Every review we hold for the Manningtree office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from Kyle
We had a great viewing with Kyle last night, really friendly, knowledgeable about the property and super helpful. The best viewing we’ve had hands down. Regardless of the outcome when we come to sell or move we’ll make sure Kyle is on the case!
Adam · 19 June 2026
★★★★★ 5/5
TrustpilotFantastic Customer Service
I’d strongly recommend using Fenn Wright. Not only did I sell two houses with them, but I also bought another through them. I found them to be excellent at communicating when it came to the multiple viewings of our properties, and very good at working out what type of property I wanted to view. A big thank you to Chris and his team for the sales and the purchase.
Victoria · 17 November 2025
★★★★★ 5/5
TrustpilotSelling our home through Fenn Wright…Thank you again, Charley!
Selling our home through Fenn Wright Felixstowe was a far more complex process than we ever anticipated, with a challenging property chain and several issues that had to be worked through before we could exchange.
Lucy · 28 July 2026
★★★★★ 5/5
GoogleBen was an incredibly helpful and supportive agent throughout the sale of our seafront character flat. The whole team were approachable, helpful and informative. Viewings were arranged with suitable potential buyers and any issues with getting buyers was to do with the turbulent mortgage market at the time. There wasn't an instance where I was unable to contact somebody at the office.
Progression was as smooth as can be for a flat and a stressful experience was made much less than the nightmare it could have been.
Ben · 15 March 2024
Agent replied · 13 June 2024
Hi Ben, many thanks for your fantastic review which has been passed to Ben and the team at Manningtree. Stella
★★★★★ 5/5
TrustpilotKyle and the team were great
Kyle and the team were great! They were attentive, responsive and Kyle especially did everything he could to get us to the finish line. Alfie did a fab job with photography as well. Would recommend 5*
Bex · 10 July 2026
★★★★★ 5/5
GoogleHelen was very helpful in progressing the purchase of our new property as a FTB. We had a few things that cropped up towards the end of the process but Helen ensured to keep us updated sometimes even on her day off and late in the evenings. Thank you for your help
Ruby · 16 April 2025
Agent replied · 24 December 2024
Hi Ruby, thank you for your great feedback which has been passed on to Helen and the team. Thanks, Caroline
★★★★★ 5/5
TrustpilotThank you to Fenn Wright!
Cannot thank David and Chris for all their support and guidance during the efficient sale of our house. We couldn’t be happier with the service we received. Much appreciated!
Charlotte · 11 August 2026
★★★★★ 5/5
GoogleThe Fenn Wright team were a great choice to help us sell our property. Their service was responsive and professional and they were fantastic communicators with all stakeholders, which made the overall experience as smooth as it could have been. Would highly recommend. Special thanks to Helen, Kaleigh and Tony.
Harry · 18 April 2025
Agent replied · 26 May 2025
Hi Harry, thank you for your great review which has been passed on to Helen, Kaleigh and the team. Thanks, Caroline
★★★★★ 5/5
TrustpilotWe bought our house through Fenn…
We bought our house through Fenn Wright. We would like to thank the team at the Felixstowe office for their patience with our viewing appointments. In particular, Debbie Oliver the Sale Progressor, was excellent with her perseverance and positivity and commitment with her time, patience and sheer dedication to getting our purchase achieved. Given the importance of exchange and completion, Debbie projected calmness and positivity throughout. We really felt Fenn Wright cared because of her wonderful professionalism. Very good work all round.
Laura · 26 June 2026
★★★★★ 1/5
TrustpilotVery shocking customer service
Very shocking customer service. Viewed a property to rent and waited over an hour outside the front door to be told they didn't have access and was watching the locksmith trying to get into the property as they didn't have access for whatever reason. We waited over an hour as we really liked the look of the property from the photos online. We entered and at first was nice until we entered upstairs which was so damage and a horrendous standard to even show potential renters. There were red stains on carpets, filthy bathrooms, damaged walls and looked like the previous tenants has tried to rewire the house themselves as all the walls were botched. We liked the area and phoned Fenn Wright that we was dissapointed as they advertised the property with photos of a brand new house and since then its had damage and this is false representation and the lettings lady just said the landlord does not pay for end of tenancy inspection. But we asked if these problems would be rectified before new tenants but they kept fobbing us off with saying they would ring back but never did! We could of literally of walked into anything if the property had never been checked from previous tenants and used a locksmith to get in on the time of our viewing appointment. Extremely unprofessional. We then emailed them, sent messages to online chat and phoned numerous times to put our interest forward to be told they would contact us back but they never did or acknowledged our email. This service is shocking and especially fobbing off potential renters is just horrific when they are asking for so much rent monthly as well. Poor customer service from Fenn Wright and I certainly wouldn't want to use them in the future!
MISS · 9 April 2025
★★★★★ 5/5
TrustpilotScott and the team at Fenn Wright were…
Scott and the team at Fenn Wright were very understanding in resolving a tricky sale in a difficult market, imparting knowledge and experience to achieve a satisfactory outcome. Would recommend them for anything in the Chelmsford locality!
A · 6 May 2026
★★★★★ 5/5
TrustpilotWe sold our property in a week through…
We sold our property in a week through Fenn Wright in Sudbury. Every member of the team was polite, helpful and efficient. They created a great sales brochure in record time and organised viewings within a few days. It was easy to phone the office to track progress. We welcomed their help to find an EPC surveyor and a choice of local lawyers for conveyancing. I would definitely recommend.
Sally · 25 August 2026
★★★★★ 5/5
TrustpilotHighly recommended
Georgia at Fenn Wright Witham was absolutely invaluable throughout the whole process of our long and difficult property sale, she went above and beyond what was expected from her and we can confidently say we wouldn't have managed without her help. Highly recommended
Nicole · 2 March 2026
★★★★★ 5/5
GoogleReally quick and amazing service from Mel at Fenn Wright yesterday, helping to resolve an urgent problem at my rented house. My water pipe burst under the sink and water was flooding into my kitchen. Mel and the team arranged an emergency …
Anna · 16 April 2025
Agent replied · 27 August 2024
Hi Anna, many thanks for the review which has been passed to Mel and the property management team. Glad to hear everything got sorted for you so promptly! Stella
★★★★★ 5/5
TrustpilotFantastic Service!
Having Kyle, throughout what was a really stressful and frustrating process, was a godsend. Kyle demonstrated genuine empathy and understanding during the times when I was at my wits end! Always responsive. I can’t thank him enough. The rest of the staff I spoke to in Kyle’s absence were also really helpful. I wouldn’t hesitate in recommending Fenn Wright Ipswich
Chitra · 18 September 2026
★★★★★ 5/5
TrustpilotFantastic!
We've just sold our house and bought our new house through Fenn Wright in Felixstowe, and they have been absolutely brilliant! Our main contact has been Charley, who has been so on the ball and efficient, knowing exactly what we were looking for and dealing with everything so smoothly! We went on the market end of January, accepted an offer end of March, and moved the end of April! As well as Charley we've been dealing with Ruby, Jazmin and Sienna, and they've all been super helpful and professional. We can't thank you enough!
Perri · 30 April 2026
★★★★★ 5/5
TrustpilotFenn Wright Sudbury - excellent service…
We recently sold our house through Fenn Wright Sudbury - SuffolkWe could not have been happierRight from the start our contact Matt was excellent very professional but with a lovely friendly personality We sold our house over the first weekend and then we had the wonderful Tracey as our sales progresor We then bought our new home via the same office dealing with Jenny tooAll in all we were so impressed Thank you to the whole teamHappy Christmas to you allK&K
K · 12 December 2024
★★★★★ 5/5
TrustpilotFantastic
I bought my house through Fenn Wright & they couldn’t have been more helpful. Constantly on the ball, chasing the right people at the right time to help speed up the process. The communication was excellent too and was consistent throughout, they reassured me at every hurdle and explained anything that might be confusing. I could not recommend these people enough, especially Kirsty. She was absolutely wonderful and a pleasure to buy my house through. Her customer skills are outstanding and she was incredibly helpful throughout. Thank you
Natasha · 21 November 2024
★★★★★ 5/5
GoogleCouldn't recommend more! We dealt with John, Steve and Kaleigh at the Brantham Heights site and they were all amazing from start to finish. Very informative and just overall lovely people offering great service.
Kristi · 16 April 2025
Agent replied · 27 August 2024
Hi Kristi, many thanks for your review which has been passed to the team at Brantham Heights, Stella.
★★★★★ 5/5
TrustpilotWe appointed local Fenn Wright office …
We appointed local Fenn Wright office for the sale of my late Mothers house and from valuation through to final sale they were very professional and provided frequent updates on proceedings. All team members were helpful and polite and they always called back with information when required. I would definitely recommend their services for the sale / purchase of a property.
Neil · 2 August 2026
★★★★★ 5/5
TrustpilotA Smooth Buying Experience Thanks to Kirsty
I recently bought a property through Fenn Wright, and I’m very happy with the service I received. I was a buyer, and Kirsty kept me updated every week without fail, which made the whole process feel much smoother and far less stressful.
Keiko · 8 December 2025
★★★★★ 5/5
TrustpilotWe cannot speak highly enough of the…
We cannot speak highly enough of the service we received from Kirsty King at Fenn Wright. From the very beginning, she was incredibly approachable and made us feel at ease throughout the entire process. Kirsty's professionalism and expertise were evident at every step, and her ability to connect us with the seller so efficiently was truly remarkable.She went above and beyond to ensure everything went smoothly, and her patience, even when we had countless questions, was greatly appreciated. It's clear that Kirsty is not only amazing at what she does, but also genuinely cares about her clients. Fenn Wright is incredibly lucky to have her on their team. We are so grateful for her help and wouldn't hesitate to recommend her to anyone looking to buy or sell a property.Thank you, Kirsty, for making this experience such a positive one!
Christy · 16 August 2024
★★★★★ 5/5
TrustpilotThe team care…
The team are very friendly and helpful at every stage.Kirsty went above and beyond to help us reach the end goal and move before Christmas! Highly recommend Fenn Wright Stanway not a pushy sales oriented team, they genuinely care!
Steven · 5 December 2025
★★★★★ 5/5
GoogleDedicated staff, especially Helen, who kept us informed every week of the progress of our sale. They were very diligent in keeping the chain together and moving forward to completion.
Jon · 5 April 2025
Agent replied · 18 May 2025
Hi Jon, thank you for your great feedback which has been passed on to Helen and the team. Thank you, Caroline
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