Trusted Agent profile · Manchester

Reeds Rains reviews in Manchester

3.9

★★★★★ Good

2,589 reviews across 2 platforms

29, Whitworth Street West, Manchester, M1 5ND

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Manchester, at 29, is rated 3.9 out of 5 across 2,589 reviews on two platforms, including 616 Google reviews rated 4.5. See how it compares with other estate agents in Manchester.

Google logo

4.5 / 5

616

Reviews on Google

This office

Trustpilot logo

1,973

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

1/5

Trustpilot

Been complaining about maintenance…

Been complaining about maintenance issues for 3 years, found out that they had not been relaying the issues to the landlord. He has now changed letting agent since finding out about the lack of communication.

Laura · 13 May 2021

Agent replied · 14 June 2024

Hi Laura,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Google

Highly recommended: Particular thanks go to Greg, Laura and Mia for their help selling and buying in Manchester.

Susan · 20 June 2023

Agent replied · 19 June 2024

Hi Susan, thanks for taking the time to leave a review. We are all so delighted you have now sold and completed on your new home. Thanks Greg

5/5

Google

Reed Rains were very helpfull and professional dealing with the sale of my apartment. Fraser kept me well informed at all stages of the process.

Philip · 21 June 2019

5/5

Trustpilot

Dear Laura at Reed's Rain's

Dear Laura, at Reed's Rain's, thank you very much for your assistance today in helping with our solicitor problems.Really very helpful and reassuring at quite a stressful time.John

Mr · 23 September 2024

1/5

Trustpilot

Awful - renters avoid!

55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.

Euan · 13 October 2022

Agent replied · 14 June 2024

Hi Euan - I'm looking into this for you.

5/5

Trustpilot

Brilliantly dealt with

I had a quick turn around between viewing the property, signing all documents and collecting the keys. The agent I dealt with, Lucy, was great and made sure every promise she gave was kept. Also, the welcome pack I received was a nice little touch and made me feel like a valued customer

Liam · 28 February 2023

5/5

Trustpilot

First time landlord

Being a first time landlord was a very scary experience but Sonia and Lucy at ReedsRains had everything under control. Within the first week I had numerous viewings and after finding the right tenants for me, keep everything in place. Quick and easy from my end especially with these two in charge of everything.

Jason · 25 January 2023

1/5

Trustpilot

Great from the start but your in your…

Great from the start but your in your own after that, no help at all. Get fobbed off to the ‘landlord’ the ‘landlord’ tells u to report to reeds. Awful. Tell you blatant lies

Mkay · 9 June 2021

Agent replied · 14 June 2024

Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

1/5

Trustpilot

Awful company

Awful company. Currently renting a property from them and all of the work that they assured us would be completed before we moved in has still not been done 3 months later. Unprofessional staff. Just awful.

Abbie · 29 December 2020

Agent replied · 14 June 2024

Hello Abbie,We are sorry you have not been please with the service provided by Reeds Rains, customer service is of paramount importance to us. We believe you are currently in correspondents with our lettings hub and that the issues raised are currently being dealt with. If there is anything else, please contact our Newcastle-Under-Lyme branch on 01782 717273.Kind regards,Reeds Rains - Newcastle-Under-Lyme

5/5

Trustpilot

Reeds Rains Nottingham - Good as always

Once again I have used Reeds Rains Nottingham to find a tenant. Lianna has been good as always, and the tenants are happy too

Chris · 6 August 2019

5/5

Trustpilot

The housing market.

I enjoyed all the time and help from Reeds Rains staff in Rye in selling my house in Rye. Lovely people who gave me help and advice all the way through both selling and buying. They were very patient with me when occasionally I had a few problems in the process. I can recommend them to anyone in the housing market.

Jenny · 1 April 2022

1/5

Trustpilot

Reeds Rains Waterloovile. Tony

Reeds Rains Waterloovile.Tony Ravensdale one of the agents here. Happy to lie about everything to make his life as easy as possible, even to the point of steeling. Stay as far from this man as possible. He’ll act like he’s a friend but thinking in the back of his mind what profits he can personally steal. If your into maintenance or cleaning please you’ve been warned this man is a low life Theif.

Stuart · 12 December 2018

5/5

Google

Great service today from Rosie, very friendly and very helpful. Helped with our enquiry very efficiently👍🏾 …

Russel · 20 June 2023

Agent replied · 19 June 2024

Hi Russel, thanks for taking the time to leave this review, I'm delighted Rosie was able to help. Thanks Greg

5/5

Trustpilot

Heald Green Branch

Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley

Marc · 16 November 2018

1/5

Trustpilot

Absolutely awful company

Absolutely awful company. My tenancy ended over 6 months ago, the check out was absolutely fine but they are still refusing to return my £575 deposit, giving the excuse they can't get in touch with the old landlord. Absolutely would never rent with them again. The local branch (Bridlington) are absolutely useless in assisting with this.

Karen · 26 October 2022

5/5

Google

Had the pleasure of having Tony conduct our viewing and was amazing through out. Really responsive over email and calls, couldn’t of wished for anyone else to of aided us in finding somewhere to live. Professional and a genuinely nice guy. Reeds Rains are definitely the estate agent to look to if you’re looking for something premium. Thanks again.PositiveProfessionalism

Carl · 20 June 2022

5/5

Trustpilot

The estate agent Andrea was very…

The estate agent Andrea was very helpful and provided excellent service I would recommend Reeds Rains to my family and friends.

Niggat · 29 July 2020

5/5

Trustpilot

Really friendly staff

Really friendly staff, helping through the process has never felt like to much trouble for them. I’m am very nervous but they have made me feel so much better.

Mrs · 21 August 2024

1/5

Trustpilot

Poor property management

Privately renting a property with several maintenance issues reported on the day of moving in, which is now nearly eight months ago. Not one issue has been resolved even though there is a health and safety risk. Total lack of care, response and communication from both the local and head office.Poor property management.

Phill · 1 February 2023

5/5

Google

Great estate agents with very friendly and responsive staff! Kirsty in particular was very helpful, working with me to list and swiftly let out my property for a good price.PositiveResponsiveness, Quality, Professionalism, Value

James · 20 June 2021

Agent replied · 19 June 2024

Hi James, great to hear such positive feedback about Kirsty and her team. Thanks for taking the time to write a review. Regards Greg

5/5

Google

Friendly and helpful staff who made our move-in really efficient! Thank you to Catherine and the rest of the team for great customer service :)

Alex · 21 June 2018

5/5

Trustpilot

Happy tennant

Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy

Brad · 14 March 2018

5/5

Google

Reeds rain have been fantastic. Ryan Wood and Sid Chowdhury were great. Everything went smoothly and would encourage individuals to use reeds rain!

Joey · 21 June 2019

5/5

Trustpilot

Big THANK YOU to Reed Raines Yardley

We have been very satisfied with all the help and advice we have received from Mark and the rest of the Reed Raines team during the valuation, marketing and selling of our property. They have answered all our questions and queries, nothing has been too much trouble for them.Thank you

Barbara · 19 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Reeds Manchester won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Has Reeds Rains Favsco 23 won any awards?

Yes. Reeds Rains Favsco 23 won Gold for Best Estate Agent Guide 2023 Gold Award, Manchester branch at EA Masters 2022.

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