Trusted Agent profile · Meopham

Heritage Estates Meopham reviews

4.9

★★★★★ Excellent

97 reviews across 1 platform

Dale Road, Southfleet, Meopham, DA13 9NX

Heritage Estates's office in Meopham, at Dale Road, is rated 4.9 out of 5 across 97 reviews on 1 platform, including 97 Google reviews rated 4.9.

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4.9 / 5

97

Reviews on Google

This office

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Reviews

Every review we hold for the Meopham office, from every platform, shown as written. First names only.

5/5

Google

I unreservedly recommend Heritage Estates. My wife and I recently put her family home in Gravesend on the market, having spoken to a number of agents prior to choosing Heritage. We received a full price offer the very day we signed Heritage up, and the sale completed a few months later. Heritage were with us every step of the way, and went above and beyond what one might reasonably expect from an estate agent service wise. This was especially important as we don't live in the UK, so needed someone local batting for us. The combination of personal touch, tireless effort, and detailed local knowledge, is what differentiates Heritage from the rest.

Philip · 29 October 2025

Agent replied · 28 December 2025

Dear Philip & Siobhan, Thank you for the positive feedback and for choosing Heritage Estates for the sale of your property. It was great to meet you both before the WhatsApp correspondences helped with the long distance communication and we're so very pleased to assist. May we wish you and your lovely family a very Merry Christmas! Criena

5/5

Google

Criena provides a truly personal service, a rare thing these days. Criena helped speed up the process of buying our new home. Thanks Criena for your help!

Fiona · 7 December 2025

Agent replied · 28 December 2025

Dear Fiona, It has been lovely getting to know you and Simon. I hope you settle well into your new home. Thank you as well for choosing us for the sale of Simon's property - all is going fine and hope to conclude this one for you in early 2026. Have a wonderful Christmas and New Year! Kind regards, Criena

5/5

Google

Excellent hands on approach from Heritage Estate’s Kent & South East Ltd. Criena will go above and beyond to help and offer her advice in all aspects of selling a property, her wealth of knowledge and expertise in helping not only selling, but also buying a property definitely makes her stand out from the crowd, she especially stands out for me as she goes the extra mile , often working late or starting early , and she has her team at her side, and a useful in house mortgage advisor which is so useful . I would highly recommend Heritage Estates.

Sharon · 11 October 2025

Agent replied · 16 April 2026

Dear Sharon, Thank you for your wonderful review. It was a pleasure working with you and Paul. You both listened to our advice which is always appreciated and co-operated with excellent response from start to finish. Many thanks for your kind words, Criena

5/5

Google

After a VERY long winded and drawn out sale due to the circumstances surrounding the estate which was being dealt with, we found Criena and her team absolutely amazing. From the initial viewing of the property, her portfolio of clients, feedback, correspondence and the finer details which enabled us to make informed and sometimes, time sensitive decisions with the confidence we had the most up to date information. I would not hesitate to recommend Heritage Estates to anyone - in particular, very good at dealing with complex deceased estates/probate.

Clare · 11 October 2023

Agent replied · 11 June 2024

Hi Clare, Reviews such as this mean so much to us at Heritage Estates, we really appreciate the feedback. Not every property sale is a smooth transition, however, if we can ease that process for clients in anyway, especially when clients themselves are going through a difficult time, well, that is the best outcome imaginable. Thank you for the lovely words. Criena

5/5

Google

I cannot praise Criena's effort highly enough. Ours was a difficult sale of a house that was in very poor condition. Due to delays in obtaining probate 2 buyers pulled out, each time requiring to engage and negotiate with a new set of potential buyers. We finally were able to complete the sale with a 3rd buyer, at the best possible price in the current conditions. I cannot begin to imagine how much time and effort Criena put into this sale, all the time taking the time to keep our family up to date. Cannot recommend her highly enough.

Rick · 11 October 2023

Agent replied · 11 June 2024

Hi Rick, I can honestly say, it was a pleasure to make this sale happen as smoothly as possible for you despite us being in two different time zones. Thank you for your kind words, it makes all the hard work even more worth while. Wishing you and your family all the best, Criena

5/5

Google

Criena is the best if i can i would give Thousand stars for her… thank you cant really explain How wonderful she’s *********************************

Omur · 21 December 2025

Agent replied · 16 April 2026

Dear Omur, It was a pleasure and a privilege to assist both you and Narin with your purchase via Heritage Estates and we are so grateful that you were happy with our tailored service and took the time to review. We wish you both and your lovely girls health and happiness in your new home. With my very best wishes, Criena

5/5

Google

Criena and her team at Heritage Estates handled the sale of my property in Glenview and did a great job from start to finish. From initial marketing to viewings and then helping to guide me thru the process thru to Exchange & Completion...even providing advice & invaluable support with my new purchase. I'm eternally grateful and would always look to use Heritage Estates again in the future if and when i ever move again. Alex

Alexander · 10 June 2023

Agent replied · 11 June 2024

Hi Alex, Lovely to hear from you and thank you for a great review. We'd be happy to help you with any future property or financial needs. It was a real pleasure assisting you and we hope that you settle well into you new home. Looking forward to seeing the renovations. I know we'll keep in touch, Criena

5/5

Google

Whether you are buying or selling, you need Heritage Estates by your side. My first experience selling a property, Heritage Estates came by recommendation from a family member after two previous failed attempts with high street agents and many disappointing valuations. Criena told me she would have a buyer within one week… I laughed but she proved me wrong and seven days later we accepted an offer. I can’t thank Criena enough for all of her hard work, dedication and perseverance with our sale. She has such a wealth of knowledge on pretty much everything and goes above and beyond for her clients. It was a journey! But Criena made it bearable. Professional, but with a personal, tailored feel. With this came a great sense of humour. I couldn’t have chosen a better estate agents.

Rosie · 9 November 2024

5/5

Google

If I could give more than 5* I would! From start to finish Heritage estates were absolutely everything we could have asked for in an estate agent. Criena dealt with both the purchase of our new property and the sale of our old property. She was polite, conscientious and went above and beyond to help us get through the entire moving process. From the initial valuation of our property we were happy with the service: brilliant images of our sale property, quick listing of our sales property (Our house was listed on line the same day the pictures were taken!), excellent management of multiple enquiries to see the house and organising of these enquiries and first class advice when considering the offers we had received. Criena's help didn't stop there! We had a particularly difficult sale process due to issues caused with a poor solicitor during our previous purchase of the house and Criena went out of our way to help us resolve the issues so that the sale did not fall through. Throughout the entire process Criena took on work that fell outside of her remit to move the entire chain along. We cannot tell you how thankful we were for this help- we couldn't have got there without her! We can 100% say that if we were to decide to sell our current property we would go straight back to Heritage estates and would not consider any other estate agent. We will recommend Heritage estates to all people we know that mention they are looking to sell! Similarly we would be more drawn to a house being sold through Heritage estates as we know we would be in safe hands!PositiveResponsiveness, Professionalism

Amy · 25 August 2022

Agent replied · 11 June 2024

Hi Amy, your words mean so much. It was lovely dealing with yourself and Paul and, despite the challenges on your sale, we were determined to have a good outcome for you. You were model clients, always responding to the advice I gave you and helping me in any way you could to overcome the problems (and promptly). Great team work!! I look forward to working with you again in the future and can't wait to see the house once you have renovated it. Warmest wishes to you both, Criena

5/5

Google

The service we have received has been incredible. The house we had to sell hid its problems but every issue was dealt with efficiently, effectively and with persistence and cheerfulness. We were kept fully informed at all stages. This is our second time of using Heritage Estates and we will definitely use them again - every time we have a house to sell in Kent.

Lindsey · 11 October 2025

Agent replied · 18 June 2025

Dear Lindsey, Thank you so much for your lovely review and kind words. It means a great deal to us to have positive feedback from our clients. We pride ourselves on our professional commitment, care and dedication to customers, and this is truly appreciated when recognised. Once again, it was a pleasure assisting you and it would be great to work with you again in the future. Criena

5/5

Google

Criena is the best real estate agent that I have ever come across. She is extremely experienced and hard working, and most importantly she genuinely cares for you. For example, she would not place a tenant in your property if it is a tenant that she would not want in her own property. I was out of the country while selling a property. She took care of everything for me, such as finding reliable builders to fix issues raised by the mortgage provider and giving them access to the property. I cannot thank Criena enough for all her help and dedication.PositiveResponsiveness, Quality, Professionalism, Value

Jennifer · 10 June 2022

Agent replied · 11 June 2024

Dear Jennifer, your feedback is very much appreciated. It was a pleasure helping you with selling the flats and freehold. Please don't hesitate in contacting us in the future and thank you for being a wonderful and co-operative client. Best wishes, Criena

5/5

Google

We used Heritage Estates to purchase a buy to let property recently and was really impressed with the service provided by Criena and her team. She went above and beyond throughout the whole process and we would definitely recommend to others and use her services again.

Mark · 11 October 2024

Agent replied · 11 June 2024

Dear Mark & Kerry, It was a pleasure assisting you with your buy to let purchase. Thank you for your lovely comments. I hope this is the first of other purchases via Heritage Estates and I'm looking forward to working with you in the future. Kindest regards, Criena

5/5

Google

Criena & the team at Heritage Estates have helped me over a 10 year period with a rental property I owned and sold recently,Criena’s knowledge of the business was invaluable,I literally wouldn’t of coped without her help and patience with a number of different issues over our time together,I highly recommend Heritage Estates 👍 David. …

David · 22 December 2025

Agent replied · 16 April 2026

Dear David, Thank you for remaining a long and loyal client for over a decade. I'm sure our paths will meet again and we are always just a phone call away. It has been a pleasure doing business with you! Kind regards, Criena

5/5

Google

A truely professional service, as the buyer of the property we expected our estate agent to aid the sale. But, from start to finish it was our venders agent that offered exceptional service. Heritage estate agents, Criena were amazing, friendly, nothing was too much trouble . If I was to sell our property I wouldn't hesitate heritage would be our agency of choice. We even recieved a card on our 1st Christmas in our new home.PositiveResponsiveness, Professionalism

Julie · 10 June 2022

Agent replied · 11 June 2024

Hi Julie. Hope you and Jamie are well. I bet the bungalow looks amazing! Thank you so much for your lovely words. We often have feedback from our sellers so lovely comments from the buyers is always a bonus and, yes, we would love to help you in the future, should you decide to sell. Best wishes to the family. Criena

5/5

Google

Very professional service with constant updates on the progress of the sale, I would strongly recommend Criena for her help and advise with a friendly but professional attitude, many thanks Criena for all your help and excellent service, regards from Steve and Diana

Steven · 11 October 2024

Agent replied · 11 June 2024

Dear Steve & Diana, Thank you for your heart-warming feedback. It was delightful to act on behalf of such lovely, listening sellers. I truly hope you find some comfort with finalising matters now the sale has gone through. The buyers love the house and I'm sure they will make it a wonderful home. Always happy to assist you in the future. Criena

5/5

Google

Criena and the team were very professional in dealing with a very tricky sale and went above and beyond to finalise the sale in a convenient time for us.The information was regularly updated and clear,i would 100% recommend this estate agent to eveybody.

Julie · 11 October 2024

Agent replied · 24 August 2024

Dear Julie, We're so grateful to the Cook family for recommending you to Heritage Estates and, in turn, you recommending us to others in your review. Most of our business is done from referrals and returning happy clients and we thank you for putting your trust in us. You were a pleasure to work with and it was great to agree an immediate sale for you and take it forward to a speedy conclusion. We are always happy to help in the future should you need any assistance. Best wishes, Criena

5/5

Google

Criena has been an excellent estate agent to work with - and we've worked with many! Her communication is clear and comprehensive. She is responsive and understands the needs of the buyer, anticipating what's needed and when.

Emma · 11 October 2024

Agent replied · 24 August 2024

Dear Emma, It was a pleasure to work with you and the charity and we're glad to have been a part of that important housing service within the community. Great buyers, who listen and co-operate, working closely with the agent and completing very quickly are a great contact to have. Rest assured, Heritage Estates will be here to assist you in your next purchase should you require us. Keep up the good work! Criena

5/5

Google

This company went he extra mile to ensure the sale of my property completed to my satisfaction . I would not hesitate to recommend using them for first class and profesional service.

Barbara · 16 March 2026

Agent replied · 11 October 2026

Dear Barbara, Thank you so much for your positive review. It was a pleasure doing business with you and assisting you with the sale of a property that held so many long-term memories for you and many generations of your family. I hope we can work together again in the future. My very best wishes, Criena

5/5

Google

I highly recommend "Heritage Estates" Criena Erangey was brilliant from start to finish. Criena updated us at every opportunity, and she has a wealth of knowledge and explained everything and answered all of our questions. Thank you so much for making the process stress free, and for being so helpful and professional. Lorraine Carter.

Lorraine · 10 June 2023

Agent replied · 11 June 2024

Dear Lorraine, thank you so much for your lovely, positive review and feedback on the services of Heritage Estates. It was a pleasure assisting you and your sisters through the selling process. Thank you for choosing Heritage Estates and for being listening customers, taking our advice on board. and helping therefore to make the process a smooth one. We wish you all the best in the future. Kind regards, Criena.

5/5

Google

It was an absolute pleasure working with Heritage Estates when we were looking for the right home to rent for our family. Criena made the entire process clear, simple and stress-free. She was always responsive and made sure all arrangements and paperwork were on time. We would definitely recommend!

Hazlina · 11 October 2023

Agent replied · 11 June 2024

Dear Hazlina, Thank you for the lovely review. We hope you and your family have settled in well to your new home. We are delighted that you were happy with our rental service and for your kind words. We hope you make it a long-term home and we are always here to help you again should you need us. Best wishes, Criena

5/5

Google

We have used Criena a few times to sell our properties in challenging times and she has always delivered. Her and Alex are very approachable, empathetic and will work hard to ensure that your sale and/or purchase goes as smoothly as possible. We would 100% recommend Heritage Estates. Thank you both!

Gilda · 3 September 2025

Agent replied · 28 December 2025

Dear Gilda, Thank you so much for your positive review. We hope you are very happy in your new home and wish you all the health and happiness there. It is always appreciated when clients return to use our services having experienced our commitment to our clients previously. All the best, Criena

5/5

Google

Our experience of heritage estates has been more than we could of expected, we are very happy with the service we received, from start to finish we were supported and kept informed. Heritage estates is a company you can trust and rely on, they will give you 100% and really go the distance to ensure a smooth process. I will always recommend them and cannot thank them enough for all that they have done for us.

Hannah · 11 October 2024

Agent replied · 11 June 2024

Dear Hannah & James, It was a pleasure getting to know you and your family and understanding your future goals. I hope the move to your new home is the stepping-stone you need to help you on your way. I can honestly say that you have been a pleasure to work with and assist. I wish you both every happiness in your new home and for the future. Kindest regards, Criena & our team at Heritage Estates

5/5

Google

I wouldn't hesitate to recommend heritage estates when selling your house. I knew I could phone or email and Criena would do whatever she could to help and advise. She regularly kept us updated on progress.

Jill · 22 December 2025

Agent replied · 16 April 2026

Dear Jill, Thank you so much for your positive feedback! It has been so lovely to meet you and we'll always be happy to help you and yours with any future property needs. Kindest regards, Criena

5/5

Google

Criena and her team at Heritage was incredibly selling my house, Criena went above and beyond to help with anything Thank you

Sarah · 11 October 2024

Agent replied · 24 August 2024

Dear Sarah, Thank you for your kind words. It was a complete pleasure assisting you with your sale and also guiding you through your buying purchase. I hope you and the family will be very happy in your lovely, new home. Criena, P.S. Always here to help you in the future x

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