Trusted Agent profile · Margate
Verified
★★★★★
1,287 reviews across 2 platforms
155-157 Northdown Road, Cliftonville, Margate, CT9 2QY
Miles and Barr's office in Margate, at 155-157 Northdown Road, is rated 4.6 out of 5 across 1,287 reviews on two platforms, including 474 Google reviews rated 4.7.
Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Phil from M&B for such a helpful and informative viewing. He was able to show the property off to its full potential as well as having great local knowledge.
Thank you for your fantastic feedback! We're delighted to hear Phil provided such a helpful and informative viewing. It’s wonderful to know you had a positive experience with our estate agency. Thank you Dan Woodward, Sales Director
5/5
TrustpilotGracie Maye was very efficient &…
Gracie Maye was very efficient & effective in solving a plumbing issue. After a week of going backwards & forwards (a severely blocked kitchen sink) Gracie sorted it within 1hr. She contacted a Drainage Company & they were at my property within the Hour. Problem fixed & Well done to Gracie!👏🏻👏🏻
5/5
TrustpilotMichelle (Ramsgate Office) has been my…
Michelle (Ramsgate Office) has been my Property Manager for several years now. She has always dealt quickly with any late payments from tenants & any of my other enquiries efficiently & is also very knowledgeable about all of the recent legislation changes. I have needed a variety of works undertaken on my properties over the years & she always quickly arranges quotes for me. Sarah
Thank you for your kind words, Sarah. We are thrilled to hear that Michelle has provided you with efficient support and local expertise over the years. Our team is dedicated to delivering professional service and ensuring you receive great value. If you ever need anything further, please don't hesitate to reach out to us.
5/5
GoogleEasy going very personable and knowledgeable of the property and local area , Phil made the viewing enjoyable which usually can be stressful. Thank you Phil
Thank you for your kind words, Ryan. We're thrilled to hear that Phil's local expertise made your viewing enjoyable and stress-free. If you need anything further, please don't hesitate to reach out to us. Thank you - Dan
5/5
GoogleBobby showed us around the property this morning. He was extremely professional and friendly. Bobby was very knowledgeable, both about the surrounding area and the property. We were given plenty of time to look around and ask questions. Bobby ensured we had a positive experience and told us not to hesitate to get in touch if we had further questions. We will be in touch. Jacky Humphreys
5/5
GoogleThanks so much to Phil Hopkins, showing us around houses over the last few months. It’s so nice to have a friendly person to help you make an important decision.
Hi Ken, Thank you for your kind words! We’re delighted to hear that Phil made your property viewings in Broadstairs friendly and supportive. Having someone approachable to guide you through such an important decision is exactly what our … More
5/5
TrustpilotLouise Daly is the only reason I give 5…
Louise Daly is the only reason I give 5 stars 🌟 she was amazing in keeping me updated every step of the way during the sales process, she liaised with my solicitor and buyers solicitors and my buyer which made the whole process much smoother as I didn't need to keep contacting my solicitor, shes like having your own wee PA shes brilliant
5/5
GoogleExcellent experience today in Broadstairs. Phil was very helpful in helping us to view three properties and understand the local market.
Thank you for sharing your excellent experience, Luke. We're glad Phil provided helpful support while you viewed properties and gained insights into the local market. We strive to deliver a seamless experience with our professional integrity and local expertise. If you need further assistance, please don't hesitate to reach out to us. Kind regards, Dan Woodward
5/5
TrustpilotRaised the issue of getting a new EPC…
Raised the issue of getting a new EPC done with the property manager, setting out our rationale and asking for her thoughts on the matter. She replied promptly and gave her recommendation in clear terms. She offered to get an EPC assessor lined up if we didn't have anyone we wished to approach ourselves to do the necessary. We happily accepted her offer.
Thank you for sharing your positive experience, Shirley. We're glad our property manager provided clear recommendations and support for your EPC needs. It's great to hear you accepted her offer for assistance. We strive to deliver professional service with local expertise and efficiency.
5/5
GooglePhil was super helpful. Although we disnt end up buying through them, I would highly recommend them, especially Phil. Great knowledge of the area and properties we viewed.
Thank you for your kind words, Charlotte. We're delighted to hear that Phil provided you with helpful support and showcased his local expertise. We strive to deliver a seamless experience and appreciate your recommendation. If you ever need assistance in the future, please don't hesitate to reach out. Good luck with your purchase. Kind regards, Dan Woodward
5/5
TrustpilotDenise Lumpkin has been brilliant…
Denise Lumpkin has been brilliant throughout the whole process. Speeding things up for us and always at the end of the phone if we needed her!
We are so glad to hear our team provided such excellent support throughout your process. Thank you for sharing your positive experience!
5/5
GooglePhil Hopkins was so helpful and supportive to my mum while she looked to move - never pressuring her, just very caring. Thank you Phil.
Thank you so much for your lovely feedback, Emma. It was a real pleasure for Phil and the team to help both you and your mum during the sale and her search for her new home. We’re so pleased to hear she felt supported and never under any pressure, that’s exactly the experience we always aim to provide. I’ll make sure your kind words are passed on to Phil. Wishing your mum every happiness in her new home. Dan Woodward, Sales Director
5/5
GoogleMet Phil on two viewings he was knowledgeable of the property and the local area , he made us feel at ease and made the experience extremely enjoyable . Thank you Phil
Thank you for sharing your kind words. We are thrilled to hear Phil made you feel at ease and provided valuable local expertise. Our team is dedicated to delivering seamless support and ensuring customer value. If you need anything further, please do not hesitate to reach out to us. Thank you, Dan
5/5
GooglePhil was helpful and friendly and let us take our time to look around. Very recommended 👌 👍🏻 …
Thank you, Mireia, for your kind words about Phil's helpful and friendly support. We're delighted you felt comfortable taking your time to explore. We always strive to put people first and deliver a seamless experience. Your recommendation means a lot to us!
5/5
TrustpilotJade Eccott has made the process of buying a…
Jade has made the process of buying a first house less stressful than I thought with constant contact and updates as and when she had them. Without the contact with Jade we would have have been left in the dark on a few occasions. Highly recommended having her to help you along your way.
Thank you for sharing your experience, Harry. We're delighted to hear that Jade made your first home purchase less stressful with her constant updates and support. We strive to provide clear communication and professional assistance to ensure our clients feel informed every step of the way. If you need anything further, please don't hesitate to reach out to us
5/5
TrustpilotRecently completed the sale of our…
Recently completed the sale of our property through Miles and Barr. Louise Daly was an absolute pleasure to deal with. Always keeping us well informed throughout the process. Nothing was too much trouble. Highly recommend.
Thank you for sharing your wonderful experience Abigail. We are thrilled to hear that Louise, your sales progressor, provided exceptional support and kept you informed throughout the sale. We truly appreciate your recommendation and wish you all the best in your new chapter.
5/5
GooglePhil was extremely helpful and personable. He welcomed us to the properties and answered any questions that we had. He allowed us to take our time on the viewings so we didn’t feel rushed. Thanks Lisa and Andy
Hi Andrew, thank you for taking the time to leave such a lovely review. I’m delighted to hear that Phil looked after you so well and made the viewings feel relaxed and welcoming. I’ll be sure to pass on your kind feedback to him. Wishing … More
4/5
TrustpilotEveryone was very helpful & Debbie Mead…
Everyone was very helpful & Debbie Mead kept us in the loop as to what was going on at all times.
Thank you for sharing your experience, Anne. We're glad to hear that our team, in particular, Debbie, your sales progressor, was helpful and kept you informed throughout the process. We apologise if there were any aspects that did not meet your expectations. Please feel free to reach out to us if you'd like to discuss your experience further.
5/5
GoogleSo nice to do our second viewing with Phil, it was raining very hard yet he was happy to show us round the garden and outbuildings, and was genuinely excited for us. Thanks Angela
Thank you for your lovely review, Angela. We’re so pleased your second property viewing in Broadstairs was such a positive experience, even in the pouring rain! It’s great to hear Phil’s helped you fully explore the house, including the garden and outbuildings. That’s exactly the level of service we pride ourselves on as a local estate agency. Kind regards, Dan Woodward Sales Director
5/5
GoogleI have bought and sold a couple of properties with Miles and Barr and left the accompanied viewings in the very capable hands of Phil Hopkins. I have found him professional, punctual and courteous. He makes a point of understanding the property and it's character features, so he can relay his knowledge to a prospective buyer. I enjoy his relaxed approach to a viewing and enthusiasm.
Thank you for your wonderful feedback. We’re delighted to hear about your positive experience with both Miles & Barr and Phil. It’s fantastic to know that Phil’s professionalism, knowledge and enthusiasm have helped make the viewing process such a positive one. Understanding a property and being able to share its unique features with prospective buyers is such an important part of the service we provide, and we’re really pleased that this has been recognised. We’ll be sure to pass your kind words on to Phil. Dan Woodward Sales Director
5/5
TrustpilotBecky was very helpful in assisting…
Becky was very helpful in assisting with our first house purchase.
Thank you for sharing your experience, Danielle. We're delighted to hear that Becky provided such helpful support during your first house purchase. Our team is committed to delivering a seamless experience with professionalism and local expertise. If you need anything further, please don't hesitate to reach out to us
5/5
GooglePhil was very helpful and courteous in showing me a few viewings. I highly recommend his service
Thank you for your kind words. We're delighted to hear that Phil provided you with helpful and courteous support during your viewings. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Thank you, Dan
5/5
GoogleWe viewed a property with Phil and we were very impressed. He was punctual, professional and very welcoming, taking time to point out all the key features of the house in a very friendly manner, giving us plenty of space to explore the house without making us feel rushed. Making the viewing experience entirely stress free. Highly professional service...top marks Phil.
Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that you had such a positive experience viewing the property with Phil. If we can help with anything else, please don't hesitate to get in touch. Many thanks, Dan Woodward, Sales Director.
5/5
TrustpilotExcellent service
Excellent service, Emily kept up up to date every step of the way, making our move go smoothly and taking off the pressure
Thank you, Tania, for your wonderful feedback. We're thrilled to hear that Emily provided excellent support and kept you informed throughout your move. Our goal is to ensure a smooth and efficient experience for our customers. We appreciate your recommendation and look forward to assisting you again in the future
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