5/5
GoogleBrilliant service. Very helpful and pleasant staff. Kept us informed at every stage of the sale. Nothing was too much trouble. whilst being professional. Thank you Matthews Estate Agents.
Trusted Agent profile
Matthews Estate Agents St. Mellons reviews
★★★★★
72 reviews across 2 platforms
The Gatehouse, Melrose Hall CF3 0EG
Matthews Estate Agents's Melrose Hall office at The Gatehouse is rated 5.0 out of 5 across 72 reviews on two platforms, including 67 Google reviews rated 5.0. The 5 Facebook count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Melrose Hall office, from every platform, shown as written. First names only.
Google5/5
GoogleCouldn’t recommend any higher! fantastic service from start to finish! Deborah did an amazing job at keeping the process smooth and organised even when things got complicated within our chain she kept everyone updated and made sure things were getting done. A real high quality service with amazing transparent communication throughout!
5/5
GoogleDeborah from Matthews Estate Agents helped guide our family through selling our parents home. She listened to our wishes, concerns and answered all our questions. She is truly passionate about her career. Her dedication to detail , professionalism make this agency, Gold Award winning on every aspect of the process!
5/5
FacebookI used Matthews Estate Agents to buy my house and they kept me updated constantly and had very kind and efficient staff as a first time buyer would most definitely recommend x
Agent replied · 30 July 2023
Thank you so much Emma, a very kind review...😊
5/5
GoogleHave just sold a property through Matthews Estate Agents. I was totally impressed and grateful for their professionalism throughout the process. Thanks to their excellent marketing the property sold quickly, with negotiations handled efficiently and clearly. I had no hesitation in recommending Matthews Estate Agents to a close friend, whose property also sold quickly. Excellent service, start to finish.
5/5
GoogleThey worked so hard . Deborah in the St.mellons office was unbelievable helpful . We were very pleased with the excellent service they gave us .
5/5
GoogleVery professional and friendly service. Prompt when dealing with all correspondence with myself and my solicitor. Will highly recommend and certainly use again for all my property needs.
5/5
GoogleI can't recommend Matthews Agents enough. They were the best agents to have had handled us during the time we were still renting properties. I would like to commend Dora as she was so helpful and easy to approach all throughout... Many thanks for your great service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSale of my property was completed within 8 weeks, amazing customer service experience, kept informed throughout and thorough checks on readiness of buyer was a key factor in speed of completion. Will definitely recommend to family and friends.
5/5
FacebookCan't recommend Matthews' Estate Agents enough, fantastic service. Deborah, our estate agent was incredibly friendly, helpful and professional. Thank you!
Agent replied · 30 July 2023
Thank you so much for the review Lisa. All the very best for your exciting furture. 😃
5/5
GoogleI can't recommend Matthews Agents enough. They were the best agents to have had handled us during the time we were still renting properties. I would like to commend Dora as she was so helpful and easy to approach all throughout... Many thanks for your great service!
5/5
GoogleI would highly recommend Matthews Estate Agents. We have recently rented a property through them and they were excellent. Where other agents were not getting back to us as we had pets they kept us informed throughout.PositiveResponsiveness, Professionalism
5/5
GoogleWe purchased a house through Matthews Estate Agents and we had Debbie helping us along the way. She was fantastic and despite us having a complicated chain, and doing everything during COVID, she was professional and helpful.PositiveQuality
5/5
GoogleThe whole experience of dealing with Matthews Estate agents was excellent. Professional, great communication and always available at the end of a phone. A lot of other agents could learn from Matthews.PositiveProfessionalism
5/5
GoogleMatthews Estate agents have been very good at finding us a tenant and managing the property. They are responsive and arrange tradesmen to do the jobs as required. They communicate well by email and phone and I have not had any problems.
5/5
GoogleAmazing estate agents, they made selling my house so easy and stress free. I cant thank them enough. They will always answer your calls and are very professional at all times.
5/5
GoogleTop service for a very reasonable pricing. Would not ask for more. One of the best in the business. Will keep using their services as they always beat my expectations.
5/5
GoogleGreat service worth paying for. It's tempting to use online estate agent services but Matthews demonstrated for us why it's worth using a traditional agent. Friendly honest and flexible service.
5/5
GoogleProfessional, efficient and friendly. A joy to deal with Matthews over the three years we rented from them. Excellent agents.
5/5
GoogleOne of the best agent's I have rented a property from. Friendly, helpful, and always available.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHelped us find the dream home! Excellent communication throughout. Would highly recommend to anyone! Very friendly team!
5/5
GoogleAbsolutely outstanding! Customer service was excellent! Very friendly and patient!
5/5
GoogleAbsolutely outstanding! Customer service was excellent! Very friendly and patient!
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Matthews Estate Agents St. Mellons
How many reviews does Matthews Estate Agents St. Mellons have?
Matthews Estate Agents's Melrose Hall office has 72 reviews across two platforms: 67 on Google, 5 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Matthews Estate Agents St. Mellons's rating?
Matthews Estate Agents St. Mellons is rated 5.0 out of 5 across all 72 reviews, and 5.0 out of 5 on Google from 67 reviews, checked 9 October 2026.
Where is Matthews Estate Agents's Melrose Hall office?
Matthews Estate Agents St. Mellons, The Gatehouse, Melrose Hall CF3 0EG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.