5/5
GoogleFriendly, and enjoyed viewings.
Agent replied · 26 May 2026
Thank you for your feedback! We’re glad to hear you enjoyed the viewings, Kind regards, Dan Woodward, Sales Director.
Trusted Agent profile · Margate
Verified
Miles and Barr reviews in Margate
★★★★★
1,293 reviews across 2 platforms
155-157 Northdown Road, Cliftonville, Margate, CT9 2QY
Part of Miles, see every office.
Miles's office in Margate, at 155-157 Northdown Road, is rated 4.6 out of 5 across 1,293 reviews on two platforms, including 474 Google reviews rated 4.7.
Want Miles and Barr to help?
Send Miles and Barr a message.
Reviews
Every review we hold for the Margate office, from every platform, shown as written. First names only.
Google5/5
GoogleCan highly recommend Hannah if you are on a house search in Margate. She is the only agent who has listened to what we were looking for and proactively contacted us with houses to go and view. Very flexible about trying to get us in to see house yet to come to market too. So helpful.
5/5
TrustpilotI can’t thank everyone enough - Especially Lisa Cook
I can’t thank everyone enough. From start to finish the team have been exemplary. Lisa Cook has been outstanding in dealing with my solicitors and keeping me and everyone updated of the difficulties in the chain and how these were being rectified. Thank you Miles and Barr
5/5
TrustpilotMany thanks to Shelley Webster
Many thanks to Shelley Webster, What a smooth transaction, keeping me informed all of the way and making everything so personable to me and my house sale. What could have taken the normal 4-5 month estimate of the house progression was done in just under 3 months!
5/5
GoogleNothing but good things to say about the whole team at Miles & Barr. From the most basic things like communication style to more important things such as talking me through the different services that they offer (which ended up with us getting a much better rate and lender) - every member of the team that I have had dealings with have been superb and extremely helpful and as a first time buyer with lots of different questions that has gone a long way. Would highly recommend anyone to use them.
5/5
TrustpilotEmily Stickler
Good communication from Emily who was very helpful throughout the process.
Agent replied · 24 December 2025
Thank you for leaving us a 5 star review!
5/5
TrustpilotExcellent help on journey to completion
Miles and Barr took stunning photographs that ensured a very quick sale. They stayed with us for the entire journey to completion and were always helpful, courteous, and persistent, despite difficult circumstances. I do not think we could have completed the sale without their tenacity and help in sorting out problems to do with the forward chain.Katie Powell was fantastic, communicating with all parties to ensure the sale happened.
5/5
TrustpilotGood and friendly service from all the…
Good and friendly service from all the staff including Emily.
Agent replied · 24 December 2025
Thank you for sharing your positive experience with us and for mentioning your sales progressor Emily. We are delighted you are happy with our service!
4/5
TrustpilotAgents very helpful when viewing…
Agents very helpful when viewing houses; they knew all the information we wanted to know, and if they didn't they would let us know as soon as they found out. Very efficient at getting back to us with any queries about our house purchase. Dan was super helpful and even got back to us late at night when we had some questions. We would definitely use again if we needed to.
1/5
TrustpilotNew Homes Division update
If I could leave less than 1 star I would!!If you place a deposit on a new property the warranty does not comply with the code of practice. Then when you complain you recieve a letter that blames you as the potential purchaser and is full of mistruths and fairy tales. Avoid at all costs!!Yes I got a reply, that failed to address any of my complaint, and blamed everything on me. Made up the contents of emails which do not reflect the emails recieved. Made other false staments of their actions to cover up their failings. But are not prepared to discuss the evidence with me that demonstrates their failings. They did point out that the warranty provider they relied upon was now based in Gibraltar and covers the EU! It turns out that the original warranty company went into liquidation several years ago!! Perhaps the less than one star was generous. Try minus one!!!!AVOID AT ALL COSTS!!!!
Agent replied · 17 June 2024
Dear Mr Dunne, We can see that your formal complaint received a full investigation and that we’ve shared the factual reasons why your grievance has been closed. We are saddened to hear that you are not fully satisfied with our service. Lauren, Communications Manager.
1/5
TrustpilotCan’t even do a simple task right would you trust them?…
A simple task saw a parcel of land for sale in deal. The ad as slightly confusing and so as a cash buyer rang the deal office to verify my thoughts and arrange a viewing. This began at 11.am five phone calls later still trying to get some one to ring me back. Finally at 3.30 a call. Guess what I did nt bother answering I was just so annoyed by their un professionalism.i have to say Claudia their receptionist was very polite each time I rang. I am an ex managing director myself in the service industry and was extremely disappointed I hope miles and Barr directors read this they have a lot of work to do. Will not be using or recommending this company to anyone until things improve.
5/5
TrustpilotBoth Louise and Karen were very…
Both Louise and Karen were very supportive during the process which spanned nearly five months, the developer was less than transparent and a tricky customer stating that the property would be finished within a month of payment of the reservation fee … both Louise and Karen ploughed on regardless and kept me on board .. I must admit I considered pulling out on many occasions. Well done
5/5
GoogleLouise our sales progressor is brilliant, she manages all the issues with professionalism and politeness. Always able to be contacted, always happy to listen and then acts immediately. Thanks Louise for another job well done. Wendy S
5/5
GoogleFriendly prompt attention, good service and communications.
Agent replied · 21 August 2026
Dear James, Thank you for your fantastic review! Our team is dedicated to providing the best experience for our clients, and your feedback motivates us to keep striving for excellence. If you need any further assistance, please don't hesitate to reach out. Take care,
5/5
GoogleSelling my late parents property has been a stressful process but Miles & Barr have been so thoughtful, kind and hugely helpful I wish to personally thank Annie :-)
Agent replied · 17 June 2024
Thank you for your kind comments, Marie. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotLouise Daly is a true asset to Miles &…
Louise Daly is a true asset to Miles & Barr and thanks to her excellent communication, our sale went through without a problem. Louise updated us throughout the transaction and ensured everything was kept on track. I can’t recommend her highly enough.
5/5
TrustpilotGreat viewing
Max was really polite and ever so helpful during the viewing. Despite being the last viewing of the day, he was happy to answer all my questions and search for the information I asked for (about how the water is billed) to enable me to make an informed choice about the property I was considering. Was grateful for his help.
5/5
TrustpilotMortgage advice was brilliant!
We just bought our first flat, and Miles and Barr put us in contact with Mortgage Advice 4 You to help us with all the mortgage stuff. Gary and Jess were amazing - the only people during the process who spoke to us in real human language instead of lawspeak, answered any of our questions quickly and helped us chase solicitors. Thank you so much!
5/5
TrustpilotMy Agent was Lisa Cook
My Agent was Lisa Cook, As a first time buyer I found the whole process extremely daunting. Lisa made the whole process flow as easy as possible with step by step information, reassurance and caring guidance. I would 100% recommend!
4/5
GoogleVery polite and helpful, sharing lots of information and giving explanations.
Agent replied · 25 December 2025
Thank you for your kind words Kate, Many thanks Bradley
2/5
TrustpilotNear a year of leaking
I moved into a property that had leaks and doors hanging off. The first leak was fixed after a week of dripping all in the bathroom. There was damp in my fitted wardrobes which is from the bath leaking. I moved in last October and this issue is still on going. I have been more than passionate… no duty of care for the people renting.
1/5
GoogleCommunication is so poor i always get told im gonna get a call back from lucy or dan in regards to a property i want to purchase but keep getting told they out on viewing
5/5
TrustpilotVery helpful, staff are so lovely.
Miles and Barr have been really helpful arranging viewings for our suited times and days and helping us find our home! Natalie Heard has been an absolute star helping us through our applications and giving any information we need or anything we are stuck on she has helped massively! All the staff I spoke to have all been so lovely and patient aswell.
5/5
GoogleExcellent support from the lettings team; always swift in their response, friendly in their comms, and successful in navigating any bumps in the road. Would recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Miles and Barr to help?
Send Miles and Barr a message.
