5/5
TrustpilotGreat communication
Great communication, service and friendly
Agent replied · 30 October 2024
Hi Rosemary,Thanks for your review, we're delighted you're happy with our service.Best of luck,Wards
Trusted Agent profile · Medway
Wards Rainham reviews in Medway
★★★★★
2,194 reviews across 2 platforms
19 High Street, Rainham, Gillingham, ME8 7HZ, Medway, ME8 7HZ
Wards's office in Medway, at 19 High Street, is rated 4.7 out of 5 across 2,194 reviews on two platforms, including 177 Google reviews rated 4.8.
Reviews
Every review we hold for the Medway office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKenny at the beginning
Kenny at the beginning, Sam and Adam throughout, allowing me extra visits as and when I asked, nothing was too much trouble Also the girls in the office were very helpful when Sam or Adam wasn’t there And finally Kim, extremely supportive and kept me updated all way through which was very helpful for me as the situation was getting quite stressful
5/5
TrustpilotThe Wards team have been so helpful…
The Wards team have been so helpful throughout the whole Buying process. Honi Jeynes especially, has been so helpful and has kept me informed of progress as we move along what can be a very stressful journey. A very professional service received and a big thank you!
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotGreat people and great service
I bought my flat 4 years ago through Wards and have just used them to sell it. From the marketing through to the completion of the sale, I have appreciated the expertise and advice of the team - Judy, Jason, Debbie, Dawn and Matt. They have made sure to stay in good contact with myself, my buyer and my solicitor and always remain enthusiastic and friendly!
5/5
Trustpilot5 stars
Just bought a house through Wards - they were all really useful, Maria Meddings, Tom Dodd, Adam Howell - all really good people. Would recommend
Agent replied · 30 October 2024
Hi George,Thank you for leaving a review! It's great to hear how positive your experience of buying a property with our team has been.Best wishes,Wards.
5/5
TrustpilotHad two viewings today and found Wards…
Had two viewings today and found Wards staff really friendly, helpful and knowledgeable of both houses Thankyou
Agent replied · 30 October 2024
Hi Kelly,Thank you for leaving a review! We're delighted to hear how friendly, helpful and knowledge you found our team to be whilst viewing properties. We wish you all the best as your search continues!Best wishes,Wards.
5/5
TrustpilotOur property acquisition was smooth and…
Our property acquisition was smooth and really well organised through Lily and at Wards. No complaints at all. Very professional estate agents.
Agent replied · 30 October 2024
Hi RK,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your property acquisition.Best wishes,Wards.
5/5
TrustpilotGreat help finding our first home :)
Wards were extremely helpful in supporting us with our property search over the past year. Especially Alex who has been amazing !
5/5
TrustpilotA Very positive experience
All the staff are very helpful especially Paul who was very supportive throughout.
5/5
TrustpilotIt was an amazing experience using…
It was an amazing experience using Wards to sell my house. From day one they have been very helpful and supportive. The team is amazing, special mention of Terri Truckle, Ami Banks, Sam, Kenny and last but not the least Kim. They have been extremely helpful throughout. Its been a roller coaster ride, but with the teams support and up to date knowledge and experience the sale process was smooth.
5/5
TrustpilotWe have recently moved into our new…
We have recently moved into our new family home and we couldn’t fault the service from Vanessa Tindal at all. Not only is she very professional but is also very warm and welcoming. She kept us up to date through out the whole process. Vanessa adds a personal touch that I have never found with previous agents. We can’t thank her enough!
5/5
TrustpilotAmazing energy
Amazing energy, especially from Judy the sales progressor, to get our purchase completed. And amazing patience too! Always following up, always replying when promised, always preempting issues. I wish the agent we used to sell our house was as committed!
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards - HEADCORN Kent
Wards - HEADCORN Branch Tom, Jade, Hollie & Kieran are all fantastic, they go out of their ways to assist. Couldn’t recommend them high enough
Agent replied · 30 October 2024
Hi Vicky,Thank you for leaving a review! It's fantastic to hear how positive your experience with our Headcorn team has been, we'll pass your kind words along.Best wishes,Wards.
5/5
TrustpilotHave just purchased a property via the…
Have just purchased a property via the Rainham branch, thank you to Judy and Alison for a smooth and quick transaction.
5/5
TrustpilotExcellent service from Wards personnel
Excellent service from Aimi in the Walderslade branch and Tom in Headcorn. Both very helpful, pleasant and knowledgeable about Wards and how they can assist clients.
Agent replied · 30 October 2024
Hi Marion,Thank you for leaving a review! It's great to hear how excellent the service you received from Aimi in Walderslade and Tom in Headcorn has been.Best wishes,Wards.
5/5
TrustpilotVery happy tenants!
Amy at Wards helped us secure a wonderful rental for our family of 4. We wanted to get in there as fast as possible, she and the team made it all happen.Everything ran very smoothly and we’re so happy here
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotBy far the best estate agents we have dealt with!
Wards have been brilliant in helping us navigate a house move during these difficult times. By far the best estate agents we have dealt with! Also, they are friendly and have made us feel welcome every time we've been into the agency. Thank you.
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
1/5
TrustpilotExtremely unhappy with branch manager
Extremely disappointed with my conversation with the senior branch manager after raising concerns with the survey that highlighted ground stability issues. After disregarding my concerns, he questioned my integrity when I informed him that I have spoken to the company that carried out the survey personally. I found his entire attitude arrogant and unprofessional and I would think twice to make any more enquiries with this branch.
5/5
TrustpilotFirst time I have used Wards as a letting agent
First time I have used Wards as a letting agent and in difficult circumstances in lockdown! Grace guided me through the process and was extremely helpful sorting everything out to ensure my tenants were happy when they moved in. Painless experience and would highly recommend.
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotWe viewed a property and completed…
We viewed a property and completed exactly two months later. Jade and the New Ash Green team provided fantastic service. From booking a viewing to post completion. They were very friendly, honest and professional. No query was ever too much. 100% recommend!
Agent replied · 30 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWith a pleased heart I write this…
With a pleased heart I write this review.I have had one of the most peaceful,smooth,friendly yet professional experiences working with along with this fantastic team.I would highly recommend anyone thinking to rent or buy a property to choose Wards as a median...Great job guys!!!
Agent replied · 30 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
Trustpilotwhat a great service from Ward's
what a great service from Ward's. Aaron is a top man, very helpful and great to deal with. Thankyou all . Andy
5/5
TrustpilotSpoke with Tom and Mark today at the…
Spoke with Tom and Mark today at the property management team, so helpful, so polite, absolutely brilliant! Lovely people can't thank them enough!!
Agent replied · 30 October 2024
Hi Christina,Thank you for leaving a review! It's great to hear how helpful Tom and Mark were when you spoke to them.Best wishes,Wards.
5/5
TrustpilotJames from Wards of Ramsgate
James gave us a valuation. He was very professional and remembered me from when I was selling my parents property after they had both passed away. A credit to your company.
Agent replied · 30 October 2024
Hello Susan,Thank you so much for your review. We're delighted to hear that James was able to help you with your property valuation - we'll definitely pass on your kind feedback!Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
