Trusted Agent profile · Manchester
★★★★★
2,586 reviews across 2 platforms
29, Whitworth Street West, Manchester, M1 5ND
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Manchester, at 29, is rated 3.9 out of 5 across 2,586 reviews on two platforms, including 614 Google reviews rated 4.5.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
TrustpilotI can't thank Mark McIlvenny enough who…
I can't thank Mark McIlvenny enough who dealt with everything for my Rental process from start to finish, he made me feel very comfortable and everything was very quick, he done all the hard work and made it an enjoyable/worry free process all in. 5* - Reeds Rains / Glengormley office.
5/5
TrustpilotCommunication is great between all…
Communication is great between all staff, everyone always knows what is going on at all times and they can always answer your questions.
We appreciate your kind words and are thrilled to hear about the positive communication you've experienced with our staff. We strive to ensure our team is always accessible and knowledgeable to answer your questions.
5/5
GoogleDealt with Laura Croft on property in Manchester. Good service. No issue.
Thanks for leaving a review Marc, much appreciated.
1/5
TrustpilotHull Sutton Branch
Hull Sutton BranchWe have already made a full complaint and received nothing but excuses in return. Poor service, experience, attitude from staff and knowledge of their own company. Just wanted to make other people aware not to use them in the future for house buying or selling. Very disappointing in a time of sadness for the world; we should be able to support each other.
Hi Georiga - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further infomation regarding your review. Kind regards,Reeds Rains
5/5
GoogleThe staff in particular Gareth worked very hard to ensure my purchase was completed on time. The communication and relationship with their solicitor was very good. Thank you.
Hi Hayley, thank you for your feedback. Great working with you and glad we managed to get everything sorted for you in the end. Hope everything is going well with the apartment. Gareth
5/5
TrustpilotI’ve used Reeds Rains a couple of times…
I’ve used Reeds Rains a couple of times to sell my home. I’ve always found the staff very professional, friendly and helpful.Nothing is ever too much trouble for them which is a big bonus when buying / selling a house! They take the stress out of everything!! I wouldn’t use anywhere else !
Thank you for the review :)
5/5
TrustpilotHighly recommended
Ben was so helpful and friendly. He kept me updated with everything and ensures that I understood all the processes. So helpful, I felt confident and trusted his opinions on pricing and tenants. I would highly recommend Reed Reigns. The service so far has been amazing.
5/5
TrustpilotAbsolutely fantastic service from the Hull Branch...
Absolutely fantastic service from Emily Murphy at Reeds Rains from start to finish from the selling of our house and buying our next one through her. Communication was second to none.Stephen was also fantastic in marketing the property with the most perfect write up.Would highly recommend.
4/5
Trustpiloteasy ongoing communication ,kept…
easy ongoing communication ,kept informed and achieved expected selling price for property
5/5
GoogleA big thank you to Shaq at reeds rain Manchester for his loyal and professional approach to the sale of our property very good communication and immediate response I would highly recommend to buy and sell with reeds rain Manchester ask for main man Shaq thank you so much hope to do business with you again
5/5
GoogleExcellent service all round. Very friendly, patient, helpful, experienced staff who were easy to contact and responded very quickly. It was a pleasure to deal with them and they made the whole experience much simpler and less stressful. I would definitely use them again and recommend them to anyone who requires a similar service. Thank you to the team.
Hi Ivan, thank you for taking the time to write a review, much appreciated. Thanks Greg
1/5
TrustpilotBeing messed about
I have tried to purchase a property through this agent over the last 9 months sold my property twice and still not managed to buy the property lost my house sale because the buyers got fed up of waiting so finally pulled out just had enough.
Hi Rose,Sorry to read your review. I have sent a request for more information, this will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotFantastic help
Sarah Maddison was fantastic help at helping us find a place to rent, thought the prices of tenancy and even after!
1/5
GoogleI rented a place from these guys and left it in better condition than when I moved in. They concocted a list of fictitious damages and expensive charges, which I disputed and eventually got 100% of my deposit back. I wonder how many other tenants have had this scam tried on them and I wonder how many have been to afraid to dispute and rightfully get their money back.
Hi George, I’m sorry you’ve been disappointed about the service you’ve received after vacating your property. I can’t find a ‘George’ who has recently moved out of a property in Manchester City Centre on our system. However if you email me at greg.davies@reedsrains.co.uk or give me a call on 0161 236 9088 I’d be more than happy to investigate this matter for you. Kind Regards, Greg Davies - Senior Branch Manager.
5/5
TrustpilotGreat professional team
The central Manchester branch of Reeds Rains has given us a great professional service, keeping us up to date with the progress of our sale.Great team!
We are thrilled to hear that you had a positive experience with our team in Manchester. We appreciate your kind words and are glad that you felt well-informed throughout the process. We strive to provide excellent service to all our clients.
5/5
TrustpilotSam was brilliant from start to finish
Sam was brilliant from start to finish. We demanded a lot and asked a lot of questions which he answered in good time! We had some problems with timings of our move in date but Sam was always helping us and was honest in what information he gave us. Would definitely recommend!
5/5
TrustpilotThis is my first time with an estate…
This is my first time with an estate agent. I was anxious but once I started getting views I was less anxious. I was told the property would get sold however I was getting impatient and was about to give up. When I got the call to say I got a buyer and it was a guarantee. Well I was so happy that they were true to their word that they would get it sold.
5/5
GoogleWe recently went through the process with Reeds Rains to rent a new property and they were fantastic, particularly Aky! Throughout the process we were kept updated and any queries were answered promptly. They were very personable as well and we felt that they genuinely cared about ensuring the process was as smooth as possible.
5/5
GoogleI recently completed my three year tenancy in Manchester city centre which was done through Reeds Rains. The team have always been incredibly helpful and I'd definitely recommend using these folks when looking to move into new property.
Hi Alex, really appreciate the review - thanks for taking the time to leave it. Best of luck in the future. Thanks Greg
5/5
Trustpilotfriendly hassle free service
We used Reeds Rains in Bangor to let our property several times and have always received a good service. Sarah has been great and always found us excellent tennents. Some cheaper letting agents have opened in Bangor, but decided not to chance it as we have to date received a quality hassle free service. Would recommend.
5/5
TrustpilotKalim was very accommodating as I…
Kalim was very accommodating as I needed rearrange a viewing due to the timing not working . He was quick to resolve the issue and get back to me asap
1/5
TrustpilotSince the manager David Gardener left…
Since the manager David Gardener left the business, I have had nothing but problems whilst trying to sell my mothers property. Would not recommend Grimsby branch at all.
4/5
TrustpilotExcellent Service with one Criticism
Still at the early stages of the process but I cannot fault the attention and courtesy shown by all staff that I have seen and spoken to. If there is any criticism I can make it would be the fixed price fee of the agent. If I could explain further, I wanted to handle all viewings but there was no reduction of the fee offered knowing that the cost to them for handling the viewing would incur agent’s time and fuel which would be a saving to them.
1/5
TrustpilotNot quite a good experience
We rented through this agency, and even though some of the employees are nice, there are some that are very bad-mannered also.The keys were kept even though the landlord gave the okay 5 hours ahead. The keys were not handed at the property but at the agency.The landlord requested for the agency to submit meeters and a contract, but neither was handed in.In the end, the landlord cut the collaboration for the property off too.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Manchester won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Yes. Reeds Rains Favsco 23 won Gold for Best Estate Agent Guide 2023 Gold Award, Manchester branch at EA Masters 2022.
