5/5
Charlotte was great throughout the whole process, especially on move day when things didn't quite go to plan and she helped find emergency storage and a bed for the night very last minute!
Trusted Agent profile Β· Melksham
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206 reviews across 2 platforms
11 High Street, Melksham, SN12 6JR
Kingstons's office in Melksham, at 11 High Street, is rated 4.8 out of 5 across 206 reviews on two platforms, including 201 Google reviews rated 4.9.
Every review we hold for the Melksham office, from every platform, shown as written. First names only.
5/5
Charlotte was great throughout the whole process, especially on move day when things didn't quite go to plan and she helped find emergency storage and a bed for the night very last minute!
5/5
We are almost near completion, and so far, Kingstonβs Melksham have been fantastic. I was able to bring people over for quotes of work to be carried out to the property which is very helpful to help me plan ahead before I get the keys. Callum is the only person I have met from the team so far and he's been nothing but helpful and catering for our needs, Iβm sure I have annoyed him with the constant calls lol, but he's been there every time we need him! We will use you again 100% in the future thanks for all your help so far π
5/5
Fantastic service from a local Estate Agent, we cannot thank Callum, Lee &Joe enough. They sold our house within hours as they knew a suitable buyer & guided us through the purchase of our new home the same week. They are each very knowledgeable and professional - we also managed to have open & honest conversations with all of them, plus some laughs along the way! Excellent communication through the whole process and always with a smile, they made a tough process very smooth and we wouldn't hesitate to recommend them. Thanks very much to the whole team!
5/5
My opinion is that Kingstons Melksham is the best estate agency in Melksham, after contacting every estate agency in town almost two years ago. The staff is extremely customer oriented and proactive. They are proffesionals and I highly recommend it to anyone who rents/lets. And it is not just one time experience. Since then, our communication with Kingstons Melksham is one of the best, I appreciate their way of organizing and maintainance during our tenancy agreement.
5/5
5 STARS! We have just sold and purchased through Kingstons and i can not fault them. Its been a long road and things didn't always go to plan due to no fault of their own yet the whole team have been fab, especially Tamzin who has been there every step of the way, I don't think i could of done it without her. I would recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
1/5
I sent Kingstons a email via Rightmove requesting a viewing on a property, no reply . I telephoned Kingstons requesting a viewing , all sales staff were not available ,I was promised a reply call that was never made I received a short email from Kingston telling me a Tennant was in the property and I would be contacted when a viewing could be arranged, I received no contact . Once again I telephoned Kingston and was told Tennant was moving out and a viewing could be arranged on Thursday if the Tennant had left. On Thursday I received a text telling me the property had been sold after a viewing three days earlier ..while the Tennant was in the premises. Totally let down by this company .will not be Interested in any thing these cowboys are selling .
5/5
Highly recommend Kingstons Estate Agents, Melksham. As a buyer, they were very good at keeping me updated with the transaction and speeding up the process of the sale, which made everything so much easier. I havenβt experienced such great customer service from an estate agent before. Callum and Tamzin were fantastic as well. Thank you.
5/5
I would highly recommend Kingstons (Melksham) if you're looking to either sell or buy a property. We switched to their office after an unhappy time with another agent and they never let us down, even through some tricky issues that came up. Great communication and attention to detail, not to mention being very nice people to deal with!
Hi, thank you for the positive review. We really appreciated the opportunity to assist you with the sale.
5/5
The team at Kingstons recently helped me sell my house. Everyone I dealt with was extremely friendly and helpful and professional. Excellent communication and all my questions and queries were answered promptly. Throughly recommended and would use again in the future. Thank you all.
Thanks Lynne, glad we could assist and thank you for choosing Kingstons to help you move! Regards Kingstons
5/5
Great service from start to finish. Charlotte kept us up to speed, constantly giving updates on our purchase. Would highly recommend
5/5
We bought & sold through Kingstons and the team were fantastic, they were very professional and helpful throughout the whole process. Joe makes amazing video tours that really show off your home, Callum really makes you feel at ease when you are viewing properties and Tamzin is constantly updating you and chasing solicitors where needed. We highly recommend Kingstons Melksham!PositiveQuality, Professionalism
5/5
I have been a tenent with Kingstons for almost 7 years and not had a single problem. Always on the ball and up to date with all certificates needed on the property and are amazingly friendly but professional staff nothing is ever to much trouble. Thank you Alistair and Sarah for taking care of me all these years .
1/5
Property was on for ages and nothing really happened. I put it on with another agent round the corner and had much better success with it being sold for full asking price.
Hi, we have checked our database at Kingstons Melksham and have no records of dealing with a Pam Simon? If we did deal with your property transaction and you were disappointed we are always looking for ways to excel in customer experience and would welcome any feedback being emailed to sales@kingstons.biz
5/5
Throughout the process, Kingston's delivered a first class service, from selling our property within 4 days, to finding us our perfect new home. Joe was extremly professional offering lots of informative advice & help. Callum also who chased the chain every week keeping us updated. Nothing was too much trouble. We would highly recommend Kingston's. Thankyou for all your help John & Sarah Glass
5/5
A Big Thankyou to the Team at Kingstons Melksham, we couldnβt be more thrilled with the experience, . From start to finish, the process was made so much easier and stress-free. My House Was Sold In the First day of going onto the market and β¦
1/5
Moved into a rented property that was absolutely filthy, covered with mould, with a carpet ridiculously stained and appliances not working. After admitting it themselves that it wasn't in an ideal state, They have done absolutely nothing to help us sort the problem. Two weeks after moving in and we're still bleaching mould and having to repaint the awful "touch up" jobs that were done to cover the mould rather than treat it. We have two windows that can't be shut, and didn't receive all the keys to the property. They forgot to collect a certificate on move in day and now we're supposed to work round them to get it to them even after everything else we have to do in the actual property. As a property MANAGEMENT company I have to question what they have actually done to manage this property?! Absolute joke and completely unprofessional. Been left absolutely stressed and deflated and they don't give one iota of interest. FYI "I don't mean to be rude but..." usually means you're being rude. Definitely won't be using again!
Hi, we are aware of your issues and the lettings department are attempting to deal with them. One of our team will be in contact with you today but if you have any further communications could you please tel 01225 709115 opt 3 or email lettings@kingstons.biz. Regards Kingstons
5/5
The team were fantastic from start to finish, took real care on the video and photos and understood the market for our property and local area really well. Sold within two weeks for a good price and the team communicated well throughout the sales process. Highly recommend.
Thanks Lucy for the nice review. Much appreciated!
5/5
I highly recommend Kingstons Estate Agents in Melksham. They've been incredibly accommodating to my needs as a member of the deaf community, providing ample time for communication and offering valuable assistance. I felt that they were well-informed about the needs of the deaf community.
Thank you Peter for the review, we all hope you enjoy your new home!
5/5
Kingstonβs have been brilliant as we purchased our first home, couldnβt fault their communication and going above and beyond to answer questions and help us where they could - canβt thank Callum enough especially for all he did right from the beginning. Would highly recommend
5/5
Kingston's were excellent in the handling of our sale. They were competitively priced, the listing and photos were professional, they handled plenty of viewings and communicated well throughout, and once a buyer had been identified they worked with our solicitors to get the sale completed quickly.
5/5
Kingstons were brilliant managing my property. Everything was done efficiently and professionally. When I went on to sell my house the selling team were great too and the sell went smoothly. Iβm really happy with the work of Kingstons and would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I recently purchased a house through Kingstons Estate agents Melksham. We were shown a couple of different houses whilst we were looking to see which one best met our needs. We found the agents friendly and very knowledgeable. When we β¦
5/5
The marketing and sale of my house went very smoothly. Kingstons played a huge part in this; the marketing material was excellent, viewings were managed well and the team kept on top of the process. I was regularly updated on what was happening. I really couldnβt have asked for more.
5/5
Kingston's have been very professional and helpful with our move from Cornwall back to Melksham. During all the restrictions they still went the extra mile to help us find temporary accommodation while the sale of the house went through. A big thank you to Callum, Lee and Joe.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kingstons's Melksham office has 206 reviews across two platforms: 201 on Google, 5 on Facebook.
Kingstons Melksham is rated 4.8 out of 5 across all 206 reviews, and 4.9 out of 5 on Google from 201 reviews.
Kingstons Melksham, 11 High Street, Melksham, SN12 6JR.