5/5
TrustpilotJay was very knowledgeable and…
Jay was very knowledgeable and friendly, was running a little late and he kindly waited with no pressure being put on us.
Trusted Agent profile · Margate
Verified
Miles and Barr Margate reviews
★★★★★
1,287 reviews across 2 platforms
155-157 Northdown Road, Cliftonville, Margate, CT9 2QY
Miles and Barr's office in Margate, at 155-157 Northdown Road, is rated 4.6 out of 5 across 1,287 reviews on two platforms, including 474 Google reviews rated 4.7.
Reviews
Every review we hold for the Margate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMiles & Barr were fantastic from start…
Miles & Barr were fantastic from start to finish. This was all down to the wonderful Louise Daly. She was so helpful when I didn’t have a clue what I was doing, professional and assertive, yet so friendly and kind. I would recommend her and the company in a heart beat.
5/5
GoogleI can’t recommend miles and bar high enough they have been friendly and professional ,patient and understanding and with Hannah holding my hand being a shining star throughout things were made much easier thank you very muchPositiveProfessionalism
Agent replied · 17 June 2024
Thank you for your kind comments. It's great to hear that we were friendly and professional and that Hannah guided you smoothly through what can be a daunting process. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
1/5
TrustpilotDisgraceful firm
Disgraceful firm, no care for tenants, no repair work carried out. They will leave you in a damp mouldy house with leaking roofs without any care in the world. All this with 4 kids In the house. Avoid at all costs
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review. I would like to help you and discuss this with you further, but unfortunately I cannot locate your details on our database. Please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Kind Regards, Mark - Customer Experience Manager.
1/5
TrustpilotAwful experience from the Folkestone…
Awful experience from the Folkestone branch. Two members of staff giving false information trying to cover up mistakes rather than admitting responsibility. Would never use them as have absolutely no trust. They even hung up on me when I was asking why they had given false info
5/5
TrustpilotJake was very helpful in showing us…
Jake was very helpful in showing us around and very thorough in explaining processes etc as we are new to renting.
5/5
GoogleMy wife and I sold our apartment in Margate using Miles & Barr, it was a long and difficult experience but Miles & Barr went the extra mile to ensure it happened in a friendly and professional manner. They held our hand all through this time and we don't know what we would have done without them in our corner. Very happy to recommend them to people looking to sell in the area.PositiveResponsiveness, Quality, Professionalism
4/5
TrustpilotLouise Daly has been fabulous…
Louise Daly has been fabulous throughout my house purchase, constantly pushing things along and ensuring everyone in the chain was kept up to date! Thanks :)
5/5
TrustpilotMax has been fantastic in his help with…
Max has been fantastic in his help with showing me round properties. He’s very professional and empathetic to our situation.
5/5
TrustpilotExcellent service
Excellent service, regular updates, very professional team. My point of contact was Louise Daly who was always swift to respond to my enquiries, was efficient and kept me up to date with the sale of my property. The team at Miles and Barr work in perfect harmony. Thank you team!
5/5
TrustpilotWe viewed x2 properties with max good professional and friendly service
We viewed x2 properties with max, he was professional with all his communication and conducted the viewing process well with honest appreciation of the landlord and our needs and feedback to questions about our queries to hand … he was prompt and on time politely manner… we would recommend him for contact if wanting to view and talk about your rental property or wanting to find a property…
5/5
GooglePleasant to deal with and very helpful staff. Step by step taking us through the whole selling process. Thanks to all the staff at the Northdown Road Branch for making our sale as smooth as possible.
Agent replied · 17 June 2024
It is wonderful to read your kind comments about our Cliftonville team, Janie, and we thank you very much for taking the time to leave a comment. If there is anything else we can help you with in the future, please do not hesitate to contact us. Lauren - Communications Manager
4/5
TrustpilotMiles and bar go between
Debbie has been very professional all they way through the selling of our property. Very prompt and informative on any queries we had along the way.
5/5
TrustpilotHolly Hill - clear and reliable point of contact
Holly Hill was fantastic. Response time to our enquiries was very quick and her communication throughout the process of renting was clear, knowledgable and helpful.
5/5
TrustpilotKerrie has been brilliant
Kerrie has been brilliant, from quickly arranging a viewing to keeping me informed promptly throughout the application process, a credit to Miles & Barr
5/5
TrustpilotReview for Holly Hill
Holly has been very prompt and helpful in us getting our new home in Folkestone. She has been very professional throughout and we are grateful.
5/5
GoogleVery pleased with the service I received. All the staff I communicated with had a ‘can do’ approach. My property sold quickly and communication was always strong. Would definitely recommend the Cliftonville branch!PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Thank you for your kind comments, Alison. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotA lovely viewing with Max today
A lovely viewing with Max today. He was very informed and articulate. Thank you! Jess was also super helpful’
5/5
TrustpilotFrom the first communication to the…
From the first communication to the completion of the rental agreement the service was excellent.Jake who showed us around was knowledgeable, polite & friendly. Anna who dealt with us after the viewing was fantastic, getting a few issues sorted quickly & professionally. She is incredibly responsive & understanding to our queries and could not be more helpful, we are looking forward to moving in in a couple of weeks.
5/5
TrustpilotAnna is absolutely fantastic
Anna is absolutely fantastic, I have never experienced such wonderful, compassionate and fast service!Thank you so much Anna
5/5
TrustpilotJake made us feel totally at ease…
Jake made us feel totally at ease during our viewing, very helpful with any questions.
1/5
GoogleThe worse letting agents ever very rude and arrogant spoke with Kerry was not helpful at all did not give us chance to complete references avoid at all costs
5/5
TrustpilotMy Thanks to Jodie Winch
My Thanks to Jodie Winch, who helped to keepthe sale going through also the team at the Folkestone Branch.
5/5
TrustpilotM and B have been exemplary in my…
M and B have been exemplary in my dealings with them both on selling properties and managing my property.I’m hoping they continue their 5* service in finding me a replacement tenant over the next month.Best of all the management fees are cheaper than my previous agent, and the service is much better. Win win!
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