5/5
GoogleAbsolutely fabulous mortgage advisor Elaine, has been so helpful in sorting our mortgage out. Very friendly staff.
Trusted Agent profile · Liverpool
Jones and Chapman Lettings Liverpool reviews
★★★★★
420 reviews across 2 platforms
36 Allerton Road, Mossley Hill, Liverpool, L18 1LN
Jones and Chapman Lettings's office in Liverpool, at 36 Allerton Road, is rated 3.7 out of 5 across 420 reviews on two platforms, including 349 Google reviews rated 4.1.
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
1/5
GoogleVery rude estate agent they make you feel like they are doing you a favour they don't get back to you when making offers
5/5
Trustpilot100% would recommend....
Olivia, Elkee & Jackie provided a fabulous service! We 100% recommend.
1/5
GoogleAwful service. They lied to me throughout the whole time I dealt with them. I would recommend staying away from these dodgy agents
1/5
Googleabsolutely terrible service have been waiting to view a house for over 3 weeks still waiting !and no one getting back in touch
5/5
GoogleThe team really helped me through the process of my move. Great support when called upon.
1/5
GoogleWoman who answered the phone very snotty regarding a property for sale. Think some people forget about giving customer service.
5/5
GoogleFab service throughout from each member of the team , very positive and helpful went above and beyond expectations
4/5
GoogleExcellent service from initial valuation with Cheryle Wileman through to friendly and supportive staff at the allerton branch.
5/5
GoogleThe whole team where fantastic and helped us secure our dream home- highly recommended.
5/5
GoogleFantastic estate agent. Always responsive and friendly. Highly recommended.
5/5
GoogleHonest, realistic, good advice.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for your 5* review Guy Roberts
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hello kathy Gleeson, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for your 5* review Marlz TR
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for leaving us a 5* review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleOkay
Agent replied · 24 August 2024
Thank you for your feedback. Kind regards, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
