Your Move reviews

★★★★★ 5/5

Facebook

I sold my house very quickly with your move, and vicki was there every step of the way no matter how many times I rang to speak to her to see how the sale was progressing she always was there or would always ring me back, we had a few hiccups along the way not on our part but vicki was there reassuring me that everything was fine and any issues I had she got them sorted straight away,

Louise · 26 March 2019

★★★★★ 5/5

Facebook

I sold my property in August this year having decided to go with Your Move. I did initially shop around and after meeting Tom and hearing about the company it seemed right. from start to finish they were amazing and I must say that one stand out person for me is Vicky. She kept me informed at all times and really helped when I needed it. She is exactly what great customer service is about. I honestly don't think I would have gotten through the process without her, she is a real asset to the Your Move Team. that being said I have only had positive interactions with the rest of the lovely team. If I ever decide to move again (hopefully not anytime soon) I won't bother looking around but just head straight back to Your Move.

Louise · 9 August 2018

★★★★★ 5/5

Google

First. I have to say that they made selling a house as painless as possible. They pick up the phone and do call you back with updates....which is refreshing. We always felt they were trying their best for us and were a great help with viewings as we were abroad a lot of the time. Special thanks goes to Vicky there...she helped us above and beyond the call of duty...so you cannot ask for more. Well done!

Eddie · 29 July 2019

★★★★★ 5/5

Facebook

Fantastic service from Vicky! She gave us honest and invaluable advice about our house and getting it ready for sale. Vicky's valuation was more generous than a previous firm yet was still realistic. Vicky is always happy to help with any questions and she went the extra mile and amazingly even found us a buyer before the house even went on the market!

Stephanie · 3 May 2018

★★★★★ 5/5

Facebook

Absolutely fantastic service, from initial valuation and photos through to negotiation and completion. We went on the market right before the first lockdown and sold within a week of restrictions being lifted from a first viewing. Mary and her team were a pleasure to deal with, professional, trustworthy and friendly. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Rachael · 23 December 2020

★★★★★ 5/5

Facebook

We purchased our first house through your move. They went above and beyond despite a very difficult sale. A special shout out to Mary who was just amazing we are very grateful for everything that she did. We would definitely recommend! X

Beth · 20 June 2022

★★★★★ 5/5

Google

It was necessary to sell my dad's bungalow. I researched several agents & was impressed by the attitude of YourMove's valuer. On the first weekend of sale they arranged multiple viewings which resulted in an acceptable offer. Throughout the process I was kept fully informed & everything went extremely smoothly, resulting in completion last week. I would have no hesitation in recommending them to anyone looking for first class service

Lynda · 29 July 2019

★★★★★ 5/5

Facebook

It's been a pleasure dealing with Your Move over the last few months. The staff have been extremely friendly and professional at all times. I've dealt with Vicky from the sales team and have been very impressed with her efficiency, passion and desire to satisfy all parties involved. Looking forward to working together in the future.

Ed · 28 July 2017

★★★★★ 5/5

Facebook

The team cannot do enough to help. Very friendly as well as efficient, with my house purchase. My main dealings have been with Jenny and I have often spoken with Mary who has given me lots of advice. In the future I will be listing a rental property with them and will most likely be speaking a lot with Emma who organizes lettings.

Katheryn · 25 October 2019

★★★★★ 4/5

Google

I have just sold my house with your move and found the staff really helpful especially Victoria Coffey , they managed to get top price and I am continuing to use their services whilst I find a new home ?? great job your move ??

James · 29 July 2019

★★★★★ 5/5

Google

My experience dealing with your move, has been fantastic, from purchasing to letting property, all the staff are friendly professional and very helpful, especially Vicky who has outstanding. As a professional investor, I would definitely recommend your move to anyone. Many thanks.

Mo · 29 July 2019

★★★★★ 5/5

Facebook

Vicky was continuously professional throughout our sale, she was informative and went out of her way to make sure the sale and transition was as smooth as possible. She is a credit to YOUR MOVE!!! thank you so much Vicky!! Your a star!!

Jay · 13 February 2018

★★★★★ 5/5

Facebook

I recently purchased a property from the Hyde branch. I would like to say Jenny is the jewel in crown , she was so helpful, knowledgable. And always a pleasure to deal with.

Carol · 14 February 2020

★★★★★ 5/5

Google

Your Move have handled the sale of my property and I cannot speak highly enough of them. From the initial valuation to help with getting some work done prior to selling and keeping me informed every step - they have been great. Professional, helpful and always willing to go the extra mile to help. Bryan and Izabela especially deserve a mention for ensuring that the sale of my property was seamless and stress free. Worth every penny! Thanks so much to all the team, I really appreciate all your hard work!

Amanda · 27 December 2019

★★★★★ 5/5

Facebook

Andy and his team were excellent. Helping to manage our purchase and the sale of our purchaser's house very efficiently. Without their help we would not have the house we wanted from visit no 1.

Shane · 10 February 2018

★★★★★ 5/5

Google

As a new landlord I have found the quality of service at Your Move Mary Ashton to be outstanding. The whole process has been handled with utter professionalism and has been both effective and efficient. Lin and her colleagues have been superb in handling all the details from tenant finding, opening and closing inventories and rent collection, and have communicated effectively throughout. I would absolutely recommend Your Move Mary Ashton to anyone who is new to rental management and I believe that even more experienced landlords would benefit from using the services available.

Matthew · 29 July 2019

★★★★★ 5/5

Google

I have used Your-Move Mary Ashton to sell my property. The staff are friendly, professional and extremely helpful. They really do go the extra mile to ensure they make the experience as stress free as possible. They worked so hard to ensure my sale and purchase went through smoothly, I often felt they were doing other estates agents work to progress as quickly as possible. I just know that without their time and dedication my sale wouldn't have progressed the way it has. I would recommend anyone to use them and I will definitely be using them again in the future.

Kaylie · 29 July 2019

★★★★★ 1/5

Google

After working for Mary Ashton for over 2 years I have decided to move on and have a change!! I worked very hard up until my last day. As you can see by my reviews below I always give 100 %! Your move didn’t take my leaving very well. I worked a months notice and was told I would be paid my bonus. However I had a day off work in my notice period too look after my very poorly nana. Apparently this justifies them taking my bonus from me and leaving me to struggle which they told me they wouldn’t do!!!! I was also told off Mary Ashton herself that she was going to contact my new boss and jeopardise my new job! However I am now in my new job and settled and just wanted to say enjoy spending my well earned commission you obviously need it more than me!! I never wanted to leave on bad terms hence the reason I worked my notice and still worked extremely hard up until my last day!!! My opinion has totally changed of an estate agents I used to love and value!!!!! I would not recommend this agent!!! If this is how they treat hard working staff I wouldn’t trust them as far as I could throw them!!!!! Good luck in the future your move!!!!!!!!!

Victoria · 29 July 2019

★★★★★ 5/5

Facebook

Your Move are a great and I highly recommend them. Vicky especially delivered a fantastic customer service and always went out of her way to help me find the right property. Thank you Vicky.

Kay · 13 February 2018

★★★★★ 1/5

Facebook

Made the whole experience awful for us. Convinced us to accept first offer (from buyer that had exclusive viewing earlier than the block viewings booked) as these were the ‘perfect buyers’ no chain, mortgage in place... four weeks later still no mortgage and still no survey, although every week was told by Vicky “should be getting survey access by the end of the week” “nothing to worry about, it’s all going on in the background” was another favourite Only after going into the office and speaking to Tom - buyer was asked to go and speak with Kevin re him looking to getting their mortgage sorted (who by the way I would recommend, Kevin and Stephensons solicitors were the only good advice we received from Your Move). Finally our buyers got a mortgage approval first week of December!! Exchanged 21st January, after accepting their offer on 24th October!! from these perfect buyers!! I appreciate that things can take a while, but I believe we lost the first month due to poor advice from Your Move and in my opinion these ‘perfect buyers’ were only perfect for them - in effect they were getting £4K for not actually having to do a great deal, which I accept is great if it works, but in our case it clearly didn’t and the reassurances we were given were taken at face value as, at the end of the day, they are the experts and are being paid favourably for this advice/experience. Oh and by the way - Vicky/Tom we complete tomorrow, just in case you are unaware as we haven’t heard a thing from you since exchange date!

Sharon · 3 February 2019

★★★★★ 5/5

Facebook

Unbelievable service from everyone at the Hyde branch I had contact with from my valuation with bryan to being kept up to date with progress most days with Andy and occasionally Maddie. Also the support and help feom kevin the mortgage advisor. Such a professional service who I would highly recommend and use in future. I have nevee sold a property before and they had so much patience with me explained everything along the way. They care so much they even offered to help with our onward purchase even though they didn't have to. Your move is the way forward in estate agency.

Claire · 13 March 2018

★★★★★ 5/5

Facebook

Great service on a tricky sale - Tom was helpful throughout. Thanks for putting up with me!

Chris · 2 June 2022

★★★★★ 5/5

Facebook

Great service. Vicky,Jen and Tom were very helpful and assisted us in any way they could to ease what was the most stressful 6months ever! Thanks for all your help �

Joanne · 18 May 2018

★★★★★ 2/5

Google

wantedd to arrange a viewing Fobbed me off as it branch was about to close for the day. Quite rude and no option was given for call back by them the next day quickly ushered off the phone What can I say, missed sale

Martin · 29 July 2019