Pennine Kennedy reviews

★★★★★ 5/5

Trustpilot

I have been thrilled by the service…

I have been thrilled by the service Pennine Kennedy Solicitors have offered. This is the second time I have used them to purchase a property. Noman was very impressive with his speed in responding to emails and taking action to get things moving swiftly. He was able to complete the purchase in under two weeks which is highly impressive! I would highly recommend using this firm to anyone looking to purchase property in a professional and timely manner without complications.

HB · 19 December 2025

★★★★★ 5/5

Yell

Thank you Shah and Kathryn!!! Exceptional service

I can’t recommend Kathryn and Shah enough for their exceptional conveyancing services during my property purchase. From the start, they were both professional and approachable, making me feel confident throughout the process. Despite a slight delay due to a third-party issue, they tackled everything swiftly and efficiently, ensuring the transaction was completed in just five weeks, one of the quickest I’ve experienced. What impressed me most was how seamlessly they worked together and with other parties involved. Their communication and coordination with the seller’s team and other solicitors were flawless, ensuring everything moved forward smoothly. They kept me informed at every step, always responding promptly to my questions and providing clear guidance.Kathryn and Shah’s teamwork, professionalism, and expertise made what could have been a stressful experience a smooth and efficient one. I wholeheartedly recommend their services to anyone seeking reliable and efficient conveyancers.

MehreenA-9 · 6 March 2025

★★★★★ 5/5

Trustpilot

Brilliant Support and Excellent Service

I had a great experience using Pennine Kennedy Solicitors for my recent flat purchase. As a first-time buyer, I naturally had a lot of questions and uncertainties about the legal side of things. My main point of contact, Noman, was absolutely fantastic. He was always approachable, incredibly patient, and gracefully addressed every single query I had throughout the process. I highly recommend Pennine Kennedy for their professional and supportive service!

Khurram · 20 May 2026

★★★★★ 5/5

Trustpilot

My house sale was not the…

My house sale was not the straightforward process I had been hoping for but my conveyancing solicitor, Kathryn Congden, has been diligent throughout. She brought everything to a successful conclusion today and I cannot thank her enough for her sterling work in providing me with all the necessary information when needed and following through on any questions raised. I therefore cannot recommend her enough to future vendors/buyers.

Laura · 8 May 2026

★★★★★ 5/5

Yell

A first class service!

I had an extraordinary experience with Pennine Kennedy Solicitors, particularly Kathryn Congdon and Shah Hussein. Kathryn, a senior solicitor, displayed exceptional proficiency and knowledge during two house purchases. Shah Hussein, a senior paralegal, handled administrative tasks with precision and grace. Their teamwork was remarkable.Their proactive approach was crucial in securing my second property, impressing the seller with their desire for a swift transaction. Kathryn’s legal leadership was outstanding, accelerating processes with remarkable efficiency. Her responsiveness and ability to complete tasks quickly were impressive, though her services aren’t the cheapest. The value and quality of her work justify the cost.I highly recommend Kathryn and Shah for anyone seeking top-tier legal real estate services. Their exceptional service and expertise exceed the highest standards. A massive thank you to both for their collaborative and pleasurable support

AdeM-31 · 19 January 2024

★★★★★ 5/5

Yell

Excellent service

We have used Pennine Kennedy conveyancing twice now - first buying our house then selling. Both times our case was handled by Kathryn Congdon who is fantastic. The speed of communication was excellent; Kathryn was helpful, reliable, knowledgeable and she always had time to speak to us or answer any questions. It felt like she really worked to drive our house sale forward and keep the process moving. We would recommend Pennine Kennedy, but only if Kathryn is your solicitor.

SelinaY · 7 September 2023

★★★★★ 5/5

Trustpilot

I would highly recommend Pennine…

I would highly recommend Pennine Kennedy Solicitors. I sold my property from London and Kathryn and the team made it so easy and efficient for me to sell my flat without any worries. Every query and procedure was dealt with quickly and efficiently. Kathryn gave me great advice and apart from being so affable and approachable, she gave me great confidence in the whole stressful procedure running smoothly! I will most certainly use and recommend Pennine Kennedy Solicitors to anyone selling or buying a property.

Alifase · 18 August 2023

★★★★★ 5/5

Yell

Highly Recommend and Will Be Using Again in the Future

I would highly recommend Pennine Kennedy Solicitors. I sold my property from London and Kathryn and the team made it so easy and efficient for me to sell my flat without any worries. Every query and procedure was dealt with quickly and efficiently. Kathryn gave me great advice and apart from being so affable and approachable, she gave me great confidence in the whole stressful procedure running smoothly! I will most certainly use and recommend Pennine Kennedy Solicitors to anyone selling or buying a property.

FaserS · 18 August 2023

★★★★★ 5/5

Trustpilot

This is the second time using Pennine…

This is the second time using Pennine Kennedy for the sale and purchase of our new home. Kathryn has been great throughout, replying in a timely manner and keeping us updated.

Tom · 19 September 2025

★★★★★ 5/5

Yell

HIGHLY RECOMMENDED!! CLIENT FOCUSSED!!

Pennine Kennedy Solicitors is an exceptional law firm that provides highly professional and client-focused legal services. Their knowledgeable team of solicitors is well-versed in commercial law, employment law, family law, and litigation, providing tailored advice and solutions to help clients achieve their goals. They are proactive, efficient, and responsive, keeping clients informed every step of the way. Their attention to detail and dedication to achieving the best possible outcome is impressive.Overall, I highly recommend Pennine Kennedy Solicitors to anyone in need of legal advice or representation. Their professionalism, expertise, and client-focused approach make them a top choice for anyone seeking high-quality legal services.

HasnainC · 23 March 2023

★★★★★ 5/5

Yell

Kathryn is super responsive and helpful

I want to say a big thank-you to Kathryn. She was my solicitor when I bought my first home. With her help and ultra smooth communication, I was able to get the purchase done in less than 50 days. Kathryn was very responsive, professional, and friendly. I always knew when I would hear back from her(usually within one hour). The searches were sent out on Day 1, which, according to the EA, was surprisingly efficient. I was in a bit rush to complete the purchase, and Kathryn understood my situation and moved the purchase forward every day. I got the land registry 20 days after completion.

FX · 5 February 2023

★★★★★ 5/5

Trustpilot

I recently purchased a flat and had a…

I recently purchased a flat and had a great experience working with this solicitor firm. From start to finish, their team was professional, responsive, and highly knowledgeable. They guided me through every step of the process clearly and made what could have been a stressful experience feel smooth and manageable.

John · 8 April 2026

★★★★★ 5/5

Yell

Best solicitors we have ever used!

We have recently used Pennine Kennedy solicitors, in particularly Kathryn and Shah, and do not have a bad word to say. From start to finish I felt like our case was handled so efficiently and quickly. Communication was amazing. We all know how difficult and stressful moving home is and Kathryn and Shah just made the whole process so much easier and feel more manageable. I could not recommend them more!

GemmaS-588 · 18 September 2023

★★★★★ 5/5

Yell

Kathryn Congdon - Best Conveyancing Solicitor

We used Kathryn Congdon to purchase our new home and it was the best decision. She made the purchase so stress-free, followed our time lines and was so responsive to our e-mails. The estate agent said we have broken records for earliest completion time. Will use, and recommend, Kathryn to anyone and everyone in future. Thanks Kathryn!

KatherineW-153 · 5 July 2024

★★★★★ 1/5

Trustpilot

Unprofessional solicitor, steer clear.

This review is about the solicitors Pennine Kennedy. It has taken 2 years to go through the legal ombudsman. The company were totally unprofessional, a terrible experience for the beneficiaries of my dear Uncle's Will. The legal ombudsman has agreed that the company failed to respond to my complaint. The legal ombudsman also agreed that the firm failed to respond to questions raised by the beneficiaries. Decision 27.05.2025. I have to say that the original complaint had 13 points which were watered down due to legal procedures and areas outside of the remit of the ombudsman. Because of this I decided to disagree with the findings of the ombudsman, however I am glad that the failings of this firm are all on record. This firm caused a lot of emotional stress for myself and many of my cousins who were beneficiaries. Our dear Uncle passed away in Nov 2020, probate was granted in Dec 2021, the house was sold in April 2022 yet monies were not paid until September 2022. Although there were many beneficiaries, the firm knew they could simply contact me to receive and relay information easily and quickly. We had to keep asking and sending our personal details again and again. The firm did not make contact or give clear instructions to the beneficiaries despite constant asking for guidance from the beneficiaries. The estate was quite straightforward, a house sale and all monies were in easy access accounts. The firm have never responded to my official complaint made in June 2022. The ceo rang me, but did not address my complaint, he gave excuses about staff changes, sang his own praises and made promises which he did not keep. The firm had told the Solicitors Registration Authority that they would address my complaint but they did not. The firm have not followed their own complaints procedure. Despite approaching SRA and going through the process with the legal ombudsman, we are left with many questions about our Uncle's estate with regard to the very brief details provided in the statement of accounts. The firm caused a lot of stress in providing this too and the very poor information in the statement of accounts was finally provided, again after may times asking, in November 2022. The firm also charged very high fees, a basic rate at £2,800 and 1.5% of the GROSS estate meaning they received a similar payment to beneficiaries. Our dear Uncle would be furious to know this. Needless to say, I would not use this unprofessional firm and do not recommend them.

Mrs · 17 June 2025

★★★★★ 1/5

Trustpilot

I was shocked by this company and very…

I was shocked by this company and very disappointed and concerned. I told them I would make things public online and they sent two emails which I believe were intended to apply a chilling effect. Perhaps this is their regular tactic to suppress negative reviews? I do not know for sure but it would explain a lot in my opinion and I doubt I am the first person to receive such emails. Those emails have actually made me more determined to publish the facts and the things I have uncovered. I am compiling the evidence now and intend to publish full details asap. For now all I would say if anybody asked me if I could recommend them would be to stay well clear.

D · 16 May 2025

★★★★★ 5/5

Trustpilot

What a great experience!

What a great experience!! Not the sale itself which was a nightmare but the service I received from Pennine Kennedy was amazing. Sympathetic and professional during an extremely tense time I cannot recommend them Highly enough.m especially Noman and Zakkia who made the difference between it being a nightmare start to finish and also the difference between losing £42,000 and not. They saved me.

John · 27 November 2023

★★★★★ 1/5

Trustpilot

Very Disappointing Experience

I had a disappointing experience with Pennine Kennedy during a recent property purchase in the UK. I was assigned Noman Hassan and Zakia Razzaq as my points of contact and was under the impression they would provide legal guidance. However, I found that they primarily acted as intermediaries rather than offering proper legal advice. In particular, Noman Hassan gave me inaccurate assurances, and I was later surprised to discover contract terms that contradicted what I had been told. Their service felt unhelpful and transactional and I had to follow up multiple times, with little regard for client protection. Their fees were high, and at times it felt as though their interests were aligned more with the seller’s solicitors than with mine. I would strongly advise others to consider alternative legal representation.

Ayan · 1 May 2025

★★★★★ 5/5

Yell

Highly recommend!

A massive thank you to Khalil and Isha for their assistance in my legal matter. I believe a large part of its success was due to the friendly and compassionate demeanour that they possessed, which granted me some much needed hope. I highly recommend this service to anyone who seeks professional, quality and friendly legal assistance.

FathimaM-1 · 19 March 2024

★★★★★ 1/5

Trustpilot

Mushroom Man (kept in the dark and fed on !!!! )

They talk the talk but hide behind processes when investigated or challenged and have refused to answer emails or complaints. I have found them neglectful in their duty of care to me as a client and other clients involved with the same investment property purchase. Even the SRA and Legal Ombudsman turn a blind eye to their incompetence?

Andrew · 28 August 2025

★★★★★ 5/5

Trustpilot

I had an excellent experience with…

I had an excellent experience with Noman. He responded to all my messages incredibly quickly and communication was always smooth and easy. He completed the sale very fast and professionally. I am extremely satisfied with his service and would highly recommend him to everyone. Thank you, Noman!

Dilek · 3 December 2025

★★★★★ 5/5

Yell

Highly recommended

I would highly recommend. I used Pennine Kennedy solicitors to extend the lease on my flat. It wasn't as straightforward a process as I originally thought with a number of issues experienced with the Land Registry and my own mortgage company. Keyvan and Farah were excellent and really helped me through the process. When I needed to resolve the lease extension quickly, Farah stepped up and went the extra mile to help resolve the issues and cut through the bureaucracy with the Land Registry and my own mortgage company. Great service all round.

TimM-260 · 8 March 2019

★★★★★ 5/5

Yell

An excellent conveyancing firm.

I used Kathryn Congdon to undertake the conveyancing on both the sale and purchase of a property. Kathryn (and her colleagues) were very efficient, kept me informed at all times, and were able to explain some of the more complex issues in clear, everday English. The purchase side of the transaction was quite tortuous but Kathryn made the experience much more bearable with her calm and reassuring approach. Would highly recommend.

DavidE-862129 · 29 September 2021

★★★★★ 5/5

Yell

Recommended Conveyancing

On recommendation I asked Pennine Kennedy for a quote for the conveyincing of both my house sale and my new purchase. The quote was both comprehensive and reasonable. I would just like to say how smoothly the sale and purchase went and also to thank Kourosh and the team for all their hard work.They were always the calm in the storm when hiccups occurred or things were starting to get on top of me! Ever efficient, they were always at the end of the phone when I needed advice or just reassurance.I can say that I would thoroughly recommend Pennine Kennedy to anyone who might ask.Once again, thank you for everything!

DavidR-1231 · 21 October 2018