How many reviews does Hamptons International Marlborough have?

Hamptons International's Marlborough office has 166 reviews across 1 platform: 166 on Google.

What is Hamptons International Marlborough's rating?

Hamptons International Marlborough is rated 4.8 out of 5 across all 166 reviews, and 4.8 out of 5 on Google from 166 reviews.

Where is Hamptons International's Marlborough office?

Hamptons International Marlborough, 20 High Street, Marlborough, Wiltshire, SN8 1AA.

Hamptons International Marlborough Reviews: 4.8 from 166 reviews, page 2

5/5

Google

I managed to buy a stunning property through Hamptons, Marlborough. All the staff were extremely helpful but in particular, Millie Hubner went above and beyond to assist with the complicated house sale. Millie was so incredibly patient and helpful and nothing was too much trouble. In particular, when she said she would find something out and get back to me, she always did so I never had to chase her. A credit to the already amazing team and I hope to purchase another property through Hamptons, Marlborough soon. Thank you so much to Mille and all the team for your patience and for making what usually is a stressful purchase into something memorable.

Simon · 3 October 2022

Agent replied · 30 July 2023

Thank you for your wonderful review Simon. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

We were the buyers of a property being sold through Hamptons Marlborough. We were very impressed with the service and Millie Hubner was superb. She was totally professional throughout and we had full confidence in her and the process. She has excellent people skills and we trusted her from the outset, all the way to getting the keys! All together a first class service and I would not hesitate to recommend Hamptons and Millie to others.

Ian · 1 November 2022

Agent replied · 30 July 2023

Thank you for your wonderful review Ian. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

Brilliant team . Particularly Andy who goes above & beyond

Emily · 13 November 2025

Agent replied · 13 April 2026

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our team, especially with Andy. We are lucky to have him on our team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Karen from lettings does above and beyond and clearly excellent at her job and an asset to Hamptons. Karen has helped us move a few times and on both occasions made the whole process much easier. Would recommend due to the service you receive

Lou · 13 February 2026

Agent replied · 13 April 2026

Thank you for your wonderful review, Karen truly goes above and beyond for our clients. We are lucky to have her as part of our team. It brings us great joy to know we made your moving process easier. Thank you for recommending us, we appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Couldn't fault Hamptons' lovely team, their efficiency and proactivity. They were the agent for the recent purchase of my property and if I ever decide to sell up, I expect they will be my first port of call. Suitably impressed!

Kate · 13 March 2026

Agent replied · 13 April 2026

Thank you for sharing your positive experience with our team at Hamptons! We take pride in providing efficient and proactive service and are thrilled that you were impressed. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We’ve been working with Hamptons on the Lettings side for heating and plumbing maintenance/repairs for a while now. Always a really friendly/professional bunch to deal with, especially Karen and would highly recommend them to any landlord looking for an agent to look after their property. Matthew. Advanced heating services.

Matthew · 15 July 2025

5/5

Google

Very polite staff who are happy to help. Izzy helped me with my situation and got me moved in quickly.

Simon · 1 August 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave us a review! We are thrilled to hear that our team provided you with exceptional service, especially Izzy. We are committed to making the moving process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have bought and sold many houses both professionally and personally over the years and i can honestly say Hamptons Marlborough have been a pleasure to deal with. All the staff i have dealt with have been extremely pleasant and professional but i must single out my main point of contact , Claire Dwyer has been a breath of fresh air and very understanding to my particular requirements .

David · 30 July 2022

Agent replied · 30 July 2023

Hi David! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience!

5/5

Google

We have rented our property through Hamptons for over 5 years and cannot recommend them highly enough. A HUGE thank you to Karen in the Marlborough office who has never let us down. She is extremely professional, helpful and we’ve never had a gap with renting the house. Nothing is too much and Karen has helped us enormously through a very challenging time with evicting our tenant recently - a service we didn’t sign up for but Karen advised us very well throughout the process. Thank you Karen - we can’t recommend you enough! Sally and Adam

A · 30 July 2020

Agent replied

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Karen has had such a positive impact on your experience with us. In particular, it is wonderful to hear that she has gone above and beyond to assist you, and has provided you with invaluable advice. We very much look forward to sharing your feedback with Karen and the team, thank you again.

1/5

Google

The staff here are an embarrassment. £2350 for a rental and living in the place since November has been one issue after another. Toilet rocks when sat on (sent a man over to do the job who the Landlord knows, fixed for two days then back to rocking), drain the bath and the shower fills up with the bath water, our power source is used to run the power of other cottages in the area. As we travel on business, a switch trips (obviously from overuse of power) and we are told to switch it back on... as we weren't there, someone hooked up an illegal power source - strolled onto the property without permission into our back garden, very dangerously covered the source with a plastic back and the wire ran right around the property everything everywhere! No way of finding out how much oil we use as it's in next doors back garden... problem after problem! Property management - Ashleigh Her response to everything is she'll speak to the landlords. It's been 5 months and she's still speaking to the landlords when told to copy us into the emails sent across, she says she forgot. My feeling is that the landlord is too intimidating and demanding that nothing will get sorted through hamptons because they don't think about the people having to endure the property! Legal action is now being taken for the distress, anxiety, illegal actions and the right to have peaceful enjoyment in our own home. Now for a property that we'd be paying £1000 for the two of us would be a problem, the amount of problems in this property is disgusting and Hamptons should be ashamed of themselves for allowing the Landlords to have broken numerous conditions of the contract and failing to have reasonable excuses. If you call leakages, plumbing issues, illegal electric cables running around the house, powering up other houses, not having any clue of how much oil we are using up, very bad carpentry issues (even after the rectification from the carpenter) - "snagging issues" I really think that's very insulting... the process has been frustrating and refusal of a digger coming to dig up our back garden was the only refusal we have given. It was innapropriate for the people Hamptons sent out to come to do the jobs at 7.50am - 8am.

Dani · 25 March 2020

Agent replied · 24 March 2024

2nd response: Thank you for providing us with further details. According to our system these issues have either been resolved or not been able to be seen to, due to access issues. In regards to the appointment times, I can see the early access is in line with your tenancy agreement and clause relating to access, however I understand later time slots have since been provided to you for approval. We are unable to assist fully on this platform but should you wish to pursue this matter further, please do contact customercare@hamptons-int.com who will ensure your concerns are addressed in line with our company procedures. Thank you for leaving us a review. We take customer service very seriously and are naturally disappointed to receive a 1* review. I have looked into this matter and can see that there are few small snagging issues, as expected with a newly renovated property. As above, customer service is very important to us and I appreciate your comments about the level of service you have received, however it is apparent from our system that the team have been in contact with you regularly and have remained helpful and professional throughout. I understand contractor/property visits have been attempted to be arranged but access to the property has been denied by you, it is therefore naturally very difficult for us to resolve any of these snagging issues. We await to hear from you in regards to taking legal action but would like to note that we treat these accusations very seriously and can confirm that under no circumstances have our team members been involved in any illegal behaviour at the property.

5/5

Google

We have recently sold our property with Hamptons Marlborough and they have been fantastic from start to finish. Selling a property when living overseas comes with its difficulties but Becky went above and beyond for us on many occasions to help us make it happen. She is an absolute asset to the branch and we couldn’t be more grateful to her. We would definitely recommend their services

Jeremy · 30 July 2022

Agent replied · 30 July 2023

Hi jeremy, we are delighted that you enlisted Hamptons Estate Agents Marlborough and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

1/5

Google

The staff here are an embarrassment. £2350 for a rental and living in the place since November has been one issue after another. Toilet rocks when sat on (sent a man over to do the job who the Landlord knows, fixed for two days then back to rocking), drain the bath and the shower fills up with the bath water, our power source is used to run the power of other cottages in the area. As we travel on business, a switch trips (obviously from overuse of power) and we are told to switch it back on... as we weren't there, someone hooked up an illegal power source - strolled onto the property without permission into our back garden, very dangerously covered the source with a plastic back and the wire ran right around the property everything everywhere! No way of finding out how much oil we use as it's in next doors back garden... problem after problem! Property management - Ashleigh Her response to everything is she'll speak to the landlords. It's been 5 months and she's still speaking to the landlords when told to copy us into the emails sent across, she says she forgot. My feeling is that the landlord is too intimidating and demanding that nothing will get sorted through hamptons because they don't think about the people having to endure the property! Legal action is now being taken for the distress, anxiety, illegal actions and the right to have peaceful enjoyment in our own home. Now for a property that we'd be paying £1000 for the two of us would be a problem, the amount of problems in this property is disgusting and Hamptons should be ashamed of themselves for allowing the Landlords to have broken numerous conditions of the contract and failing to have reasonable excuses. If you call leakages, plumbing issues, illegal electric cables running around the house, powering up other houses, not having any clue of how much oil we are using up, very bad carpentry issues (even after the rectification from the carpenter) - "snagging issues" I really think that's very insulting... the process has been frustrating and refusal of a digger coming to dig up our back garden was the only refusal we have given. It was innapropriate for the people Hamptons sent out to come to do the jobs at 7.50am - 8am.

Danni&KiKi · 7 October 2019

Agent replied

2nd response: Thank you for providing us with further details. According to our system these issues have either been resolved or not been able to be seen to, due to access issues. In regards to the appointment times, I can see the early access is in line with your tenancy agreement and clause relating to access, however I understand later time slots have since been provided to you for approval. We are unable to assist fully on this platform but should you wish to pursue this matter further, please do contact customercare@hamptons-int.com who will ensure your concerns are addressed in line with our company procedures. Thank you for leaving us a review. We take customer service very seriously and are naturally disappointed to receive a 1* review. I have looked into this matter and can see that there are few small snagging issues, as expected with a newly renovated property. As above, customer service is very important to us and I appreciate your comments about the level of service you have received, however it is apparent from our system that the team have been in contact with you regularly and have remained helpful and professional throughout. I understand contractor/property visits have been attempted to be arranged but access to the property has been denied by you, it is therefore naturally very difficult for us to resolve any of these snagging issues. We await to hear from you in regards to taking legal action but would like to note that we treat these accusations very seriously and can confirm that under no circumstances have our team members been involved in any illegal behaviour at the property.

5/5

Google

We have rented our property through Hamptons for over 5 years and cannot recommend them highly enough. A HUGE thank you to Karen in the Marlborough office who has never let us down. She is extremely professional, helpful and we’ve never had a gap with renting the house. Nothing is too much and Karen has helped us enormously through a very challenging time with evicting our tenant recently - a service we didn’t sign up for but Karen advised us very well throughout the process. Thank you Karen - we can’t recommend you enough! Sally and Adam

Adam · 7 October 2019

Agent replied

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Karen has had such a positive impact on your experience with us. In particular, it is wonderful to hear that she has gone above and beyond to assist you, and has provided you with invaluable advice. We very much look forward to sharing your feedback with Karen and the team, thank you again.

5/5

Google

We've been using Hamptons now since February, dealing with the Marlboroigh branch in the beginning until we were allocated a Property Manager who works between Marlborough and I think Chippenham? (Sorry Ashley, I should know). We wanted to view the property at very short notice, this was made possible with a quick evening call to their out of hours service who were so fantastic dealing with my panicked rush to get a viewing in, and from the off was impressive as we came from a small local run letting agency that didn't offer such an out of hours service. The next morning we called the local branch and they were so kind to juggle things around so we could get in to view the property that morning around our busy schedules and theirs! Both agents were incredibly friendly and Ed was well versed in the process and had all the answers to our questions and so we took the property practically on the spot as we had fallen in love! The whole team in the office made the whole moving/paperwork process very comfortable and i felt confident they had everything in hand, they even liased with the Third Party Inventory firm to make sure we could get in early enough to coincide with picking up our removals van, all went smoothly and the property was ready as promised and all finishing touches and changes were done for when we moved. Since moving in, we were allocated our very own Property Manager Ashley, (again such a service didn't exist with our previous agency) who everytime I have a question, or a problem with maintenance, Ashley is right there on hand to help. She is efficient, responsive, friendly and a pleasure to deal with, we even end up discussing pets and weddings! I cannot recommend Hamptons more, they provide a friendly, professional and efficient service that from what I have experienced so far in the 6 months we've been using them, is exactly how an Estate Agent's should be run. People often don't realize how important it is when privately renting to have a good lettings management team, it can make living in your home hell at times or an absolute breeze... So.. THANK YOU ASHLEY AND THE TEAM AT HAMPTONS IN MARLBOROUGH for our positive experience so far :)

Christine · 7 October 2019

Agent replied

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Ashley and the team have had such a positive impact on your experience with us. It is particularly fantastic to hear that the professionalism, attentiveness and efficiency of the team all contributed towards a great experience. We take great pride in our people and look forward to sharing your feedback with the team. Thank you again!

1/5

Google

The staff here are an embarrassment. £2350 for a rental and living in the place since November has been one issue after another. Toilet rocks when sat on (sent a man over to do the job who the Landlord knows, fixed for two days then back to rocking), drain the bath and the shower fills up with the bath water, our power source is used to run the power of other cottages in the area. As we travel on business, a switch trips (obviously from overuse of power) and we are told to switch it back on... as we weren't there, someone hooked up an illegal power source - strolled onto the property without permission into our back garden, very dangerously covered the source with a plastic back and the wire ran right around the property everything everywhere! No way of finding out how much oil we use as it's in next doors back garden... problem after problem! Property management - Ashleigh Her response to everything is she'll speak to the landlords. It's been 5 months and she's still speaking to the landlords when told to copy us into the emails sent across, she says she forgot. My feeling is that the landlord is too intimidating and demanding that nothing will get sorted through hamptons because they don't think about the people having to endure the property! Legal action is now being taken for the distress, anxiety, illegal actions and the right to have peaceful enjoyment in our own home. Now for a property that we'd be paying £1000 for the two of us would be a problem, the amount of problems in this property is disgusting and Hamptons should be ashamed of themselves for allowing the Landlords to have broken numerous conditions of the contract and failing to have reasonable excuses. If you call leakages, plumbing issues, illegal electric cables running around the house, powering up other houses, not having any clue of how much oil we are using up, very bad carpentry issues (even after the rectification from the carpenter) - "snagging issues" I really think that's very insulting... the process has been frustrating and refusal of a digger coming to dig up our back garden was the only refusal we have given. It was innapropriate for the people Hamptons sent out to come to do the jobs at 7.50am - 8am.

Danielle · 31 July 2019

Agent replied · 30 July 2023

2nd response: Thank you for providing us with further details. According to our system these issues have either been resolved or not been able to be seen to, due to access issues. In regards to the appointment times, I can see the early access is in line with your tenancy agreement and clause relating to access, however I understand later time slots have since been provided to you for approval. We are unable to assist fully on this platform but should you wish to pursue this matter further, please do contact customercare@hamptons-int.com who will ensure your concerns are addressed in line with our company procedures. Thank you for leaving us a review. We take customer service very seriously and are naturally disappointed to receive a 1* review. I have looked into this matter and can see that there are few small snagging issues, as expected with a newly renovated property. As above, customer service is very important to us and I appreciate your comments about the level of service you have received, however it is apparent from our system that the team have been in contact with you regularly and have remained helpful and professional throughout. I understand contractor/property visits have been attempted to be arranged but access to the property has been denied by you, it is therefore naturally very difficult for us to resolve any of these snagging issues. We await to hear from you in regards to taking legal action but would like to note that we treat these accusations very seriously and can confirm that under no circumstances have our team members been involved in any illegal behaviour at the property.

5/5

Google

Thoroughly impressed with the advice and endless help from the rentals department in Marlborough. I am a Hamptons customer already in London and have been for about five years, but Emma has been helping me with advice on an investment in this area and really has gone above and beyond. It’s so refreshing to have service from agents with such good humour and kindness these days, especially in a difficult market due to our current economy. Well done Hamptons!

Beverley · 7 October 2019

Agent replied

Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and as such are delighted to hear you have had such a positive experience with our Marlborough office, especially Emma. Customer feedback is very important to us and it is particularly wonderful to hear that Emma has gone above and beyond to assist you and provided a professional and refreshing service. Thank you again, we look forward to sharing your review with the whole team.

5/5

Google

In a process that, after 38 years lasted 18 months and after one abortive sale and two aborted purchases, we finally completed both. During this time of extreme stress and hiatus, Andrew was brilliant, encouraging and clear in his counsel and his advice. He has our thanks and without hesitation, our recommendation.

Jolyon · 10 April 2025

5/5

Google

Thoroughly impressed with the advice and endless help from the rentals department in Marlborough. I am a Hamptons customer already in London and have been for about five years, but Emma has been helping me with advice on an investment in this area and really has gone above and beyond. It’s so refreshing to have service from agents with such good humour and kindness these days, especially in a difficult market due to our current economy. Well done Hamptons!

A · 31 July 2019

Agent replied

Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and as such are delighted to hear you have had such a positive experience with our Marlborough office, especially Emma. Customer feedback is very important to us and it is particularly wonderful to hear that Emma has gone above and beyond to assist you and provided a professional and refreshing service. Thank you again, we look forward to sharing your review with the whole team.

5/5

Google

Cannot recommend Hamptons highly enough. Their service is absolutely brilliant from start to finish. We had previously listed with another estate agent in the area but after 5 months with not a single offer we decided to move to Hamptons and sold after a week. Ollie is absolutely brilliant, he constantly kept us updated with what was happening and regularly went above and beyond to make sure everything went through smoothly. Hamptons and Ollie in particular far exceeded our expectations of what an estate agent would do! Thanks to all :)

Katy · 7 October 2017

Agent replied

Thank you so much for the excellent feedback. I will ensure your comments are passed on to Ollie and the rest of the team in Marlborough. We are proud of the lengths our staff at Hamptons International go to, to ensure customer service is delivered above and beyond. Many Thanks.

5/5

Google

Many thanks to the Marlborough team who have been very supportive during the sale of my wife’s parents’ house. We really appreciated their professionalism and approachability and their excellent response times whether by e-mail, phone or WhatsApp.Thanks very much to all involved

Peter · 13 December 2025

Agent replied · 13 April 2026

Thank you so much for taking the time to share your experience with our team at Marlborough. We are thrilled to hear that you appreciated our professionalism and approachable nature. We strive to provide excellent response times to our clients and we are happy to have been able to assist you. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

A big thank you to Frances and the team at Marlborough Hamptons for making our house finding and moving experience as pain free as it could be. They were always on hand to give an update or answer any questions that we had, generally … More

John · 13 May 2025

5/5

Google

Big thanks to the Marlborough team, specifically Andrew Llewelyn and Johanna Cole who consistently went above and beyond throughout the entire sale process. Excellent support and guidance throughout the whole process. Pleasure to work with them and actually will miss the communication. Cannot recommend highly enough.

Simon · 13 October 2025

Agent replied · 13 April 2026

Thank you so much for your amazing review! We are thrilled to hear that Andrew and Johanna provided exceptional support and guidance, and we are grateful for the opportunity to work with you. We will miss the communication too, and we … More

5/5

Google

Hamptons gave us a great experience , we have needed to rent after selling before but the guys at Marlborough are way out in front , a special mention for Rosie as she was so professional and managed to sort us the house we wanted so quickly as we had given her very little time , well done , Karen was great too in getting the admin sorted , Cheers guys . Dave

Dave · 7 October 2019

Agent replied

Thank you for taking the time to leave us a review. Customer service is very important to us and we are thrilled to hear you had such a positive experience with the team in Marlborough. In particularly fantastic to hear that Rosie was able to successfully help you find a new home and that Rosie was supportive in ensuring the admin was tied up! Thank you again, we hope you are settling in well!

5/5

Google

Hamptons have looked after our property for over 10 years when we moved to Australia, and we couldn’t be more happy with how they have looked after us as well as our home in England Thanks team Wendy

Wendy · 13 December 2025

Agent replied · 13 April 2026

Thank you for trusting Hamptons to take care of your property for over a decade while you were abroad. We are delighted to have provided excellent service to both you and your home in England. Best wishes, Lucy, Customer Feedback and Support Team.

Hamptons International Marlborough reviews

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