Trusted Agent profile · Medway
★★★★★
363 reviews across 2 platforms
126 High Street, Chatham, ME4 4BY, Medway, ME4 4BY
Mann's office in Medway, at 126 High Street, is rated 3.2 out of 5 across 363 reviews on two platforms, including 134 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Mann Chatham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Medway.
Every review we hold for the Medway office, from every platform, shown as written. First names only.
5/5
GoogleOverall an excellent, efficient team. They are a pleasure to work with and know the business very well. I want to only deal with Mann EAs moving forward. Great service. Well done team.
Thank you for your great 5* review and kind words. Kind regards, Scott
5/5
TrustpilotSupportive and professional
The agents are always responsive to inquiries and are very helpful.All online flat photos are authentic. The homes are in excellent condition.Additionally, they ensure that the home is professionally cleansed prior to your move-in.Every (minor) concern I had has been resolved swiftly.Strongly endorse them
5/5
GoogleFantastic service, always call back when they say they will and very helpful. Helped us find a house very quickly and have responded to any queries we have had about the property. Highly recommend.
Hi Erica, thanks for your great 5* review and recommendation. I'm delighted to read that you had such a great experience with Mann in Chatham. Best wishes, Tracey.
1/5
TrustpilotVindictive
Vindictive, sneaky, deceitful estate agent who thinks who can bully, intimidate and hold you to ransom by refusing to release the keys for my own property as I chose to go to different estate agent after wasting a month and as I was not satisfied and happy with the service provided.
1/5
TrustpilotIf I could give them no stars I would
If I could give them no stars I would. They are a terrible company. I have been living in a rental flat with mould growing that was proven to be due to the lack of heating in the property yet they have offered no apology and didn’t care that we were freezing during the winter months
5/5
GoogleMann countrywide, Chatham found me an excellent tenant in a very short period of time. Communication, financial transactions and all other dealings with the office was professional, easy, straight forward and completely hassle free. Their fees too are very reasonable. If you are looking for an Estate agent in Chatham that you can depend on, give Sam Tabor a call. I am glad I did.
5/5
GoogleI got a fantastic service from vivienne@ mann sales and letting Agents Chatham. Many thanks for all your effort, it was highly impressive.
1/5
TrustpilotThis is for Mann Countrywide Ashford.
This is for Mann Countrywide Ashford.The sale price was below my instructions and I was told the purchaser was a cash buyer. This was used as a negotiating ploy against me. I was told the buyer was applying for a mortgage by another Estate Agency. Mann admitted this was the case.Be careful of fast talking salepersons.
1/5
TrustpilotWORSE THAN COVID
WORSE THAN COVIDWe have been messed around, had our time wasted, and been stone cold lied to. I've been renting in London for over 10 years and they are honestly the worst agents I have ever had the displeasure of using.Save yourself time, stress and money and avoid them.
1/5
TrustpilotTerrible service
Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!
1/5
TrustpilotShockingly poor administration
Shockingly poor administration, failure to do the basics on time putting pressure on clients due to incompetence. I am a large scale landlord and due to the appalling customer service they have meted out to me as a guarantorI I am moving all of my properties currently with the Countrywide Group elsewhere in UK to more competent agencies.
1/5
GoogleAbsolutely awful from the staff to the service. AVOID.NegativeResponsiveness, Professionalism
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
TrustpilotDisgusting and stressful experience…
Disgusting and stressful experience with them
5/5
GoogleWe found Gurv Thind very efficient, really helpful service , highly recommend him .PositiveResponsiveness, Quality, Professionalism
Thank you for your great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAfter many phone calls to manns.i was…
After many phone calls to manns.i was finally called back to be told there would be no refund the £160 + a month charge was for them to have the tenant pay the rent to them then manns to put money in my bank.they are disgusting.
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
5/5
GoogleMatt Lewis Lettings Negotiator at 126 High Street, Chatham, Kent ME4 4BY. He has outstanding customer service skills, is Very calm, responsive and has excellent co operation.
1/5
TrustpilotRequested a quote for my new property…
Requested a quote for my new property purchase and best mortgage rateThe lady at Woolwich Mann and Co was very very really rude to meI asked her Manager to call me back and never heard anymorePoor service in my opinion
1/5
TrustpilotTerrible agent - can't trust them at all.
Terrible agent. Accepted an offer from us and played us along. Utterly misleading and dishonest. Avoid. Would never get involved with them again on any property.
5/5
GoogleGreat Expereince, would highly recommend, very helpful throughout the whole process,
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAppalling staff
I phoned today to book a viewing, I spoke to a girl named Amelia and was outraged by her tone and general lack of knowledge. If they can’t even check that their staff can speak correct English then I have no confidence in this company.
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Tell us what you need and we'll put you in touch. Mann Chatham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Medway.
