
Just bought our first home
Just bought our first home. The guys at Andrews were very understanding and helpful
Hi Richard, we really appreciate the five star review, great to see you were more than happy with our service, thanks, Rhys.
5/5
Fantastic Service
I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.
5/5
Very supportive company
Shannon and Antonia were lovely.
5/5
Excellent
We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.
5/5
The attention i was given by the agency…
The attention i was given by the agency staff was very warmly
Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys
5/5
Highly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
5/5
Andrews & Tracy we’re great.
Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.
5/5
Nancy gave a professional service while…
Nancy gave a professional service while showing us around a property this morning.
Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys
5/5
Exemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
4/5
Good team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
5/5
The company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
5/5
I really enjoyed my experience with…
I really enjoyed my experience with Andrews property, they were so helpful and friendly.
Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys
5/5
Dealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
1/5
Disgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
1/5
Hiding behind a so called social…
Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.
Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.
5/5
Very friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
5/5
Very competent
Very polite and helpull
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
5/5
I'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Mitcham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.