Trusted Agent profile · Melton Mowbray
★★★★★
48 reviews across 1 platform
21 Market Place, Melton Mowbray, LE13 1XD
Alexanders's office in Melton Mowbray, at 21 Market Place, is rated 4.8 out of 5 across 48 reviews on 1 platform, including 48 Google reviews rated 4.8.
Every review we hold for the Melton Mowbray office, from every platform, shown as written. First names only.
5/5
GoogleA huge thank you to Yvonne Round at Alexanders who assisted us in our recent house purchase. Yvonne’s level headed efficiency and charming personality went above and beyond what we have experienced in the past. I would not hesitate to use Alexanders in the future, Top notch, professional company! Many Thanks. John & Elizabeth Mulligan.
5/5
GoogleAbsolutely fantastic service, Louise had great knowledge of all the houses we were looking at, Thankyou to everyone in that office. 1st Class service.
Thanks Bev, lovely words!
5/5
GoogleJamie worked tirelessly to sell our home, keeping the buyers, solicitors and ourselves updated with progress. The office team emailed and messaged us about viewings and followed up afterward for feedback. I would happily use Alexanders again.
An absolute pleasure Mark and thankful for the feedback.
5/5
GoogleWe were looking for a very specific property to be our forever home. Alexanders went out of their way to find us several options. We were thrilled with our final choice. The staff were fantastic throughout the whole process and our sale and purchase went smoothly and quickly. Alexanders clearly go above and beyond.
5/5
GoogleHaving previously signed up with another agent to sell my property with no success. I was thrilled with the commitment Alexanders showed in selling my property. Louise, our sales negotiator was on hand through every stage showing her knowledge, understanding and empathy through a rather complex sale. Would recommend. 10/10!
1/5
GoogleHonestly, I could not recommend them less if I tried. A comment supported by the following facts: (1) The house undervalued by the Managing director of Alexanders by nearly 10%, issue averted by me holding out for a better value (2) Three office mangers during the sale process, all let go for performance reasons we were told (3) Attended a viewing with no key, situation rescued by our neighbour who attended and stayed to lock up (4) A sales director whose employment status was unclear at the outset and quite invisible (5) When the chain got into difficulties and was on the brink of collapse the sales director informed us that the Alexanders MD had said 'let it go', hardly the attitude one expects (6) The office confirming to us that the account had been settled on completion and weeks later the MD of Alexanders leaving very unpleasant messages threatening legal action because the account had not been settled as they said it had! ................ I tend to try to go with say nothing unless you can say something nice but the rather unpleasant manner in which this sorry episode was handled by James Kirk, the managing director, I believe a simple acknowledgement of their error and a request for payment would have been so much more professional and expected out of pure decency. As I say, I can neither recommend the professionalism nor the attitude, one plus note was they use a very good photographer. Is that enough? Not for me.
5/5
GoogleAlexanders have been an exelent service. We have sold two houses with them in the last few weeks and the support and advice has been amazing. We have been supported by Yvonne and Kay in particular who have chased and worked hard to make sure the other parties and solicitors are woking together to get to the end result. They have offered support and kindness when a house sale fell through and chased other buyers who has been previouslty interested. All the staff helpful and efficent . They say what they are going to do and get back to you with an answer. I would recommend Alexanders for the service they have provided.
5/5
GoogleAlexander’s helped us buy our first home! Yvonne and Rosemary were both really helpful and friendly throughout the process and were very quick to provide updates etc. Would recommend using Alexander’s.
5/5
GoogleYvonne at Alexanders has been extremely supportive and helpful during the purchase of our new property, and I would happily recommend Yvonne and the rest of the team. Thank you
5/5
GoogleGreat service from start to finish from all of the team. I lived three hours away from the property I was selling and Alexanders were so helpful in organising every aspect of the sale and keeping me up to date. Would thoroughly recommend.
Dear Tom, thank you for very much for taking the time to provide invaluable feedback. As you know we aim to go above and beyond and some for our vendor clients. We are thrilled that your sale has now successfully completed. With extremely challenging market conditions it is the ultimate satisfaction of our vendor clients that must take precedent and unfortunately this does not please some buyers. Thank you once again your custom and faith has been hugely appreciated. All the best, #Ateam #Alexanders
5/5
GoogleJamie put 100 percent into selling our property and sold at the asking price, very good service and highly recommend.
Thank you for the positive feedback, was an absolute pleasure working with you.
5/5
GoogleWe had an "interesting" experience with our sale due to an unusually difficult solicitor acting for the buyer. Jamie worked very hard to keep everything on an even keel and ensured the sale still went through and completed on time.
5/5
GoogleI found the professional at Alexanders exceptional. The staff were thorough and efficient in the sale of my property. I would highly recommend Alexanders.
5/5
GoogleWhy would you not want Jamie selling your house? He has a wealth of experience, understands the ever changing market and takes the time to understand his clients requirements. Highly recommend him.
5/5
GoogleSold my house with Alexander’s and they were great from start to finish. I needed to move in a certain timeframe and they made sure this happened. Would highly recommend
5/5
GoogleDid what others couldn't do. Marketing the property was excellent and very professional. wish I had chosen them sooner.
1/5
GoogleI enquired about a house for sale and noone got back to me. I left a message with someone who said he would pass the message on to the sales team. Be careful who you put your house on the market with.
5/5
GoogleGreat experience with Alexander’s, I had the pleasure of dealing with Yvonne and Jamie who were both extremely helpful and had excellent communication. Would definitely recommend to anyone looking to list or buy a property.
5/5
GoogleVery helpful and supportive throughout the process of selling the house. Good and realistic advice. They kept me up to date with progress and made sure that progress occurred at an appropriate pace.
5/5
GoogleAlexanders have been great both the Melton and Loughborough branches Very helpful and keep you up to dated with what’s happening definitely recommend Alexanders if you are thinking of burying or selling
5/5
GoogleFriendly team offering honest advice.
5/5
GoogleRating only, no written review.
Thank you for the review! Wish you all the best in your new home.
1/5
GoogleRating only, no written review.
We are struggling to identify your compliant and therefore feel this is not a genuine review to our business. At Alexanders, we take any negative feedback extremely seriously and your feedback has been passed promptly to our senior management team who are keen to discuss your complaint in more detail. Please call the office on 01664896332 and ask to speak with Harry Flower (Managing Director).
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alexanders's Melton Mowbray office has 48 reviews across 1 platform: 48 on Google.
Alexanders Melton Mowbray is rated 4.8 out of 5 across all 48 reviews, and 4.8 out of 5 on Google from 48 reviews.
Alexanders Melton Mowbray, 21 Market Place, Melton Mowbray, LE13 1XD.
