Trusted Agent profile Β· Melrose Hall

Matthews Estate Agents St. Mellons reviews in Melrose Hall

5.0

β˜…β˜…β˜…β˜…β˜… Excellent

72 reviews across 2 platforms

The Gatehouse, Melrose Hall, CF3 0EG

Matthews Estate Agents's office in Melrose Hall, at The Gatehouse, is rated 5.0 out of 5 across 72 reviews on two platforms, including 67 Google reviews rated 5.0.

Google logo

5.0 / 5

67

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Melrose Hall office, from every platform, shown as written. First names only.

5/5

Google

Matthew's estate agency and in particular David have been very helpful in the purchase and selling of our house. The tenacity to see us through to a successful conclusion has been excellent! Highly recommended

D Β· 28 April 2024

5/5

Google

Have recently purchased a house with Matthews. Deborah was the lady we dealt with and she was great. The whole process was quick and efficient and communication was always very prompt. Thank you for helping us find our new home 😊 …

Karen Β· 30 September 2023

5/5

Google

Deborah was an instrumental part of the entire selling process from advertising and viewings to chasing solicitors, keeping me informed throughout the entire process. She was always available and made us feel at ease even at the most stressful moments.

Shane Β· 12 July 2023

5/5

Google

I have connected with agency for letting. They are best at what they do. Very good nature people I would say they are awesome. If could explain what you are expectation and price details they can accommodate the best. Suggested for everyone in Cardiff. Thank you Dora and David..

Naveenkumar Β· 9 September 2022

5/5

Google

It was an emotional time for us parting with a much loved family home after our parents died. We met Deborah in the early stages of the process and what stood out about her from other agents was her interest in people and her sound …

Mike Β· 15 April 2025

5/5

Facebook

We have dealt with David and his team on several occasions and found them very professional, but more than that very down to earth and friendly.

Paul Β· 26 November 2018

Agent replied Β· 23 September 2025

Thanks very much Paul

5/5

Google

Matthews estate agents recently sold our property for us in Clearwater way after other agents failed with false promises. Deborah was excellent always kept us informed and was realistic, professional and friendly. The property was sold very quick and only viewed by people who met our criteria. Excellent service and highly recommended. Thank you

Lynette Β· 7 July 2017

5/5

Facebook

Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem.Quickly contact her via, Email: elizabethbays70@gmail.comwhatsApp number: +1(209)896-9431

Nqobhani Β· 18 January 2023

5/5

Google

We would highly recommend Matthews Estate agents and Deborah in particular as she was who we dealt with. We had an extremely quick start to our journey of sellling and buying through Deborah which then went on to be a very long journey which I can only describe as a rollercoaster. Deborah ended up being in our lives for over a year and took an interest in us as a couple not just as customers in the property chain. She kept us updated all the way and provided support and advice, she would contact us with updates or reply to queries whenever they arose even when that wasn't during normal 9-5hrs. We initially felt that the fees were more expensive than others but went with Matthews anyway as Deborah promised an above and beyond service. She most definitely provided this and we would recommend paying that little bit extra as I have no doubt that had we gone with other agents we would not have had the service we got from Deborah and our sale and purchase would have fallen through. Thank you!

Anna Β· 7 January 2023

5/5

Google

Deborah and the staff are amazing here. They worked so hard for us . Many thanks to all the team . The Harvey family

Sue Β· 18 September 2025

5/5

Google

We would highly recommend Matthews Estate agents and Deborah in particular as she was who we dealt with. We had an extremely quick start to our journey of sellling and buying through Deborah which then went on to be a very long journey which I can only describe as a rollercoaster. Deborah ended up being in our lives for over a year and took an interest in us as a couple not just as customers in the property chain. She kept us updated all the way and provided support and advice, she would contact us with updates or reply to queries whenever they arose even when that wasn't during normal 9-5hrs. We initially felt that the fees were more expensive than others but went with Matthews anyway as Deborah promised an above and beyond service. She most definitely provided this and we would recommend paying that little bit extra as I have no doubt that had we gone with other agents we would not have had the service we got from Deborah and our sale and purchase would have fallen through. Thank you!

Anna Β· 29 December 2022

5/5

Google

I recently sold a property using Matthews. It was a complex sale and involved probity. Deborah, in particular, is extremely knowledgeable, hard working and goes above and beyond what one might normally expect from an estate agent. I have the highest regard for this company and unreservedly recommend them to you.

Malcolm Β· 1 October 2024

5/5

Google

Deborah's caring, compassionate nature together with her great listening ability have helped me through the emotional and difficult process of coming to terms with selling my family home. She has walked me through not just as an estate agent but has become a friend. Nothing has been to much trouble always ready to answer any questions .In my opinion this sets Matthews Estate Agents apart from any other. She, they genuinely do care, which isn't always the case into today's society. If you want the BEST you need look no further!

Lynda Β· 9 September 2022

5/5

Google

As a first time buyer Deborah made the process really easy and straight forward, from the first day seeing the house to completion it was done within 7 weeks. Couldn’t recommend enough!

Tyla Β· 10 August 2022

5/5

Google

Extremely easy process from start to finish! Great communication with Deb from day one & she was always available whenever we had a question and always knew the answer. They delivered on every promise, extremely knowledgable & ensured we were well prepared before we put the house on the market. Their advert they produced, including the pictures, were spot on & captured our house so well. We would definitely use them again & can’t recommend and rate them highly enough.

Karl Β· 10 August 2022

5/5

Google

We recently sold and purchased homes with Deborah and David at Matthews Estate Agents and cannot recommend them enough. I've been involved in the property industry for a number of years and have worked with many agents, but very few have offered the personal service that Deborah and David do. They really care about making sure your move goes through as smoothly as possible for you and their communication throughout the process was perfect. Not only did they present our offer on the property we purchased in the best possible light for us, but they also sold our home for the asking price with just one 'open day' of viewings. We were in quite a chain, however, the whole process from the day our offer was accepted to the day of completion on our sale and purchase took just three months (I had other transactions taking place at the time which were more simple and took twice as long with different agents). If you are looking to sell a property and want to use an agent you can trust and have faith in, then look no further than Matthews Estate Agents. The fee they charge for their service is incredible for the value you receive and you will be looked after every step of the way. If you are lucky enough to also be purchasing through them as we were, then you'll be in safe hands! They are truly exceptional at what they do!

Chris Β· 6 July 2022

5/5

Google

I switched from my old useless estate agent to Matthews, and the difference couldn't have been more stark! They were proactive and really cared; the process was made easy and smooth. I will definitely use them again.

Alexandra Β· 27 February 2025

5/5

Google

Really impressed with Mathews Estate agents (Cardiff) and Deborah in particular who looked after our sale. I was on with another well known estate agent previously and we had 5 viewings …

Dawes Β· 15 April 2025

5/5

Google

Thank you so much for all your help during our purchase. I would highly recommend Matthews estate agents, they have been brilliant from start to finish. We purchased our house recently and we dealt mainly with Deborah who has just been amazing!! She kept us up to date on everything, gave great advice when needed and made the process go as smoothly as possible. Thank you!

Rachel Β· 10 August 2022

5/5

Google

Recently purchased a property with Matthews Estate Agent and I have to say the customer service was amazing. …

Idris Β· 15 April 2025

5/5

Google

David and Deborah at Matthews estate agents, are consummate professionals and have recently overseen the sale of our house in Old St Mellons. We can't thank them enough for all they have done and could not have wished for better service. …

John Β· 15 April 2024

5/5

Google

A brilliant experience from start to finish. Deborah, who I liaised with most throughout, was diligent, attentive, and communicative; it's to her immense credit that she made the whole sales process stress-free. I highly recommend instructing Matthews: they provide a truly exceptional service.

Ravi Β· 2 December 2023

5/5

Google

Deborah at Matthews has been brilliant in our house sale, from early visits valuing and advising, through to great communication during viewings and negotiations. Her diligence and tenacity during the sale process smoothed what could have been a disastrous falling chain into an easy sale from our point of view. A massive credit to Matthews.

Nick Β· 8 December 2022

5/5

Google

Matthews estate agents recently sold my apartment and it was a pleasure to have them as my agents ,everything from start to finish went well ,deborah and dave make the sale process straightforward for the buyers and sellers

Michael Β· 2 December 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Matthews Estate Agents St. Mellons

How many reviews does Matthews Estate Agents St. Mellons have?

Matthews Estate Agents's Melrose Hall office has 72 reviews across two platforms: 67 on Google, 5 on Facebook (across the whole business).

What is Matthews Estate Agents St. Mellons's rating?

Matthews Estate Agents St. Mellons is rated 5.0 out of 5 across all 72 reviews, and 5.0 out of 5 on Google from 67 reviews.

Where is Matthews Estate Agents's Melrose Hall office?

Matthews Estate Agents St. Mellons, The Gatehouse, Melrose Hall, CF3 0EG.

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