Trusted Agent profile · Margate
Verified
★★★★★
1,292 reviews across 2 platforms
155-157 Northdown Road, Cliftonville, Margate, CT9 2QY
Part of Miles, see every office.
Miles's office in Margate, at 155-157 Northdown Road, is rated 4.6 out of 5 across 1,292 reviews on two platforms, including 474 Google reviews rated 4.7.
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Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
TrustpilotAn Excellent and Professional Service
When I arrived at the property, Max Squires was waiting for me to arrive. His prompt arrival and calm approach immediately put me at ease. His approach was helpful, he answered questions fully and he gave me the space I needed to view without being pushy or intrusive.
5/5
TrustpilotFantastic Support from Jenny Harmes
We received excellent support from Jenny Harmes in finding our new home. We were feeling disappointed when an original letting agreement fell through, and Jenny went above and beyond to negotiate with a different landlord in order to secure a house that we are extremely excited to move into. We cannot thank her enough for her help!
5/5
TrustpilotLouise Daly
Miles and Barr remained professional and helpful throughout the selling process and Louise Daly has been in contact constantly updating me on progress and has always been on hand to answer any questions.
5/5
GoogleLouise was amazing! To have her on board to liaise with everyone gave the purchase experience a more personal touch.
Thank you for your kind comments, Alison. It's great to hear that you feel Louise delivered a personal experience for you. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleAll the staff at Miles and Barr, Cliftonville were amazing. Very professional but also caring and not at all pushy. The best estate agents I've dealt with.
5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
5/5
TrustpilotLouise Daly
Thank you, Louise! Your gentle and effective guidance has been fundamental in my reaching and crossing the many milestones of scary first time buyership! Without Louise’s cheerful reassurance and depth of knowledge to guide me through each step, I would have succumbed to decision-making paralysis and declared it all too stressful. But always I was able to find guidance from Louise, restore my confidence and keep on going. I enjoyed and benefited greatly from Louise’s honesty and genuine caring nature. I’ll be ever appreciative that in Louise I had a Sales Progressor I could trust implicitly. Thanks again Louise, it’s been a pleasure working with you!
5/5
GoogleMiles & Barr were a great agent to work with - friendly, straight-forward, and helpful. Purchased my first property with them and I'd be happy to do it again. Made the process as easy and understandable as they could for me.
5/5
GoogleGreat agency. One of the best, if not the best in the county. Sam Watson in particular was super helpful - got my flat sold within just 4 days of it me reaching out regarding the sale of it. I’ve never known an agent to be so on the case! If you’re looking for a quick sale I’d recommend asking for him specifically.
5/5
GoogleAmber Goldney has been exceptional in her professionalism when helping me with the sale of my property. Cheerful, polite, knowledgeable and helpful she had been a pleasure to work with. Rob Wheeler.
5/5
GoogleBig thank you to Joe, Charlie and the team at Miles & Barr and all the staff behind the scenes ( you know who you are) We could not have asked for a more professional service when selling our home. The process was seamless. We would definitely work with you guys again, no question.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotSales Progressors an Essential Extra Layer
Miles and Barr explained my options very clearly, they had good rationale for the valuation that was made and advised me on how to progress the marketing. Their approach worked well, I don't feel I lost touch with them at any time. The member of staff who liaised between the conveyancers, the buyers and me, once an offer was accepted, was absolutely exceptional in pushing the sale forward and I'm not sure how long it might have taken without her.
5/5
TrustpilotHelpful Service.
The selling process can be long and stressful at times but it was good to have an agent who was switched on and involved in the whole chain feeding information along and reassuring me at the most crucial time.Lisa Cook offered professional and friendly support at a crucial point of my sale and purchase.Moving can be challenging but if you have the support and up to date information regarding your chain the process can proceed in a better way for everyone. Thank you !
5/5
GoogleWe had great experiences with all agents we encountered at miles and Barr throughout our search for a home. When we put an offer on the home of our dreams they were very easy to deal with. Louise our negotiating agent was brilliant from accepting the offer to exchange. She was fully transparent through the process and was on hand for all our questions. Simply wonderful
Thank you for your kind comments, Amila. It's great to hear that you have found the home of your dreams and we were able to assist you in purchasing it.. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotAnna was great throughout the whole…
Anna was great throughout the whole process. My partner and I were looking for our first home together and we’re moving out from our parents’ home and she was so patient and understanding. Molly was also great and explained everything fully without being patronising. We’re so grateful for both of them.
5/5
TrustpilotGreat experience
Louise was amazing from start to finish … she made the whole process of moving easy & explained everything along the way. The process definitely happened quicker because of her too!
5/5
GoogleMiles and Barr were great to work with. Efficient, on the ball and pro-active. Highly recommend. Annie Collier and Louise Daly were brilliant from start to finish in buying my new home.
5/5
GoogleI am very pleased to express my opinion for this amazing team work. It was a great experience and I highly recommend you this agency and their assistance! They are all great professionals always willing to support you and communicate with you every detail. Their positive behaviour motivates the team and provide the best efforts to assist you from the beginning until the end in any case. A massive Thank you goes to Aggie Christou, Louise Daly and Hannah Fisher.
5/5
TrustpilotScarlett Gold - Kind, Approachable, Helpful and Informative
I would like to say how amazing Scarlett Gold at Miles and Barr Sandwich has been. The customer service offered was far and beyond. Scarlett was kind, approachable, helpful and informative. Honestly went far and beyond. If needing to find a property to rent and need a point of contact i would highly recommend speaking with Scarlett.
1/5
GoogleThey will work with whoever is giving them the biggest cut. Contracts havent been exchanged and no money recieved but they forced the tenants out of the property and gave the buyer all access to the building. Weve lost about 30 years worth of family history. The buyer offered to empty and store our loft stuff but he didnt and Miles and Barr did nothing in helping us amend contracts regarding this. Hope youve got alot of cash, otherwise youre just working with the enemy here!
Hi Charles, Thanks for your review. If I may just address your concerns, It took us a week to find yourself a buyer and just over 7 weeks to exchange and complete on the sale, which is good going bearing in mind its taking around 12-14 weeks currently. The sale exchanged and completed on the same day and therefore the new owner was legally allowed to enter the property. However, I understand this wasn’t the case and you wouldn’t allow the new owner to take possession of his property. It was agreed that the new owner was going to help you clear your last belongings inside after completion, however this wasn’t the case and he was greeted by all of your possessions still in-tact. With regards to losing some of your family history, you will have to take this up with him I’m afraid. Miles & Barr can’t take any responsibility for this. We appreciate you using Miles and Barr for the sale of the property and hope you can see that during the period of the sale we were professional and helpful throughout.
5/5
TrustpilotVery supportive and professional
Miles & Barr recently sold my property in Margate. Every member of the team I dealt was incredibly professional and helpful throughout - from the initial valuation to the viewings, and then to supporting the final sale. A particular shout-out to Louise, who helped coordinate (and move along) the exchange and completion, when the solicitors on both sides were operating at a snail's pace. Just one piece of advice: find new partner solicitors, Miles & Barr, they were terrible!
5/5
TrustpilotA personal touch in helping us sell our house
I have just sold my house through Miles & Barr, every step of the way Donna Bogard kept us inform to what was going on, even going as far to get intouch with solicitors to hurry them along a little, really friendly and a pleasure to have them sell our house and would highly recommend.
5/5
TrustpilotGreat Experience
We just purchased our new home through Miles and Barr. The purchase went smoothly, and we felt supported from start to completion. Vicky Marshall, Bradley Wright and Sean Harding were professional, efficient and understanding and they went above and beyond for us. We would recommend them to anybody looking for / buying a property.
5/5
GoogleMiles and Barr were very responsive, could always get hold of people when I needed information.
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