Trusted Agent profile · Margate
Verified
★★★★★
1,291 reviews across 2 platforms
155-157 Northdown Road, Cliftonville, Margate, CT9 2QY
Part of Miles, see every office.
Miles's office in Margate, at 155-157 Northdown Road, is rated 4.6 out of 5 across 1,291 reviews on two platforms, including 474 Google reviews rated 4.7.
Send Miles and Barr a message.
Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
Trustpilot5* service and support from all at miles and barr.
From putting the flat on the market with sam to the final day the staff at miles and barr have been fantastic.
We truly appreciate your kind words. We are so pleased to hear that our team provided excellent support throughout your sale. We wish you all the best!
5/5
GoogleThe viewing was excellent.He was professional and knowledgeable ,answered clearly and recommended
Thank you for your kind review. If there's anything else we can help you with, please don't hesitate to get in touch. Thank you, Dan Woodward
5/5
TrustpilotExcellent service from Debbie
Debbie, help me through this process very well as this property was my family Home and it’s been a difficult time to sell the property. Step by step kept me informed.
5/5
TrustpilotInformation request
Louise provided the information I needed very quickly and with minimum fuss
Thank you for your kind words, Tim. We're delighted to hear that Louise provided you with quick and efficient support. If you need anything further, please don't hesitate to contact us.
5/5
GoogleWe have viewed 2 property's with Phil. Lovely man and very professional.
Hi Anna, Thank you for taking the time to leave us a five star review following your two viewings, we really appreciate it. Kind Regards Dan Woodward, Sales Director.
5/5
TrustpilotHighly commendable service
They made the whole process from viewing to completion seamless and we were carried along each step of the process.
Thank you for sharing your wonderful experience, Bisilola. We are thrilled to hear that the entire process was seamless and that our support was efficient. Our team strives to provide professional and approachable service, and it's great to know that Louise met your needs. We appreciate your feedback and look forward to assisting you again in the future
5/5
GoogleDan came to value my property, he was friendly, professional and very efficient. I would highly recommend him and Manning Staintons Beeston.
Thank you Simon for the recommendation. We’re really pleased your experience was such a positive one and appreciate you taking the time to share it. All our best!
5/5
GooglePhil Hopkins showed us around a property and was very helpful and friendly. He took time to research our questions and responded promptly.
Hi Sophie, thank you so much for your kind words, it has made Phil's day to read your comments. thank you Dan
5/5
GoogleWe’ve had a few viewings with Phil and I have to say that he’s great at his job. He gave us a warm welcome and the information we needed. Top bloke - 5 stars
Thank you so much for your kind words. We're thrilled to hear that Phil provided you with a warm welcome and the information you needed. Your feedback means a lot to us and we look forward to supporting you further in your journey.
5/5
TrustpilotThanks FOR GREAT SERVICE LOUISE…
Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.
Thank you for your kind words, Merduk. We truly appreciate your recognition of our great service. Our team is dedicated to providing professional support and ensuring customer value. If you need anything further, please don't hesitate to contact us.
5/5
GooglePhil showed us around a property today. Really friendly and professional. Thank you.
Thank you for your five-star review. We’re delighted to hear that Phil provided such a friendly and professional service during your viewing. We really appreciate your kind feedback and will be sure to pass your thanks on to Phil. Dan Woodward Sales Director
5/5
GoogleHad a great experience with miles and Barr. I must say phill was very helpful, answered any questions, very polite and welcoming. I would recommend these guys to anyone.
Thank you so much for your kind review! We’re delighted to hear you had a great experience and that Phil was helpful, polite, and welcoming throughout. We really appreciate your recommendation. Thank you - Dan
1/5
TrustpilotThe worst estate agents I have ever…
The worst estate agents I have ever come across. Be VERY careful if you intend to use a member of their solicitors panel they will charge you £150 to simply instruct a solicitor of their choice, the solicitors' charges will in no way be competitive and they will charge you and additional £60 to complete a money laundering ID check which will then not be recognised by their solicitors and therefore will be required to be carried out a second time...... BEWARE!!
Dear Mr Chodecki ,We are very disappointed that you have decided to leave this review of the Birchington office as we know we have acted diligently and professionally with you since our first interaction.We take all feedback seriously and strive to provide an excellent service to all our clients.Regarding your concerns about our solicitors panel, we would like to clarify that our processes are in place to ensure a smooth and legally compliant transaction for all parties involved. While we understand there may have been some confusion regarding the charges and ID checks, we can assure you that our procedures are designed to meet industry standards and legal requirements.We cannot be held responsible for any additional checks that may be required by legal representatives, which occasionally may occur depending on individual circumstances.Despite our best efforts, we have been unable to work towards a resolution with you, and we are saddened at this outcome.
5/5
GooglePaul showed us around a property and provided a comprehensive and fair view of the features and the surrounding area. Thanks.
Hi Matt, thank you for taking the time to leave such a great review, we really appreicate it. Many thanks, Dan
5/5
TrustpilotGreat job
Becky provided a great service and was easy to communicate with 😁
Thank you for your kind words. We’re thrilled to hear that Becky provided excellent service and was easy to communicate with. We always strive to deliver professional support and clear communication. We appreciate your feedback.
5/5
GoogleThe team did a great job and made the house buying process seamless. They were helpful and available to answer any question or concerns we had. We are really grateful for everything they did for us.
Thank you Mrs Day for the five star review. We are very happy to hear your kind feedback.
4/5
GoogleMile and Barr Cliftonville provided us with an all-round professional service which we were happy with. Louise was our sales coordinator and she was absolutely FANTASTIC. It was so reassuring to know that Louise was there whenever we needed advice or reassurance or sometimes just someone to listen to our rants! Louise was understanding and extremely knowledgeable. But most importantly you always knew that Louise would get back to you as soon as she could and that responsiveness was a god send when you are in a process that you have no control over. Louise was empathetic and genuinely understood whenever we were so stressed that we were upset or angry. At one point if it wasn't for Louise I think we would have pulled out of the sale due to frustrations with solicitors, but she was able to keep us calm and positive. I have missed talking to her since the sale completed lol!
4/5
GoogleStaff at Miles and Barr were helpful in a number of ways - prompt contact, and helping to get the purchase through as quickly as possible. They were happy to pop round to the flat on a number of occasions prior to and after completion which I appreciated enormously. Things are generally ok when your needs/aims align with an estate agents! The reality is also that as the buyer they’re not being paid by you. There’s such a pervasive lack of trust in estate agency (built on exploitative practices, and maximising profit at (almost all) costs), I’m not sure how good an experience engaging with the services of an estate agent can really be. What I can say is that as far as I’m aware, no one outrageously took the p**s or engaged in questionable practices, but I did feel the subtle pushes and pulls of the coercive dynamics of ulterior motives, and felt I had to be on my guard. You never know if estate agents’ goodwill at a certain moment is just that, or whether it’s being used to prime you. Gratitude is powerful, particularly in all things concerning your future home, and I feel that can potentially be used against you. I was also really annoyed with the aggressive sales tactics when trying to sell me their partner’s legal services etc. It was so passive aggressive I had to call him out on the phone 😂 Back TF off! Sometimes I did wonder how they didn’t know certain things about the property they were selling, but I feel like the whole thing is “the less we know the better” as far as estate agents are concerned. Taking that as given in estate agency, I appreciated at times the work and support of Bradley, Reece and in particular Louise, who helped me through to completion with regular contact, good availability, problem-solving and a friendly tone over the phone. I also appreciated the team’s help post-completion, when a few issues came up that I wasn’t aware of prior. Also, whoever owned and rented out my flat in the past….. tenants deserve a better bare minimum, they really do. Anyway, here’s to the future: where the property market, both sales and rental, is properly regulated, and the whole thing is based not on relentless profit extraction, but on our rights to safety and dignity, homes in which we can all be mentally and physically healthy, homes from which we can all build better lives 👌
5/5
GoogleLouise Daly was my point of contact for the sale. I can't thank her enough for her continuing support, strength and always being there. There were really low periods during the 7-month sale where I was ready to pull out. Louise saw me through this and I've finally exchanged. I have been able to phone, email, and chat with her knowing she was there for me. I have not enjoyed the selling experience, Louise is the one person I will genuinely miss chatting to. Miles and Barr are incredibly lucky to have her as an employee. Thank you Louise,
5/5
GoogleMy partner and i have just bought our first home after a challenging 7 month wait. Our Sales Progressor Louise was there with us for every single step of the way. Being first time buyers, we have been learning about this whole process from scratch, which is no mean feat! If it wasn't for her kind, friendly and immensely diligent nature, i don't think we could have reached our goal. It seemed that everything was against us but Louise never lost faith. She was realistic the entire way, never leaving us in the dark and went above and beyond for us and many others i imagine. For this we'll be eternally grateful. To have completed our first purchase during such unpredictable and challenging economic and financial times, is mind blowing. We could not have done it without the professionalism of the team. We're over the moon! Thank you so, so much!
5/5
GoogleWe chose Miles & Barr as the agency to represent the sale of our house as we felt confident that they had a good reputation in the area and strong relationships with buyers. We were very impressed with their service from start to finish. Great communication & a steady flow of viewings in a difficult time. (The increase in mortgage prices happened just after we put our house on the market). Once we had an offer that we were happy with, Louise was excellent at following up and liasing between the solicitors to keep to schedule. Over all we were very happy & would use Miles & Barr in the future & recommend them to others.
5/5
GoogleVery pleasant and helpful, didn’t rush us and made us feel relaxed
Hi Frank, thank you so much for your positive review. We look forward to helping you in the future. Kind regards, Dan
5/5
TrustpilotMiles and Barr were great to deal with
Miles and Barr were great to deal with. They made what can be a stressful experience (buying a property) much easier and very smooth. Emily Stickler, the member of staff assigned to my purchase, was excellent. Regularly checked in with me and a good communicator which meant any possible problems were resolved quickly. I don't intend to buy or sell another property but I would use them again, definitely, if I did.
5/5
TrustpilotVery helpful and knowledgeable
Thank you for your kind words, Daniel. We are thrilled to hear that you found our support helpful and professional. We strive to deliver a seamless experience with local expertise and integrity. If you have any further feedback, please feel free to reach out to us
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Send Miles and Barr a message.
