Frank Innes Mansfield reviews

★★★★★ 5/5

Google

Corinne Scott has been fantastic throughout the whole process, professional, friendly, and always quick to respond. Everything from the initial discussions to the tenants moving in was handled smoothly and efficiently. It’s great to deal …

Rich · 26 October 2025

★★★★★ 5/5

Google

I will like to thank Erin, Mitchelle an Zoe for the help they have provided to me. Coming from abroad with no idea on how to about with regards to house lettings, Erin made a experience so wonderful with a good sense of humor an a top notch professionalism. To add to that, her patients with me when circumstances did not turned out as planned was so helpful. I will choose Frank Innes anyday anytime an i will recommend their services to my friends. Thank you so much. You sure deserve more than the 5 stars xx

Fonyuy · 28 February 2024

★★★★★ 5/5

Google

Absolutely fantastic service from the very start. Can’t rate the service highly enough and would just like to send out a special thank you to Scarlett Hindley as she was patient and helped me through the stress of purchasing a house

Anthony · 26 August 2025

★★★★★ 5/5

Google

We would personally like to thank Michael at Frank Innes Mansfield for his amazing support throughout our house sale. His patience and professionalism were outstanding throughout the whole process and his daily phone calls always left me smiling or laughing no matter how stressed I was at certain issues we faced. I would also like to thank all of the other members of the team for how helpful they were and again for listening to me rant relentlessly over issues that occurred which were of no fault of Frank Innes. So thank you again! I hope you get that pay rise Michael haha! Mr & Mrs Measures

Moments · 29 January 2024

★★★★★ 5/5

Google

Stacey Stirland was fantastic to work with as a sales negotiator. She was professional, approachable, and always kept me informed throughout the process. Her communication skills and attention to detail made everything run smoothly, and she went above and beyond to ensure an stress-free experience. I highly recommend her!” I recommend frank Innes Mansfield

Bibian · 26 March 2025

★★★★★ 5/5

Google

Cerys Williams has been wonderful though the whole process Was professional, friendly and always ready to respond.

Mariana · 19 March 2026

★★★★★ 5/5

Google

I can highly recommend Frank Innes to anyone looking to sell their property in the Mansfield area. Sarah is absolutely fantastic and her communication is faultless. I recently spoke to someone who was selling their home with Frank Innes, and they mentioned that they had spoke to a number of other Estate Agents in the area, but chose Frank Innes due to the professionalism and friendliness displayed by Sarah, which I can totally agree with. I have also found all the members of the team at Frank Innes to be exceptionally friendly and great at what they do.

Daniel · 30 December 2023

★★★★★ 5/5

Google

A massive thank you to Erin and Corinne for helping us secure our new home. We are beyond grateful for the service we received and would recommend using them to anyone looking for their new home or looking for tenants for their property. So helpful & professional, thank you so much ladies!

Leisha · 26 March 2025

★★★★★ 5/5

Google

The team at Frank Innes handled the whole rental process in a very professional manner. This was our second rental with them, and the service has been excellent. We were kept updated regularly and given the right advice. Special thanks to Liam Giles and Kirsty Kay, who did a brilliant job.

Senaka · 26 March 2025

★★★★★ 5/5

Google

Moving in was swift and easy thanks to the fantastic team at Frank Innes, Liam and Cerys were both extremely kind and helpful and I would definitely recommend this Branch if you’re in need of an agent. A very special thankyou to you both and anyone else behind the scenes

Harry · 26 March 2025

★★★★★ 5/5

Google

Both Erin and Zoe were amazing with our move! Really knowledgeable and made the whole thing so much easier! Would highly recommend!

Harry · 8 January 2026

★★★★★ 5/5

Google

Liam Giles - Has been an absolute star throughout my whole moving process. Super sweet and helpful while being very professional and guiding you the whole way through! This is my first property and he has supplied all the support needed throughout the journey! Thank you so much Liam

Sarah · 26 March 2025

★★★★★ 5/5

Google

Michelle was very helpful in helping me rent a place to live. She understood my situation and helped me through the process. When I phoned, she was always polite and did what she could do to help me move in before I started my new job. Thankyou Michelle

Janine · 26 March 2025

★★★★★ 5/5

Google

Amazing experience getting my first rental. The team made it a smooth process setting up the utilities and all needed for a fresh start. Big thanks to Michelle, Zoe, Erin and those who worked behind the scene to make this possible. Highly recommended. Professionalism at its best.

Kongor · 26 March 2025

★★★★★ 5/5

Google

Frank Innes Mansfield is a top class estate agent, perfect customer service in the lettings and specifically Corinne who has vast amounts of knowledge in the area for investment purposes.

Jake · 17 September 2025

★★★★★ 5/5

Google

Cerys Williams has been incredibly helpful throughout the letting process. Her professionalism, efficiency, and friendly approach made everything smooth and stress-free. She kept me informed at every step and answered all my questions promptly. I highly recommend her for anyone looking to let a property!

Danish · 2 April 2025

★★★★★ 5/5

Google

Excellent customer service and swift service, I went in for viewing and in no time all paper works was done and I could move into the new apartment. Very fast and reliable housing agent. Mitchell was a great help in making the process swift. Thanks

Elizabeth · 26 March 2025

★★★★★ 5/5

Google

Since moving into the property that we are renting, Kirsty has been most helpful. We initially had a few teething problems from the past tennants but Kirsty has gone above and beyond to get these sorted, so that we could move into the property

Ben · 26 March 2025

★★★★★ 5/5

Google

After I left my rented property in 2018, Frank Innes contacted me regarding an overpayment issue. Mr. Liam Giles has been really helpful and kind through the process for having my money refunded with his communication skills and patience. Thank you very much!

Brian · 26 March 2025

★★★★★ 5/5

Google

I moved into my property on the 16th of Jan and Kerrie was the lady that I dealt with was verry helpful anserd Any questions I had and also was there 4 the things I stugled with was a verry nice lady verry polite 2

Jade · 26 January 2026

★★★★★ 5/5

Google

Incredibly responsive and friendly staff with a great selection of properties. All processes from viewing to moving in were very smooth. Cerys helped me with every step of the process, I've never met a kinder or more professional estate agent! Would 100% recommend this company and these people to anyone house hunting!

James · 9 April 2026

★★★★★ 5/5

Google

We were considering selling our property but we were unsure if it was the right thing to do at this moment. We arranged for Frank Innes to come and value our property. Sarah contacted us to arrange the valuation. On the day, Sarah was amazing, she was friendly and professional. She was informative and fair in valuation (not over or underpricing compared to some on the current market) Sarah came with a portfolio of properties from around the area that have sold within the last 6 months due to the change in market to give an accurate idea of pricing. After explaining our situation, Sarah offered further advice regarding a mortgage broker based in the branch who has been able to source us a better deal and able to explore and explain further options available for us. Whilst waiting for the photographs of the property, Sarah prepared the brochure ready to get the property on the market speeding up the process, and also arranged for the negotiation team to attend to view the property to help in the future. So far during this process, Sarah and also Frank Innes Mansfield have been extremely helpful and faultless.

Shane · 29 March 2023

★★★★★ 5/5

Google

We contacted Frank Innes to sell my mother's house for us after she passed away. The sale was undertaken by Beth and Ebony from start to finish. It was a difficult task with me living in Oxford and my brother living in NZ. We also had probate to deal with. Beth kept us up to date with everything we needed to know about the progress of the sale from start to finish. Beth was very quick to get back to us even when she was out of the office. We cannot recommend Beth anymore than this. Thankyou.

William · 27 February 2023

★★★★★ 5/5

Google

Wow! What a pleasant and stress free experience it is to purchase a property with frank innes Mansfield! Michael is an outstanding addition to the team, after a bad experience with another estate agent, Michael completely reassured us and built an excellent rapport with us to keep us informed threw out the process, his communication skills are outstanding! Would highly recommend!

Natalie · 28 May 2024