Trusted Agent profile · Margate
Verified
★★★★★
1,289 reviews across 2 platforms
155-157 Northdown Road, Cliftonville, Margate, CT9 2QY
Part of Miles, see every office.
Miles's office in Margate, at 155-157 Northdown Road, is rated 4.6 out of 5 across 1,289 reviews on two platforms, including 474 Google reviews rated 4.7.
Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from Louise
Miles and Barr didn’t sell our property, but we did buy a property marketed by them. Their service was excellent especially Louise the sales progressor, who kept me updated throughout the process. There were a number of issues in the final week before completion. Louise did an exceptional job keeping me in the loop with updates regarding the exchange and sending emails to all parties involved in the transaction. Louise is a credit to your team
5/5
GoogleJust wanted to show my appreciation towards Phil, he was amazing with his communication and showed professionalism throughout our viewing, allowing us the time to look around without feeling rushed and answering questions we had to a very …
Thank you very much for your kind words. I’m delighted to hear that Phil’s professionalism, clear communication, and relaxed approach made your viewing such a positive experience. I’ll be sure to pass on your fantastic feedback to him, I’m … More
5/5
GoogleWe as a very nervous family moving for the first time in 16 years, couldn't of asked of more in every way. Fantastic team of people to deal with and a very painless experience in the end. True professionals Warm thanks and regards The Goldfinch Family Thank you 😊
Thank you for your kind review Shane, we wish you and your family all the best in your new home. Many thanks Bradley Branch Manager
5/5
GoogleHaving decided to use Miles and Barr for the sale of our house we found the entire team to be really helpful. We received emailed confirmation of viewings all of which were accompanied by M&B staff. We got prompt feedback following the …
Thank you for the five-star review Paul. Great to hear your feedback for Sophie and Megan in our sales team, as well as Annie from sales progression. We look forward to working with you again in the future.
5/5
GoogleRecently viewed a property accompanied by Phil Hopkins. Found Phil to be very knowledgeable, helpful and willing to provide information when asked. All in all great personality made us feel at ease during the viewing.
Thank you for your kind feedback! We’re thrilled to hear that Phil made your property viewing in Broadstairs enjoyable, informative, and relaxed. Creating a welcoming and professional experience for every house viewing is exactly what our team strives for. Kind regards, Dan Woodward Sales Director
5/5
GooglePhil Hopkin’s did a great job showing us round the property. He was informed, clear and punctual! Would recommend.
Thank you for your kind words, we truly appreciate your feedback. We're delighted to hear that Phil provided a professional and informative tour. If you need any further support, please don't hesitate to reach out to us.
5/5
GoogleMet Phil, on a number of visits, and has been totally professional, polite so very helpful. Would highly recommend.
Thank you for sharing your experience, Lee. We are delighted to hear that Phil has been professional, polite, and incredibly helpful during your visits. We truly appreciate your recommendation and look forward to assisting you again. Thank you, Dan
5/5
GoogleWe met with Phil today and he has very friendly and professional. It is always nice to meet with him when we look around properties.
Thank you for your kind feedback. I’m really pleased to hear you’ve found Phil both friendly and professional, and that your viewings with him continue to be a positive experience. I’ll make sure he sees your comments. We really appreciate you taking the time to share this, and we look forward to helping you further with your property search. Dan Woodward, Sales Director
5/5
TrustpilotDefo recommend!
We had a fantastic experience working with Denise on our purchase. From start to finish we felt in very good hands, and we even managed to have a bit of a laugh along the way.
Thank you for sharing your wonderful experience with us Maximilian. We are thrilled to hear that you felt well supported throughout your purchase. Our team strives to provide professional guidance and clear communication, ensuring a seamless process. We appreciate your recommendation and kind words for Denise, your sales progressor, and wish you all the best in your new home.
5/5
GoogleSam was so lovely and helpful when showing us around houses. He answered all our questions and came across as very authentic and honest and we felt able to trust him. Thank you Sam! Louise was also fantastic whilst progressing the sale - very communicative which helped ease our worries!
5/5
TrustpilotSuccessful Sale of my Home 2023
I have now been in my new home for 3 months. ALL the staff at Miles & Barr were so very helpful and professional right from initially putting my house on the market to getting a firm offer in Spring 2023. At this point I feel the star of the team was my appointed Negotiator Suzzanne Beardon. She was so supportive, helpful and nothing was too much trouble right through to completion. Thank you Team Miles & Barr
5/5
TrustpilotVery helpful
Very helpful, continously kept up to date with progress by Jade Eccott and helped to prevent any delays. Cannot fault.
Thank you for your wonderful feedback! We're thrilled to hear that Jade, your sales progrssor, provided you with continuous updates and support to ensure everything ran smoothly. We always strive for efficiency and professionalism, putting our customers first. If you need anything else, please don't hesitate to reach out to us.
5/5
GoogleI have met Phil on a couple of viewings, he was very professional knowledgeable and made the whole experience extremely enjoyable. Would highly recommended, such a nice guy and personable.
Thank you for sharing your wonderful experience with us Mark. We are thrilled to hear that Phil's professionalism and local expertise made your viewings enjoyable. We always strive to put people first and deliver seamless support. Your recommendation means a lot to us and we appreciate your kind words. Thank you, Dan Woodward
4/5
GoogleVery friendly sales advisor showing us around the house we wanted to see. Thankyou
Thank you for your lovely review. We're so pleased to hear that you found our sales advisor friendly and that you enjoyed your viewing. We really appreciate your feedback and hope to have the opportunity to help you again. Best of luck with your property search, and please don't hesitate to get in touch if there's anything else we can assist you with.
5/5
GoogleVery nice bungalow in great location. Estate Agent, Phil Hopkins, was knowledgeable about local area and helped me decide on next steps.
Thank you for your kind words. It's great to hear that Phil's local expertise and support helped you with your next steps. We always strive to provide professional service with integrity and efficiency.
1/5
TrustpilotNever use again - Steer clear
Would never use them again, horrible communication, attitude and service. Incompetent throughout. Information was never passed to us and had to chase on multiple occasions, culminating in sellers refusing to hand over keys whilst Miles and Barr staff watched on despite calling us earlier that day to hand the keys over advising which we weren't the legal owners which was odd as our keys were handed in minutes later. After handing our keys in to them they simply watched a seller refuse to pass us keys after funds had cleared and hour earlier. Ridiculous company no backbone.
5/5
GoogleWe found Phil Hopkins who has shown us round numerous properties to be extremely helpful and very friendly, would recommend him any time.
Hi Julian, thank you so much for your kind words regarding your viewing with Phil, he will really appreciate reading your comments when he returns to the office this evening. Thank you, Dan
5/5
GoogleAppreciate the quick responses across all members of staff so far. We had a viewing with Phil who was knowledgeable of the area and provided valuable assistance to us.
Thank you for your kind words, Matthew. We are thrilled to hear that our team provided quick support and that Phil's local expertise was valuable to you. We always strive to put people first and deliver a seamless experience. If you need any further assistance, please feel free to reach out to us. Best wishes, Dan
5/5
GoogleHad 2 viewing with Phil. Friendly and professional, without any hard sell, which is appreciated!
Thank you for your five-star review. We’re delighted to hear that Phil provided such a friendly and professional service during your viewings. We really appreciate your comments and are pleased that his relaxed and approachable style helped make your experience a positive one. We’ll be sure to pass your kind words on to Phil. Dan Woodward Sales Director
5/5
GoogleHad a great afternoon viewing 4 properties with Phil. 2 of which were not yet on the market but he was keen to show me. Really nice guy easy to talk to.
Thank you for your lovely feedback! We’re pleased to hear you had such a productive afternoon viewing several properties in Broadstairs, including some that were not yet on the market. Dan Woodward Sales Director
5/5
GoogleHad a great experience with Phil on our viewing, very friendly and professional. Would definitely recommend.
Thank you, Billy, for your kind words about your viewing experience. We're thrilled to hear that you found Phil to be friendly and professional and we look forward to helping you in the future. Kind regards, Dan
5/5
GoogleMannings have handled our house sale very professionally. From initial meeting to agreeing a sale, I have been impressed by their attention to detail and helpful attitude.
Thanks Mandy for the positive review. We’re pleased to hear our approach and attention to detail stood out. Wishing you the very best!
5/5
GooglePhil Hopkins showed us around a property today He was very knowledgeable and informative We was very happy with our house viewing experience.
Thank you, Natalie, for sharing your wonderful experience with us. We're delighted to hear your kind comments. If you have any further questions, please feel free to reach out to us. Thank you, Dan
5/5
Trustpilot5* service and support from all at miles and barr.
From putting the flat on the market with sam to the final day the staff at miles and barr have been fantastic.
We truly appreciate your kind words. We are so pleased to hear that our team provided excellent support throughout your sale. We wish you all the best!
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