Trusted Agent profile · Matford
★★★★★
517 reviews across 2 platforms
Trood Lane, Matford, EX2 8YP
Part of Bovis Homes South West, see every office.
Bovis's office in Matford, at Trood Lane, is rated 2.3 out of 5 across 517 reviews on two platforms, including 10 Google reviews rated 3.8.
Every review we hold for the Matford office, from every platform, shown as written. First names only.
1/5
TrustpilotBovis are full of empty promises
Bovis are full of promises until they have your hard earned cash, and then just bale out and leave you to worry about how to put right their massive faux pas! Would we buy a new Bovis home again?? I would rather lick broken glass off the M5 during the rush hour - at least it's a quicker death!
1/5
TrustpilotA total nightmare
A total nightmare. there is not a one thing that is right with our three story house. We have been in for over a year, had to move out already twice just to come back to the house and find out it was treated by contractors with disrespect. the quality of the houses built by Bovis is shockingly bad.
1/5
TrustpilotDo not buy a Bovis
Do not buy. Poor workmanship. Years worth of snags. Do not waste your money with these complete fools. Lack of quality in my bovis new build. Will be buying off another builder next.
1/5
TrustpilotGhastly obnoxious builder-stay away or get burnt
This company's CEO will be in jail soon-the officers of the company tried to bribe us to offer positive feedback in the HBF/ NHBC survey which we refused. Their star ratings are abysmally low and this metric sets the criteria for customers buying from a particular builder. The matter is being escalated to the Serious Fraud Office.
1/5
TrustpilotBovis Homes. Worst company ever.
Totally awful. Unfinished house. Major problems like multiple floods. Moved out twice into temporary accommodation for them to fix. 2.5 years of fighting with customer service to get it all sorted and that was after being forced to pay for surveyors and structural engineer etc. Unethical immoral company who really don't give two hoots about their customers.
1/5
TrustpilotAvoid Bovis now Vistry at all costs
Houses basically fall apart.
1/5
TrustpilotOne star is too good for this company
One star is too good for this company, the quality of the work is so poor it makes me challenge if this was done by qualified works, I don’t think so. So when contacting customer services I get no where what a surprise. If your thinking of buying a Bovis Home check every thing
2/5
TrustpilotBought a Bovis home 18-months ago
Bought a Bovis home 18-months ago. Still waiting on my snagging list to be completed and the promised landscaping in front of my property has not even been started, even though I was told it would have been done before Christmas last year. On a positive note it is a lovely location and neighbours are great.
1/5
TrustpilotUneducated and disrespectful
Most of them are uneducated and very disrespectful! They will scam you as they scammed us and others. Read their reviews and think 10 times before purchasing with this company.
1/5
TrustpilotUtterly despicable
Utterly despicable. They sell leases on once they have your money. To e and j estates. So my nice new house now has a nasty new MONETISING lease landlord. Thank you bovis: for making contact with you virtually impossible, and for ignoring my emails. PLEASE POLITICIANS deal with this massive injustice in the law.
5/5
GoogleI moved in last year the build quality is brilliant and the location is really good
1/5
TrustpilotPoor quality workmanship
Poor quality workmanship. Appear Bovis have no incentive to provide an acceptable level of house build once they have your money. Almost a year after purchase and still so many unresolved problems. The nightmare never ends! Based on my own experience I would strongly advise against buying a new build with this company.
1/5
TrustpilotShocking building company
Shocking building company. 3 years after moving in my home still isnt finished. They play games to avoid carrying out various repairs. This company takes peoples money and runs a mile. My house needs around 5K spending on it to make it the home it should of been.Stay well clear of bovis homes
1/5
TrustpilotUtter rubbish
Nearly 2 years, snags still not complete.Customer care completely incompetent Faulty drainsUneven gardenFaulty windowsMissing doorsDirty floors (moving in day)Over 4 pages of snagsLeft all over Christmas and no one contacted us to start on the snags for 3 monthsI would rather live in a box under a subway than buy another Bovis Home
1/5
TrustpilotBovis bodgers
Terrible quality finishes. Poor customer service. Underhand tactics to try to get you to give up on chasing up work that needs doing. Inability to offer compensation when you clearly are due it. Some of the slimiest humans at the end of the phone and email to contest with. Avoid this builder.
1/5
TrustpilotTerrible judgement and information
Terrible judgement and information from Ben houghton
1/5
TrustpilotDo not buy from this Company buy elsewhere!
Absolutely a dreadful company. If you are looking to buy a new build walk away. The quality and good workmanship are totally non existant. I can honestly say in all my life I have never seen anything quite like it. If I could have scored 0 I would have. Run a mile!!
1/5
TrustpilotDo not buy from Bovis.
Do not buy from Bovis.It's just a scam and rip off builder.Bunch of liars and cowboys. As soon they secured your money, they turn their back on you.No customer service, no one cares and unexperienced staff.Do not throw your money in a toilet.
1/5
TrustpilotBovis Homes
Bovis Homes have used Local Estate Agents to sell their properties. We are a local Independent and still 2 months after completion haven’t been paid. Appalling company and the most unprofessional company we have dealt with in 8yrs. Pray their after care for their buyers isn’t the same.
1/5
TrustpilotLike the house but roads
Like the house but roads, paths and landscaping unfinished. Bovis are now off the site and do not answer emails, letters or deal with phone calls. When will our estate be finished. Terrible customer service. Seems all they were interested in was selling the houses. Somerford. Congleton. Cheshire
1/5
TrustpilotI would give ZERO stars if I could!
I would give ZERO stars if there was an option.Dream home ruined by bovis homes.Do not use their solicitor.They do not fix “snags”Lots of leaks.If I had a problem with an item in a shop, I could return it.Shame I can’t return this house for a refund!
1/5
GooglePoor responce and poor quality service Not buying from them now
1/5
TrustpilotKeep well away from a Bovis new build
Keep well away from a Bovis new build2 years 5 months and still issues, and they don't want to know to help with anything.They send people around who say what you want to hear then you receive emails saying they don't need to do anythingHate them 😡
1/5
TrustpilotNot at all what I would call good build …
Not at all what I would call good build . Lots of issues , dpc breached , faulty plumbing , water leaks , cracks in all the plasterboard joints ,suspect electrical ,bad brickwork , toilets that don’t flush , leaks in the roof . Non existent customer service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
