Sharman Quinney March reviews

★★★★★ 5/5

Trustpilot

Distasteful service turned around by Fay Wilson

My 5-star rating belongs to employee - FAY WILSON only. My family had to leave a property manager by SQ early (before the end of our contract) as we suddenly had to move to another city. Graciously, our direct letting agent - Rebecca Clarke was able to sort this out with our landlord on the terms we continue to pay the rents and bills until a new tenant moves in and also pay a one-off fee of £730 to scout for a new tenant. This was fair enough as we were the ones who had breached the initial contract and we had no complaints.We paid rents and bills for 1.5months after we had vacated the property and the search for a new tenant was ongoing. Luckily, a new tenant moved in 8days before the expiration of the rent we had paid and we asked SQ to kindly refund us 8days of rent. For four months, countless phone calls and several emails, I continued to speak with Rebecca Clarke about this. Rebecca responded to just a few of my emails, would promise to get back with an update but hardly ever did. I became really frustrated. So one day, I rang the office line again (1 week after my newest follow up email to Rebecca was not responded to) expecting to speak with Rebecca and get the usual empty promises, Fay Wilson answered the phone and said Rebecca wasn't in the office but asked how she could help. Reluctantly, I narrated my four months ordeal. Fay took ownership of the issue, apologized, asked for time to investigate and promised to ring back. Then she rang back. I mean she actually rang back multiple times.I thought this was a taboo at SQ. Even when I was unreachable, she updated me via emails. Long story short, we got refunded the owed sum 2 working days after my first contact with her. Thank you Fay. If only every staff at SQ was half as kind and customer centric as you are, they wouldn't be any negative reviews. I believe Fay is working in a dysfunctional system at SQ because I was appalled by the fact that all my several emails (though addressed to Rebecca Clarke) were sent to a team/ group email address. Someone else, a supervisor ought to have seen at least 1 email and asked Rebecca what was going on here. Fay, you are the Star of my review and the only reason I could still consider recommending SQ to anyone or look forward to working with them in the future. I wish you Fay, all the best in your future endeavors. TAIWO

Taiwo · 28 February 2023

★★★★★ 4/5

Trustpilot

Well done Matt and crew!

The market Deeping crew especially Matt made us feel like we mattered. They listened to us unlike others who dictated, meaning we felt supported but in control. Obviously at the start you have lots of contact then a period of calm but towards the last push Matt was instrumental in making sure everyone was working hard to achieve the completion date.When I handed the keys in they gave me a box of random things like alcohol free beer and hair conditioner. It’s a nice gesture and I’m now looking like Michael Myers’s in the free face mask 🙈

Janet · 10 February 2023

★★★★★ 1/5

Trustpilot

Ignored, Misled and Left Waiting Over 10 Months for Mould Repairs, 8 Months for Roof Repairs

My experience with Sharman Quinney Lettings has been one of the most stressful and unprofessional I’ve ever had as a tenant.

Ava · 24 October 2025

★★★★★ 5/5

Trustpilot

Excellent Service

Right from the start of the process we have enjoyed a great deal of support from our engagement with the service offered by Chloe. She was very kind, a brilliant example of an ideal customer relationship. She guided us through what was supposed to be a difficult process with ease and confidence. Her expertise and knowledge were invaluable, it was a real pleasure dealing with Chloe Satchell.

Claudius · 7 November 2025

★★★★★ 5/5

Google

Hi all just wanted to say a big thank you for all the help and hard work you did getting us our bungalow , we couldn't have done it without the help from Ellena,Sandra and Natasha xx

Jan · 13 October 2025

★★★★★ 5/5

Google

Georgia Goode is amazing. She is really helpful, listens and remembers the small things. She is always willing to help and goes the extra mile. I feel these are but a few of her qualities. She is a credit to Sharmen Quiney.

Dee · 16 June 2023

★★★★★ 1/5

Trustpilot

Warning for potential tenants and potential landlords

Having read reviews here from Landlords, Tenants, Sellers and Buyers covering a number of branch offices, I am beginning to feel we got off lightly.

Bruce · 18 September 2026

★★★★★ 5/5

Google

I had a great experience working with Sophie in finding a tenant for my rental property. Her communication was excellent from start to finish, I was always kept up to date and felt confident everything was being handled professionally. She …

Daniel · 16 August 2025

★★★★★ 5/5

Google

Cassie and Jess was 100% always there to help and support and always without fail returned all calls, which is needed during stressful times buy purchasing a property we can’t thank them enough for their help we highly recommend Sharman Quinney thanks to Cassie and Jess thank you for very much 🥰🥰PositiveResponsiveness, Quality, Professionalism, Value

Karen · 12 December 2021

★★★★★ 5/5

Google

Looking for suitable properties for an elderly relative to move near me. Georgia was terrific in sorting properties close by to my address and completely understood what it was we required. I found Georgia to be very professional, helpful and approachable.

Jayne · 16 June 2023

★★★★★ 5/5

Google

Kirsty Murphy - Mortgage Advisor (Sharman Quinney) Excellent service and support from Kirsty and really knowledgeable. We had some a couple of issues along the way regarding our remortgage but due to her tenacity and experience with dealing with similar problems she was able to come up with solutions and provide us with the best product we could hope for. Highly recommended and will look to use her expertise again for our future remortgage.

Myles · 16 May 2024

★★★★★ 2/5

Trustpilot

Poor communicators

Instructed SQ Thrapston to sell 2 properties. Was pushed towards their favoured conveyancers, the first I rejected due to terrible online reviews. At viewings their performance was decidedly average; not interested in attending viewings after 5pm. Had one offer which was based on a viewing I did. Once we had accepted an offer the selling office lost interest and passed over to the sales progressor who was generally ineffective. No attention to detail whatsoever and poor/inaccurate communication. Ended up dealing with the agent for our purchase because emailing/calling SQ generally a waste of time. On completion not even a phone call or email thanking us for our business. A lot of our problems in the chain were not their fault but they made a tortuous chain worse by their poor communication skills. Would never use again.

Dominic · 29 May 2025

★★★★★ 3/5

Trustpilot

Estate agent good, avoid broker/solicitor

Very happy with the service received from Sharman Quinney estate agent, Linda McMullan at the Oundle office was amazing throughout the house buying process, easy to reach, knowledgeable and always happy to help. Katie Staggs was also a pleasure to deal with and pushed for completion at every stage!! Highly recommend. However per the other reviews there was a big push for me to use their in house broker, not a very nice tactic. Even though I had an AIP from NatWest I still had to have a quote from their mortgage broker in their words ‘for my offer to be seen as genuine’.Also Sharman Quinney solicitor were not the best, creating an unnecessary 2 month delay due to not actioning a simple charge removal in good time.

Joe · 11 October 2022

★★★★★ 5/5

Google

Want to say a big thank you to Jess at the March office, from day one she was really helpful and nothing was too much trouble. She kept me in the loop the whole time and even after my sale fell through she pushed to get my sale completed as soon as we could. Thanks again Jess.

Gemma · 16 June 2021

★★★★★ 5/5

Google

Kirsty Murphy has been absolutely star during the whole process. As a first time buyer, she has been so helpful and I genuinely couldn’t ask for more from a mortgage advisor! 100% recommend going to her!

Isobel · 5 April 2025

★★★★★ 5/5

Google

Massive Thankyou to Cassie and team. Nothing was too much bother was always at the end of the phone ready to help. Went out of their way to slot us in when no space was available to view our forever home. We are delighted and can't thank you enough. 😊PositiveProfessionalism

Charlie · 16 June 2022

★★★★★ 5/5

Google

Georgia at Sharman Quinney has been amazing. My mum is moving from Essex to March in Cambridgeshire and Georgia and the team have made this possible with their dedication and determination . Thank you Sharman Quinney - March.

Lisa · 21 July 2023

★★★★★ 5/5

Google

Although we didn't end up buying a house through Sharman Quinney I have to say that Thomas was really helpful, professional and did not give up on us until we have finally found a new home.

Debra · 22 March 2025

★★★★★ 5/5

Google

I can’t express enough gratitude to Sharman Quinney Estate Agent for guiding my family and me on our journey to finding our new home! The entire process was not just efficient, but truly enjoyable, thanks to the exceptional support from …

Adewale · 16 July 2025

★★★★★ 5/5

Facebook

Just sold my house through Sharman Quinney March and cannot thank them enough. Georgia, Jess and Nicky were excellent in dealing with the sale and keeping me up to date. They were friendly and so helpful. Definitely would recommend them to anyone thinking for selling their house or when looking to buy one.

Vivien · 16 September 2021

★★★★★ 5/5

Google

Sandra Howlett and her team have been truly amazing from start to finish, they made the whole process so easy and straightforward. Incredibly professional and knowledgeable, proactive and helpful, fantastic value for money. I cannot recommend them highly enough. I will most certainly be using them for my next sale. ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value

Sally · 16 June 2021

★★★★★ 3/5

Trustpilot

Buying with Sharman Quinney

Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.

Conor · 17 May 2022

★★★★★ 5/5

Google

The Team at March were very professional and helpful throughout my sale. Sandra, Georgia and Nicky were amazing always keeping me updated with the progress. Definitely the best Agent I have used in March. Thank you all!

STEVE · 16 June 2023

★★★★★ 5/5

Google

Ellena has definitely gone above and beyond to make recommendations and arrange viewings in our property search. She is proactive in contacting us when new properties become available and is always easy to contact and deal with.

Louise · 16 August 2025